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Compare Box and Sync.com 
At a Glance
Market Segments
Enterprise (40.8% of reviews)
Small-Business (75.0% of reviews)
Entry-Level Pricing
$5.00 Per Month
Free
Box
Star Rating
(4,997)4.2 out of 5
Market Segments
Enterprise (40.8% of reviews)
Entry-Level Pricing
$5.00 Per Month
Browse all 6 pricing plansSync.com
Star Rating
(35)4.0 out of 5
Market Segments
Small-Business (75.0% of reviews)
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Box excels in document signing features, with a high rating of 9.3 for its Document Signing capabilities, while Sync.com, although strong, does not have a dedicated rating for this feature, indicating that Box may offer a more robust solution for businesses needing extensive signing functionalities.
- Reviewers mention that Sync.com shines in ease of use, scoring 9.0 compared to Box's 8.7. This suggests that users find Sync.com more intuitive, making it a better choice for small businesses or teams that prioritize user-friendly interfaces.
- G2 users highlight Box's superior file management capabilities, particularly in File Type Support with a score of 9.0, while Sync.com scores slightly lower at 8.9. This indicates that Box may be better suited for organizations that work with a diverse range of file types.
- Users on G2 report that Sync.com offers a free entry-level price, making it an attractive option for small businesses or startups looking to minimize costs, whereas Box starts at $5.00, which may be a consideration for budget-conscious buyers.
- Reviewers mention that Box has a more extensive market presence, particularly in the enterprise segment, with 40.9% of reviews coming from this sector, suggesting it may be better equipped to handle the needs of larger organizations compared to Sync.com, which primarily serves small businesses.
- Users say that Box's quality of support is rated at 8.4, which is on par with Sync.com's 8.4, indicating that both platforms provide reliable support, but Box's larger user base may lead to more comprehensive resources and community support.
Featured Products
Sponsored
Firmex Virtual Data Room
(83)
E-Signature
Visit Website
Pricing
Entry-Level Pricing
Box
Business Starter
$5.00
Per Month
Secure file collaboration, storage and native e-signatures for up to 10 users
- 100 GB of storage
- 2 GB file upload
- 25 file versions
Sync.com
Starter
Free
Sync makes it easy to store, share and access your files from just about anywhere.
- 5 GB
Free Trial
Box
Free Trial is available
Sync.com
Free Trial is available
Ratings
Meets Requirements
8.8
4,308
8.7
26
Ease of Use
8.7
4,324
9.0
26
Ease of Setup
8.7
1,007
9.2
8
Ease of Admin
8.6
967
7.9
8
Quality of Support
8.4
2,963
8.4
24
Has the product been a good partner in doing business?
8.7
860
8.5
8
Product Direction (% positive)
7.6
4,206
8.6
25
Features by Category
Signature Process
9.2
55
Not enough data
9.1
51
Not enough data
9.3
55
Not enough data
9.2
54
Not enough data
8.9
52
Not enough data
9.3
48
Not enough data
9.1
52
Not enough data
9.3
49
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
9.0
53
Not enough data
9.2
53
Not enough data
9.2
51
Not enough data
Platform
8.7
53
Not enough data
9.2
57
Not enough data
9.1
50
Not enough data
9.2
57
Not enough data
8.8
51
Not enough data
File Management
8.6
2901
Not enough data
8.7
3264
Not enough data
8.9
3221
Not enough data
8.3
3117
Not enough data
8.5
2221
Not enough data
Agentic AI - Cloud Content Collaboration
6.9
7
Not enough data
7.6
7
Not enough data
6.9
7
Not enough data
Collaboration
8.7
2804
Not enough data
9.1
3350
Not enough data
7.8
2591
Not enough data
8.3
2510
Not enough data
Administration
8.8
1959
Not enough data
8.9
1980
Not enough data
8.7
1811
Not enough data
8.7
1744
Not enough data
8.6
1996
Not enough data
8.7
1624
Not enough data
9.1
2074
Not enough data
Platform
8.8
544
Not enough data
8.9
778
Not enough data
8.5
583
Not enough data
8.6
544
Not enough data
8.5
468
Not enough data
Functionality
Not enough data
7.8
9
Not enough data
9.2
10
Not enough data
7.1
8
Not enough data
6.7
9
Not enough data
Not enough data
Compatibility
Not enough data
7.6
7
Not enough data
7.5
8
Not enough data
8.1
8
Management
Not enough data
7.3
8
Not enough data
8.5
9
Not enough data
8.5
9
Agentic AI - Online Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Platform Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
9.0
99
Not enough data
8.5
82
Not enough data
8.4
80
Not enough data
8.7
90
Not enough data
9.0
97
Not enough data
8.7
85
Not enough data
8.5
80
Not enough data
8.3
78
Not enough data
8.5
75
Not enough data
8.8
97
Not enough data
8.9
93
Not enough data
8.8
90
Not enough data
Workflow
8.4
82
Not enough data
8.3
84
Not enough data
8.4
87
Not enough data
8.8
87
Not enough data
8.7
78
Not enough data
Platform
8.7
79
Not enough data
9.0
96
Not enough data
8.6
79
Not enough data
8.8
77
Not enough data
8.6
78
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Box and Sync.com are categorized as Cloud Content Collaboration
Unique Categories
Box is categorized as E-Signature and Enterprise Content Management (ECM)
Sync.com is categorized as Virtual Data Room (VDR) and Online Backup
Reviews
Reviewers' Company Size
Box
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sync.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
9.4%
Information Technology and Services
7.3%
Computer Software
6.4%
Education Management
5.7%
Marketing and Advertising
5.5%
Other
65.7%
Information Technology and Services
15.6%
Marketing and Advertising
6.3%
Hospital & Health Care
6.3%
Education Management
6.3%
Construction
6.3%
Other
59.4%
Most Helpful Reviews
Box
Most Helpful Favorable Review
Nerissa C.
Verified User in Staffing and Recruiting
The box is a cloud storage tool for data saving, we can drag and drops data on this tool quickly. We can save data form remote computers and it grants us great data protection and we can easily locate our data from anywhere and from any device with an...
Most Helpful Critical Review
Brendan S.
Verified User in Financial Services
Personally I don't see the value add of Box. Is it a Business Dropbox? Is it a Google Drive Replacement? What makes this different to the countless other competitors? For me box is rather slow, unintuitive and if like us, you have thousands of folders, it...
Sync.com
Most Helpful Favorable Review
Andreina Del valle S.
Verified User in Construction
Sync.com, is another data storage service based on the cloud, but has a number of features that make it one of the best and most secure, it works on any platform, mobile device, tablet, laptop or desktop . It has a very simple interface, it is easy to use,...
Most Helpful Critical Review
Nikita L.
Verified User in Animation
They lost my files and haven't provided any explanation. The support was slow and absolutely unhelpful. I have a paid plan and accidentally noticed that about 50 of my files disappeared from the storage without any notice. According to their own logs, my...
Nerissa C.
Verified User in Staffing and Recruiting
The box is a cloud storage tool for data saving, we can drag and drops data on this tool quickly. We can save data form remote computers and it grants us great data protection and we can easily locate our data from anywhere and from any device with an...
Andreina Del valle S.
Verified User in Construction
Sync.com, is another data storage service based on the cloud, but has a number of features that make it one of the best and most secure, it works on any platform, mobile device, tablet, laptop or desktop . It has a very simple interface, it is easy to use,...
Brendan S.
Verified User in Financial Services
Personally I don't see the value add of Box. Is it a Business Dropbox? Is it a Google Drive Replacement? What makes this different to the countless other competitors? For me box is rather slow, unintuitive and if like us, you have thousands of folders, it...
Nikita L.
Verified User in Animation
They lost my files and haven't provided any explanation. The support was slow and absolutely unhelpful. I have a paid plan and accidentally noticed that about 50 of my files disappeared from the storage without any notice. According to their own logs, my...
Alternatives
Discussions
How does this service differ from Dropbox?
4 comments
SP
The services are similar to users, but Box has a lot of security integrations & features that tend to make it more IT-friendly. Depends how you want it to...Read more
Is there a way to sync multiple box accounts?
3 comments
SM
I'm not specifically sure about syncing folders, but you can give access to people via email address. Read more
Is there any way this app could be cheaper?
3 comments
SS
The best way is to get a coupon code. However with my personal experience with the app I would suggest to go ahead with Dropbox. It’s expensive but has all...Read more
Is Sync com any good?
1 comment
TC
I've been using it for years and I'm impressed with the cross-platform compatibility. Being able to snap a picture on my iPhone and have it available on my...Read more
Sync.com has no more discussions with answers
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