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At a Glance
BigTime
BigTime
Star Rating
(1,479)4.5 out of 5
Market Segments
Small-Business (81.5% of reviews)
Information
Entry-Level Pricing
$20.00 1 user Per Month
Browse all 4 pricing plans
Projectworks
Projectworks
Star Rating
(111)4.5 out of 5
Market Segments
Small-Business (72.0% of reviews)
Information
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that BigTime excels in "Time Tracking" with a score of 9.1, highlighting its ease of completing timesheets and tracking time to projects/tasks. In contrast, Projectworks has a slightly lower score of 9.0, which some users feel may not be as intuitive.
  • Reviewers mention that BigTime's "Expense Reports" feature, particularly in "Digital Receipt Management" (8.5), is user-friendly and efficient, while Projectworks falls short with a lower score of 7.5 in "Itinerary Management," indicating potential challenges in managing travel-related expenses.
  • G2 users highlight BigTime's superior "Project Management" capabilities, especially in "Project Planning" (8.3) and "Project Tracking" (8.6), which are essential for keeping projects on schedule. Users on G2 note that Projectworks, while strong in "Project Budgeting" (8.7), lacks the same level of detail in planning and tracking.
  • Reviewers mention that BigTime's "Customer Management" features, particularly "Client Portal" (8.0), provide a seamless experience for client interactions. In contrast, Projectworks' lower score of 6.0 in the same area suggests that users may find it less effective for client engagement.
  • Users say that BigTime's "Automation" features, such as "Workflows" (8.3), are robust and help streamline processes, whereas Projectworks' automation capabilities are perceived as less comprehensive, with a score of 7.8, leading to potential inefficiencies.
  • Reviewers mention that BigTime's "Quality of Support" is rated highly at 9.2, indicating responsive and helpful customer service. In comparison, Projectworks also scores well at 9.2, but some users feel that the support could be more proactive in addressing issues.
Featured Products
Pricing
Entry-Level Pricing
BigTime
Essentials
$20.00
1 user Per Month
Browse all 4 pricing plans
Projectworks
Try Projectworks for free
Free Trial
Browse all 4 pricing plans
Free Trial
BigTime
Free Trial is available
Projectworks
Free Trial is available
Ratings
Meets Requirements
8.8
1,291
8.5
82
Ease of Use
8.7
1,296
8.8
83
Ease of Setup
8.1
902
8.6
59
Ease of Admin
8.7
908
8.9
59
Quality of Support
9.2
1,228
9.3
76
Has the product been a good partner in doing business?
9.1
908
9.5
59
Product Direction (% positive)
8.8
1,259
9.5
75
Features by Category
8.0
1,020
Not enough data
Expense Reports
8.6
512
Not enough data
7.9
231
Not enough data
8.1
276
Not enough data
8.5
346
Not enough data
8.6
376
Not enough data
7.4
129
Not enough data
7.8
206
Not enough data
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
196
Not enough data
Client Invoicing
8.4
680
8.7
46
7.7
336
Feature Not Available
8.3
514
8.5
41
Mobile
8.6
345
Not enough data
8.5
290
Not enough data
Feature Not Available
Not enough data
Platform
6.9
134
Not enough data
8.1
277
Not enough data
Administration
7.3
114
Not enough data
Administration
8.4
673
8.1
40
8.5
672
8.3
41
8.1
526
6.8
37
8.0
398
7.0
35
8.7
766
8.8
44
Platform
8.4
797
8.0
46
8.1
499
8.6
40
7.6
323
7.7
33
8.8
765
9.3
41
8.2
556
7.6
30
7.8
342
5.2
28
7.9
381
7.1
46
Tasks
8.6
291
|
Verified
7.7
37
8.4
266
|
Verified
7.6
36
8.0
254
|
Verified
6.7
32
7.9
236
|
Verified
6.2
28
7.7
214
|
Verified
6.1
28
7.9
224
6.4
29
7.8
230
|
Verified
5.7
27
7.9
228
|
Verified
6.2
24
Projects
8.1
244
|
Verified
8.1
36
7.8
222
|
Verified
6.9
31
7.5
211
|
Verified
5.3
26
7.8
222
|
Verified
7.3
28
7.8
243
|
Verified
7.4
28
8.3
282
|
Verified
8.6
38
7.5
215
|
Verified
6.1
28
7.9
262
|
Verified
7.3
27
7.6
202
|
Verified
5.7
24
8.9
321
|
Verified
8.9
40
7.6
193
|
Verified
6.4
26
Resource Management
7.9
208
|
Verified
7.5
32
8.1
234
|
Verified
8.4
34
8.0
238
|
Verified
8.1
38
Project Monitoring
7.8
198
|
Verified
7.3
33
7.8
225
|
Verified
8.0
40
8.2
268
|
Verified
8.1
37
Generative AI
Feature Not Available
3.9
12
Feature Not Available
3.3
11
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Project Cost ManagementHide 3 FeaturesShow 3 Features
Not enough data
8.9
35
Cost Tracking
Not enough data
8.8
32
Not enough data
8.6
34
Not enough data
8.6
33
7.8
64
8.3
35
Planning
7.5
46
7.5
27
7.8
52
8.2
32
7.7
50
8.1
31
Optimization
7.9
55
8.2
28
7.6
51
8.5
33
7.3
49
7.2
26
Professional Services AutomationHide 35 FeaturesShow 35 Features
8.2
161
8.5
16
Customer Management
8.5
117
|
Verified
7.7
13
8.2
79
|
Verified
7.6
11
7.7
67
|
Verified
5.2
11
8.0
81
|
Verified
5.2
10
Project Management
8.3
105
|
Verified
9.0
14
8.5
133
|
Verified
9.2
14
8.1
96
|
Verified
8.5
12
8.4
102
|
Verified
8.9
14
Accounting
8.2
98
9.3
12
8.5
114
|
Verified
8.5
13
8.1
95
8.2
10
8.4
115
|
Verified
9.3
10
8.5
119
|
Verified
9.0
14
Portfolio Management
8.0
79
8.2
10
8.3
78
8.3
9
7.8
72
7.6
9
8.2
71
7.6
9
Analytics
8.3
87
|
Verified
9.0
14
8.3
128
|
Verified
9.1
13
8.1
76
|
Verified
8.0
11
Administration
8.3
109
|
Verified
8.7
14
8.1
114
|
Verified
9.3
10
8.4
109
|
Verified
9.1
13
Platform
8.2
78
|
Verified
8.1
9
8.1
67
|
Verified
7.3
11
8.6
122
|
Verified
9.3
12
7.9
107
|
Verified
7.5
10
7.5
73
|
Verified
5.2
8
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.7
26
Automation
Not enough data
7.9
17
Not enough data
8.0
18
Not enough data
7.3
19
Administration
Not enough data
8.7
21
Not enough data
6.7
18
Not enough data
8.8
21
Project management
Not enough data
5.8
18
Not enough data
5.7
14
Not enough data
8.3
18
Not enough data
7.5
16
Not enough data
8.0
19
Not enough data
4.4
14
Not enough data
7.6
20
Workload
Not enough data
8.1
21
Not enough data
7.6
16
Not enough data
6.8
13
Not enough data
7.8
17
Communication & Collaboration
Not enough data
5.5
14
Not enough data
4.9
13
Not enough data
6.9
17
Cost Management
Not enough data
9.0
21
Not enough data
8.9
22
Not enough data
8.5
20
Integration
Not enough data
7.6
12
Not enough data
8.5
16
Not enough data
7.9
15
Generative AI
Not enough data
4.6
8
Not enough data
5.5
7
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.8
310
Not enough data
Bill Generation
8.0
236
Not enough data
8.3
210
Not enough data
7.7
169
Not enough data
Bill Processing
7.7
181
Not enough data
7.9
195
Not enough data
8.2
228
Not enough data
Integration
8.2
234
Not enough data
7.7
195
Not enough data
7.0
146
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
8.3
1,019
8.0
52
Time Tracking
9.3
873
9.0
50
9.1
838
9.2
49
8.9
780
8.9
49
Client Invoicing
8.4
680
8.7
46
7.7
336
Feature Not Available
8.3
514
8.5
41
Mobile Time Tracking
9.1
735
8.3
41
Administration
8.4
673
8.1
40
8.5
672
8.3
41
8.1
526
6.8
37
8.0
398
7.0
35
8.7
766
8.8
44
Platform
8.4
797
8.0
46
8.1
499
8.6
40
7.6
323
7.7
33
8.8
765
9.3
41
8.2
556
7.6
30
7.8
342
5.2
28
Not enough data
8.3
30
Platform
Not enough data
7.9
23
Not enough data
8.2
20
Not enough data
7.8
20
Not enough data
9.3
25
Not enough data
9.3
23
Not enough data
8.1
22
Not enough data
8.3
25
Not enough data
8.2
24
Workforce Management Platform Features
Not enough data
8.3
23
Not enough data
7.3
16
Not enough data
9.0
24
Not enough data
9.1
22
Not enough data
6.6
18
Not enough data
6.7
17
Not enough data
8.3
21
Not enough data
8.6
19
Not enough data
6.3
16
Not enough data
7.1
18
Categories
Categories
Shared Categories
BigTime
BigTime
Projectworks
Projectworks
Unique Categories
BigTime
BigTime is categorized as Expense Management and Billing
Projectworks
Projectworks is categorized as Work Management, Project Cost Management, and Workforce Management
Reviews
Reviewers' Company Size
BigTime
BigTime
Small-Business(50 or fewer emp.)
81.5%
Mid-Market(51-1000 emp.)
15.7%
Enterprise(> 1000 emp.)
2.8%
Projectworks
Projectworks
Small-Business(50 or fewer emp.)
72.0%
Mid-Market(51-1000 emp.)
28.0%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
BigTime
BigTime
Accounting
14.0%
Architecture & Planning
10.7%
Civil Engineering
9.8%
Information Technology and Services
6.4%
Management Consulting
5.9%
Other
53.2%
Projectworks
Projectworks
Information Technology and Services
17.8%
Computer Software
12.1%
Civil Engineering
12.1%
Architecture & Planning
10.3%
Consulting
9.3%
Other
38.3%
Most Helpful Reviews
BigTime
BigTime
Most Helpful Favorable Review
Jenni Y.
JY
Jenni Y.
Verified User in Information Technology and Services

Ease of Invoicing Before transitioning to Bigtime, our team was bogged down by a tedious manual invoicing process. The switch to Bigtime has been nothing short of revolutionary. The platform's intuitive interface and automated features have streamlined...

Most Helpful Critical Review
Emily W.
EW
Emily W.
Verified User in Professional Training & Coaching

Creating a large number of tasks has proven time-consuming, buggy, and not very intuitive. I also wish that the workflow dashboard had better features. As a detailed project manager with team members who appreciate high levels of detail, this has proven...

Projectworks
Projectworks
Most Helpful Favorable Review
PJ
Peter J.
Verified User in Computer & Network Security

We migtrated to Projectworks from Workflow Max due to retirement of the product. We've found Projectworks is much more powerful and has a number more features and integrations available that we haven't previously had available to us. When we've had...

Most Helpful Critical Review
Daniel L.
DL
Daniel L.
Verified User in Civil Engineering

I use Project Works Daily and I find it frustrating. The worst thing about Projectworks (PW) is the timesheet (for a Design Engineer working on multiple tasks). It is so bad most staff run a separate excel spreadsheet, and I run Memtime. The timesheet...

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Projectworks
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Discussions
BigTime
BigTime Discussions
we need an outside bookkeeping VA to do basic things we don't have time skill to do - any referals??
2 comments
Jenn S.
JS
I've been using the software since 2017. I also work virtually as a consultant in Finance. I'm happy to discuss my qualifications. Please let me know if...Read more
Yes, we have a mobile app available for download on both iOS and Android platforms.
1 comment
SC
Yes, available for iphone and androidRead more
Are you working on the mobile app issues?
1 comment
RS
Only online.Read more
Projectworks
Projectworks Discussions
How do I Migrate all the data from one account to another account?
1 comment
Official Response from Projectworks
When you come onboard with Projectworks we will do a data migration for you as a part of your implementation. At any time during your subscription we'll...Read more
How does ProjectWorks stores real-time data?
1 comment
Official Response from Projectworks
Projectworks is hosted on Microsoft Azure, in the Australia Southeast Data Centre located in Melbourne. Security and performance is something our entire team...Read more
What is Projectworks used for?
1 comment
Official Response from Projectworks
Projectworks is used by professional services/consulting businesses to manage their organizations. It offers functions designed for project, financial, and...Read more