Compare BigCommerce and Shopify 
- Users report that Shopify excels in ease of use with a score of 8.9, making it a preferred choice for small businesses looking for a straightforward setup. In contrast, BigCommerce, while still user-friendly, has a slightly lower score of 8.4, which some reviewers mention can lead to a steeper learning curve.
- Reviewers mention that Shopify's payment processing options are robust, scoring 8.9, and include a wide range of payment gateways. BigCommerce, with a score of 8.7, also offers good payment processing but lacks some of the flexibility that Shopify provides, particularly in terms of merchant of record automation.
- G2 users highlight Shopify's superior reporting and analytics capabilities, scoring 8.4, which allows for better business insights. BigCommerce, with a score of 7.9, is noted for its reporting features but is seen as less comprehensive, leading some users to feel they miss out on critical data.
- Users on G2 report that Shopify's customer support is rated at 8.4, with many praising the responsiveness and helpfulness of the support team. BigCommerce, while still providing decent support at 8.2, has received feedback that response times can be slower, which can be frustrating for users needing immediate assistance.
- Reviewers say that Shopify shines in its customization options, scoring 8.4, allowing businesses to tailor their storefronts extensively. BigCommerce, with a score of 7.8, offers customization as well, but some users mention that it can be more limited in terms of design flexibility compared to Shopify.
- Users report that Shopify's multi-channel support, scoring 8.5, is a significant advantage, enabling seamless integration with various platforms like social media and marketplaces. BigCommerce, while also strong in this area with a score of 8.0, is noted to have fewer integrations, which can limit some users' marketing strategies.
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay
1) It works, uptime is great 2) It's highly scalable for small cost focused start-ups which can start at low cost and develop their eCommerce store look and features as their business and experience develops 3) There are many seamless applications, tons...
They inflate their cart's headless capabilities. So many out-of-the-box BigCommerce native checkout integrations don't work on their embedded cart. It's very frustrating, and the sales crew and technical sales crew won't tell you that. They are missing so...
That you can build a storefront very quickly and easily. You can also do mass uploading of products. Etsy only allows you to upload one product at a time. This is helpful for large inventory, also with lots of variances in your products. (ie: Small, red or...
My shop was blocked without giving any reason. The money earned by our company has been blocked in our Shopify account. We have lost access to our orders and cannot send paid purchases to our customers. The support team has not responded anything for more...
1) It works, uptime is great 2) It's highly scalable for small cost focused start-ups which can start at low cost and develop their eCommerce store look and features as their business and experience develops 3) There are many seamless applications, tons...
That you can build a storefront very quickly and easily. You can also do mass uploading of products. Etsy only allows you to upload one product at a time. This is helpful for large inventory, also with lots of variances in your products. (ie: Small, red or...
They inflate their cart's headless capabilities. So many out-of-the-box BigCommerce native checkout integrations don't work on their embedded cart. It's very frustrating, and the sales crew and technical sales crew won't tell you that. They are missing so...
My shop was blocked without giving any reason. The money earned by our company has been blocked in our Shopify account. We have lost access to our orders and cannot send paid purchases to our customers. The support team has not responded anything for more...
