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Compare BatchDialer and CallTools 
At a Glance
Market Segments
Small-Business (100.0% of reviews)
Small-Business (87.7% of reviews)
Entry-Level Pricing
$0.00 Per Month
Contact Us 1 Seats Per Month
BatchDialer
Star Rating
(37)4.4 out of 5
Market Segments
Small-Business (100.0% of reviews)
Entry-Level Pricing
$0.00 Per Month
Browse all 3 pricing plansCallTools
Star Rating
(58)4.8 out of 5
Market Segments
Small-Business (87.7% of reviews)
Entry-Level Pricing
Contact Us 1 Seats Per Month
Learn more about CallToolsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CallTools excels in ease of use with a score of 9.3, while BatchDialer lags behind at 8.3. Reviewers mention that CallTools' intuitive interface significantly reduces the learning curve for new users.
- Reviewers mention that CallTools offers superior quality of support, scoring 9.7 compared to BatchDialer's 9.6. Users on G2 highlight the responsiveness and helpfulness of CallTools' support team as a key advantage.
- G2 users note that CallTools provides a more robust set of dialing options, particularly in predictive dialing (9.4) and progressive dialing (9.6), while BatchDialer scores lower in these areas (both at 9.2). Reviewers say this flexibility allows for better call management and efficiency.
- Users say that CallTools shines in its session recording feature, scoring 9.8, which is higher than BatchDialer's 9.5. Reviewers mention that this feature is crucial for training and quality assurance purposes.
- Reviewers mention that CallTools' automation capabilities, particularly in voice activity detection (9.0), are more advanced than BatchDialer's (8.8). Users report that this feature helps in optimizing call times and improving overall productivity.
- Users on G2 highlight that CallTools' omnichannel capabilities score 9.4, outperforming BatchDialer's 8.8. Reviewers say this feature allows for seamless communication across various platforms, enhancing customer engagement.
Featured Products
Sponsored
Convoso
(231)
Contact Center
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Pricing
Entry-Level Pricing
BatchDialer
BatchDialer Free Trial
$0.00
Per Month
Try BatchDialer FREE for 7 Days!
- Predictive & Preview Dialer
- Real Estate Property Details
- Phone Number Reputation Management
CallTools
CallTools Power Contact Center
Contact Us
1 Seats Per Month
Leverage the full suite of powerful and easy-to-use features of the CallTools Power Contact Center Platform, now with Unlimited Inbound and Outbound Minutes.
- Auto Dialer
- Predictive Dialer
- Power Dialer
Free Trial
BatchDialer
Free Trial is available
CallTools
No trial information availableRatings
Meets Requirements
9.0
21
9.4
39
Ease of Use
8.5
23
9.3
37
Ease of Setup
7.6
14
8.8
27
Ease of Admin
7.2
10
9.1
23
Quality of Support
9.6
21
9.7
38
Has the product been a good partner in doing business?
7.8
10
9.6
24
Product Direction (% positive)
8.5
24
9.7
35
Features by Category
Dialing Options
9.2
20
9.3
23
|
Verified
8.6
17
9.5
22
|
Verified
8.9
19
9.3
23
|
Verified
Agent Tools
8.3
14
9.3
23
|
Verified
8.1
14
9.3
22
|
Verified
7.6
15
9.3
22
|
Verified
9.5
19
9.1
24
|
Verified
Automation
8.8
16
8.9
22
|
Verified
7.5
14
8.5
17
7.3
14
8.9
22
|
Verified
8.9
19
9.3
24
|
Verified
8.7
18
9.2
21
|
Verified
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
9.8
9
|
Verified
Not enough data
7.8
6
Not enough data
9.8
7
Not enough data
9.6
9
|
Verified
Not enough data
9.6
8
Generative AI
Not enough data
Not enough data
Functions
Not enough data
9.2
11
|
Verified
Not enough data
9.5
11
Not enough data
9.3
10
|
Verified
Not enough data
Feature Not Available
Not enough data
9.8
8
|
Verified
Not enough data
9.8
9
|
Verified
Not enough data
9.6
9
|
Verified
Not enough data
9.7
6
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
9.5
11
|
Verified
Not enough data
9.4
11
|
Verified
Not enough data
9.4
11
|
Verified
Not enough data
9.8
9
|
Verified
Not enough data
9.5
7
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Workforce Management
Not enough data
Not enough data
Not enough data
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contacts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BatchDialer and CallTools are categorized as Auto Dialer
Unique Categories
BatchDialer has no unique categories
CallTools is categorized as Contact Center, Outbound Call Tracking, Call Center Infrastructure (CCI), and VoIP Providers
Reviews
Reviewers' Company Size
BatchDialer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CallTools
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
97.2%
Wholesale
2.8%
‐
‐
‐
Other
0.0%
Real Estate
56.1%
Marketing and Advertising
5.3%
Financial Services
5.3%
Telecommunications
3.5%
Education Management
3.5%
Other
26.3%
Most Helpful Reviews
BatchDialer
Most Helpful Favorable Review
Verified User in Real Estate
With BatchDialer, our VA's can make multi calls per day and avoid the VM, disconnects, hang-ups, and DNC numbers. Simple click and go once the campaigns have been uploaded and made active. Also, upon uploading the list that you are creating the campaign, it...
Most Helpful Critical Review
Verified User in Real Estate
Disconnected numbers thru skipped tracing. Working with account manager
CallTools
Most Helpful Favorable Review
Gie V.
Verified User in Real Estate
Call Tools is the best because it's innovative features and user-friendly designs, ensuring that all VAs can complete tasks faster and with greater accuracy. Very easy to understand how to use it no need for long hourse of training. You see what you get
Most Helpful Critical Review
Verified User in Real Estate
Some options are not available for manager access.
Verified User in Real Estate
With BatchDialer, our VA's can make multi calls per day and avoid the VM, disconnects, hang-ups, and DNC numbers. Simple click and go once the campaigns have been uploaded and made active. Also, upon uploading the list that you are creating the campaign, it...
Gie V.
Verified User in Real Estate
Call Tools is the best because it's innovative features and user-friendly designs, ensuring that all VAs can complete tasks faster and with greater accuracy. Very easy to understand how to use it no need for long hourse of training. You see what you get
Verified User in Real Estate
Disconnected numbers thru skipped tracing. Working with account manager
Verified User in Real Estate
Some options are not available for manager access.
Alternatives
Discussions
BatchDialer has no discussions with answers
CallTools has no discussions with answers
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