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- Ballpark - User Research and Surveys
- User Interviews
- Ballpark - User Research and Surveys-vs-User Interviews
Compare Ballpark - User Research and Surveys and User Interviews 
- Users report that User Interviews excels in its video interview feature, with a score of 8.2, allowing for deeper insights through face-to-face interactions, while Ballpark's video snippets scored lower at 6.2, indicating less effective engagement.
- Reviewers mention that Ballpark shines in survey management, particularly with its survey builder scoring 9.0, which is higher than User Interviews' score of 8.6, making it easier for users to create tailored surveys.
- G2 users highlight that User Interviews offers superior data exporting capabilities, scoring 8.8 compared to Ballpark's 7.9, which is crucial for users needing to analyze data across different platforms.
- Users on G2 note that Ballpark's question types scored 9.1, outperforming User Interviews' 8.8, suggesting that Ballpark provides a more diverse range of question formats for surveys.
- Reviewers say that User Interviews has a strong focus on participant selection, with a recruitment pool score of 8.3, while Ballpark lacks in this area, indicating a more limited ability to reach diverse respondents.
- Users report that both products have similar ease of use ratings at 9.2, but User Interviews has a slight edge in ease of setup with a score of 8.6 compared to Ballpark's 9.2, suggesting that users may find User Interviews easier to get started with despite Ballpark's overall setup efficiency.
- 1 active project
- Unlimited users
- Unlimited responses
- Access to 5 million+ participants
- Rich targeting & screening
- Scheduling automation
Possibility to conduct unmoderated studies, which is helpful in situations where there are different timezones and schedules to syncronize.
- Recordings don't show the whole UI, so some user behaviors are not visible. - Recording viewing is a bit inconvenient (if I want to check each section separately, it opens a video in a modal; it would be more convenient to view them on the page). -...
I like the variety of interviews available. I like that the interviewers are always courteous and engaging. I like the customer service I have received.
1. I don't like that I cannot easily edit my critera after I launch the project. 2. It really needs to have AND / OR for some of the demographics. So for example, if I want people who speak either French or German, I have to make a separate project. Why...
Possibility to conduct unmoderated studies, which is helpful in situations where there are different timezones and schedules to syncronize.
I like the variety of interviews available. I like that the interviewers are always courteous and engaging. I like the customer service I have received.
- Recordings don't show the whole UI, so some user behaviors are not visible. - Recording viewing is a bit inconvenient (if I want to check each section separately, it opens a video in a modal; it would be more convenient to view them on the page). -...
1. I don't like that I cannot easily edit my critera after I launch the project. 2. It really needs to have AND / OR for some of the demographics. So for example, if I want people who speak either French or German, I have to make a separate project. Why...
