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- Ballpark - User Research and Surveys-vs-Maze
Compare Ballpark - User Research and Surveys and Maze 
Ballpark - User Research and Surveys vs Maze
When assessing the two solutions, reviewers found Ballpark - User Research and Surveys easier to use and do business with overall. However, reviewers preferred the ease of set up with Maze, along with administration.
- Reviewers felt that Ballpark - User Research and Surveys meets the needs of their business better than Maze.
- When comparing quality of ongoing product support, reviewers felt that Ballpark - User Research and Surveys is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Ballpark - User Research and Surveys over Maze.
- 1 active project
- Unlimited users
- Unlimited responses
- 1 study per month
- 5 seats
- Pay-per use panel credits
Possibility to conduct unmoderated studies, which is helpful in situations where there are different timezones and schedules to syncronize.
- Recordings don't show the whole UI, so some user behaviors are not visible. - Recording viewing is a bit inconvenient (if I want to check each section separately, it opens a video in a modal; it would be more convenient to view them on the page). -...
Usability Testing, Tree Testing & Card Sorting. A good all-rounder product. I especially likes how it can handle Merge tags which enables me to do some better analysis when we pass user details to the system. Heatmaps are also great with it's Figma integration
There are several critical pain points: Once the test URL goes live, there is no way to fix it. If a prototype is heavy, it does not work at all in mobile envrionment.
Possibility to conduct unmoderated studies, which is helpful in situations where there are different timezones and schedules to syncronize.
Usability Testing, Tree Testing & Card Sorting. A good all-rounder product. I especially likes how it can handle Merge tags which enables me to do some better analysis when we pass user details to the system. Heatmaps are also great with it's Figma integration
- Recordings don't show the whole UI, so some user behaviors are not visible. - Recording viewing is a bit inconvenient (if I want to check each section separately, it opens a video in a modal; it would be more convenient to view them on the page). -...
There are several critical pain points: Once the test URL goes live, there is no way to fix it. If a prototype is heavy, it does not work at all in mobile envrionment.
