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At a Glance
Automox
Automox
Star Rating
(269)4.4 out of 5
Market Segments
Mid-Market (71.1% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Automox
NinjaOne
NinjaOne
Star Rating
(2,413)4.7 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Information
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOne
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Reviews say NinjaOne excels in ease of use with a score of 9.2, while Automox trails slightly at 8.9. Users report that NinjaOne's intuitive interface and streamlined workflows make it easier for teams to manage IT tasks efficiently.
  • Users mention that NinjaOne has a superior quality of support, scoring 9.2 compared to Automox's 8.7. Reviewers highlight NinjaOne's responsive customer service and extensive knowledge base as key factors in their satisfaction.
  • G2 users report that NinjaOne has a higher score for meeting requirements at 9.1, while Automox scores 8.8. Reviewers appreciate NinjaOne's comprehensive feature set, including remote monitoring and management, which aligns well with their needs.
  • Users on G2 indicate that NinjaOne shines in product direction with a score of 9.8, compared to Automox's 9.3. Reviewers mention that NinjaOne's commitment to continuous improvement and feature updates keeps them ahead of the curve.
  • Reviewers mention that NinjaOne has a larger total number of reviews (2357) compared to Automox (266), suggesting a more established user base and potentially more reliable feedback on its performance.
  • Users report that both products serve the mid-market well, but NinjaOne has a slightly lower percentage of mid-market reviews (48.8%) compared to Automox (71.1%). This indicates that Automox may be more tailored to the specific needs of mid-market companies.
Featured Products
Pricing
Entry-Level Pricing
Automox
No pricing available
NinjaOne
No pricing available
Free Trial
Automox
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
8.8
243
9.1
2,254
Ease of Use
8.9
246
9.2
2,283
Ease of Setup
9.0
233
9.2
2,123
Ease of Admin
8.8
225
9.2
2,061
Quality of Support
8.7
218
9.2
2,181
Has the product been a good partner in doing business?
9.0
211
9.5
2,023
Product Direction (% positive)
9.3
241
9.8
2,250
Features by Category
IT Service Management (ITSM) ToolsHide 22 FeaturesShow 22 Features
Not enough data
8.5
471
Administration
Not enough data
8.2
421
Not enough data
8.8
437
Not enough data
8.2
442
Service Desk
Not enough data
8.2
437
Not enough data
8.0
430
Not enough data
7.9
409
Management
Not enough data
8.3
416
Not enough data
9.1
420
Not enough data
8.7
401
Not enough data
8.9
401
Not enough data
8.5
383
Functionality
Not enough data
7.6
397
Not enough data
8.5
408
Not enough data
8.9
423
Not enough data
8.9
425
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.4
236
Compatibility
Not enough data
8.7
221
Not enough data
7.9
198
Not enough data
8.3
201
Not enough data
8.1
191
Management
Not enough data
Feature Not Available
Not enough data
8.2
205
Not enough data
8.6
209
Not enough data
8.8
221
Not enough data
9.1
218
Compliance
Not enough data
8.7
200
Not enough data
8.3
193
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.6
290
Functionality
Not enough data
Feature Not Available
Not enough data
8.7
246
Not enough data
8.9
258
Not enough data
8.3
251
Not enough data
Feature Not Available
Compatibility
Not enough data
8.8
256
Not enough data
8.4
246
Not enough data
8.1
240
Management
Not enough data
8.1
240
Not enough data
8.7
242
Not enough data
8.6
246
Agentic AI - Online Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remote Monitoring & Management (RMM)Hide 18 FeaturesShow 18 Features
Not enough data
8.6
1,405
Administration
Not enough data
9.2
1359
|
Verified
Not enough data
8.0
1154
Not enough data
8.6
1290
|
Verified
Monitoring and Management
Not enough data
9.3
1350
|
Verified
Not enough data
8.5
1266
Not enough data
8.6
1309
|
Verified
Not enough data
9.0
1352
|
Verified
Organization
Not enough data
8.0
1137
|
Verified
Service Management
Not enough data
7.4
1122
Not enough data
9.1
1295
|
Verified
Not enough data
8.6
1213
|
Verified
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Unified Endpoint Management (UEM)Hide 17 FeaturesShow 17 Features
Not enough data
8.6
208
Scope
Not enough data
8.9
192
Not enough data
8.9
201
Security
Not enough data
8.6
197
Not enough data
8.5
177
Not enough data
7.5
177
Management
Not enough data
9.1
193
Not enough data
8.9
191
Not enough data
8.8
186
Not enough data
8.8
186
Not enough data
8.0
170
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
552
Functionality
Not enough data
8.8
520
Not enough data
8.9
533
Not enough data
8.1
483
Not enough data
8.8
480
Monitoring - Network Monitoring
Not enough data
7.5
116
Not enough data
7.7
118
Not enough data
8.3
119
Management
Not enough data
8.3
441
Not enough data
8.3
451
Not enough data
7.6
415
Analytics - Network Monitoring
Not enough data
6.8
111
Not enough data
6.6
112
Security - Network Monitoring
Not enough data
7.6
113
Not enough data
6.9
111
Not enough data
6.8
111
Network Performance - Network Monitoring
Not enough data
6.6
111
Not enough data
7.4
109
AI Automation - Network Monitoring
Not enough data
6.1
107
Not enough data
6.0
107
Not enough data
6.2
107
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.8
464
Monitoring
Not enough data
9.3
444
|
Verified
Not enough data
9.2
444
|
Verified
Not enough data
8.4
401
|
Verified
Not enough data
7.0
94
Management Tools
Not enough data
8.3
392
Not enough data
8.7
408
|
Verified
Not enough data
8.5
392
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
899
Asset Inventory
Not enough data
9.0
877
Not enough data
8.8
869
Not enough data
7.7
793
Not enough data
Feature Not Available
Not enough data
8.2
811
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
9.1
834
Not enough data
8.7
786
Not enough data
8.0
753
Not enough data
8.2
782
Not enough data
8.3
1,129
Administration
Not enough data
9.2
1078
Not enough data
8.7
1043
Not enough data
7.8
964
Not enough data
9.2
1077
Not enough data
8.9
1014
Not enough data
8.8
1047
Maintenance
Not enough data
9.2
1063
Not enough data
7.6
890
Communication
Not enough data
7.9
929
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1
868
Security
Not enough data
8.3
904
Not enough data
8.4
934
Device Support
Not enough data
7.6
911
Not enough data
8.4
965
Not enough data
8.5
956
Performance
Not enough data
8.2
1011
Not enough data
8.4
238
Functionality
Not enough data
8.8
224
Not enough data
7.8
199
Not enough data
8.0
203
Not enough data
8.5
212
Performance
Not enough data
8.7
220
Not enough data
8.6
211
Not enough data
Feature Not Available
Not enough data
8.7
215
Agentic AI - PC Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Endpoint ManagementHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Not enough data
Management and Discovery - IT Documentation
Not enough data
8.4
101
Not enough data
8.1
100
Not enough data
8.7
100
Operations - IT Documentation
Not enough data
8.3
100
Not enough data
8.7
100
Not enough data
8.2
101
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Device Management (MDM)Hide 18 FeaturesShow 18 Features
Not enough data
8.2
293
Platform - Mobile Device Management (MDM)
Not enough data
8.4
259
Operating System
Not enough data
9.2
292
Not enough data
8.0
287
Not enough data
8.3
280
Management
Not enough data
8.5
279
Not enough data
8.1
266
Not enough data
8.1
266
Not enough data
8.1
268
Not enough data
8.1
266
Security
Not enough data
8.4
269
Not enough data
8.5
268
Agentic AI - Mobile Device Management (MDM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise IT ManagementHide 18 FeaturesShow 18 Features
Not enough data
8.2
536
Analysis
Not enough data
8.1
507
Platform
Not enough data
7.7
495
Not enough data
9.0
512
Not enough data
8.1
484
Not enough data
8.5
507
Not enough data
8.2
496
Security
Not enough data
8.6
513
Not enough data
9.2
520
Not enough data
7.5
482
Not enough data
8.7
501
Not enough data
8.1
487
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Automox
Automox
Small-Business(50 or fewer emp.)
7.2%
Mid-Market(51-1000 emp.)
71.1%
Enterprise(> 1000 emp.)
21.7%
NinjaOne
NinjaOne
Small-Business(50 or fewer emp.)
46.5%
Mid-Market(51-1000 emp.)
48.6%
Enterprise(> 1000 emp.)
4.8%
Reviewers' Industry
Automox
Automox
Information Technology and Services
18.3%
Financial Services
7.2%
Computer & Network Security
7.2%
Computer Software
4.9%
Retail
3.8%
Other
58.6%
NinjaOne
NinjaOne
Information Technology and Services
27.7%
Computer & Network Security
13.7%
Hospital & Health Care
4.4%
Manufacturing
3.3%
Computer Software
3.1%
Other
47.8%
Most Helpful Reviews
Automox
Automox
Most Helpful Favorable Review
Verified User
G
Verified User in Financial Services

Automox is easy to use to patch systems and distribute/install applications. I like that you can create/use Worklets (based on PowerShell and Bash scripting) to create, automate, and enforce any custom task on endpoints.

Most Helpful Critical Review
Verified User
G
Verified User in Marketing and Advertising

I dislike that I can't simply pick the days of given months for patching. I have to choose by the month and week. But, for instance, If I want to patch every 4th week of every month, if there is a day that is on it's 4th iteration that month, but not a part...

NinjaOne
NinjaOne
Most Helpful Favorable Review
GL
Giuseppe L.
Verified User in Logistics and Supply Chain

NinjaOne helps our IT Department automate various operations. The integrated ecosystem, including the Ticket System and Remote Control, allows us to provide the best support experience. We particularly appreciate the automation, patch management, and...

Most Helpful Critical Review
Verified User
G
Verified User in Information Technology and Services

Navigation is cumbersome and, in many cases, quite counter-intuitive ... specifically searching for things.

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NinjaOne
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Discussions
Automox
Automox Discussions
Monty the Mongoose crying
Automox has no discussions with answers
NinjaOne
NinjaOne Discussions
Do I need a WSUS Server to enable patch management on Windows devices?
6 comments
Jenny T.
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
How do I make a script to block all users on a PC from executive .MSI / .exe files?
2 comments
Pani R.
PR
Their accounts should be regular users. Their accounts should not be administrators.Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 comments
Brian A.
BA
Hey Sam, We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
Automox
Automox
Optimized for quick response
NinjaOne
NinjaOne
Optimized for quick response