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- PDQ Deploy & Inventory
- Atera-vs-PDQ Deploy & Inventory
Compare Atera and PDQ Deploy & Inventory 
At a Glance
Market Segments
Small-Business (60.4% of reviews)
Mid-Market (75.1% of reviews)
Entry-Level Pricing
Free Trial
$1,575.00
Atera
Star Rating
(834)4.6 out of 5
Market Segments
Small-Business (60.4% of reviews)
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plansPDQ Deploy & Inventory
Star Rating
(272)4.8 out of 5
Market Segments
Mid-Market (75.1% of reviews)
Entry-Level Pricing
$1,575.00
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Atera's ticketing system, while functional, lacks some advanced features compared to PDQ Deploy & Inventory, which offers a more robust ticket prioritization and automation system that users find essential for managing high volumes of requests.
- Reviewers mention that Atera's asset management capabilities are solid, but PDQ Deploy & Inventory excels with its hardware and software asset inventory features, receiving higher ratings for their comprehensive tracking and reporting functionalities.
- G2 users highlight that Atera's remote monitoring is effective, but PDQ Deploy & Inventory stands out with its patch management capabilities, which users say are crucial for maintaining system security and compliance.
- Users on G2 report that Atera's ease of use is commendable, yet PDQ Deploy & Inventory is noted for its superior setup experience, making it easier for teams to get started quickly without extensive training.
- Reviewers say that while Atera provides a good level of customer support, PDQ Deploy & Inventory is frequently praised for its exceptional quality of support, with users noting faster response times and more helpful resources.
- Users report that Atera's multi-OS support is adequate, but PDQ Deploy & Inventory is recognized for its better performance in environments with diverse operating systems, making it a preferred choice for mid-market companies with varied IT infrastructures.
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Pricing
Entry-Level Pricing
Free Trial
Atera
Free Trial is available
PDQ Deploy & Inventory
Free Trial is available
Ratings
Meets Requirements
8.9
745
9.4
164
Ease of Use
9.2
760
9.5
166
Ease of Setup
9.1
617
9.5
152
Ease of Admin
9.0
529
9.5
149
Quality of Support
9.0
707
9.5
142
Has the product been a good partner in doing business?
9.2
522
9.7
140
Product Direction (% positive)
9.4
735
9.7
146
Features by Category
Ticket and Case Management
8.6
264
Not enough data
8.5
264
Not enough data
8.4
263
Not enough data
8.2
257
Not enough data
8.1
250
Not enough data
8.2
257
Not enough data
8.1
257
Not enough data
8.1
252
Not enough data
Generative AI
7.0
205
Not enough data
7.1
207
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
8.1
253
Not enough data
8.6
253
Not enough data
8.0
247
Not enough data
6.2
236
Not enough data
6.0
234
Not enough data
Platform
7.1
249
Not enough data
7.7
259
Not enough data
8.4
257
Not enough data
8.0
258
Not enough data
8.1
261
Not enough data
8.4
258
Not enough data
Administration
8.1
132
Not enough data
8.5
135
Not enough data
8.7
137
Not enough data
Service Desk
8.8
132
Not enough data
8.5
133
Not enough data
8.5
132
Not enough data
Management
8.6
128
Not enough data
8.9
128
Not enough data
8.7
126
Not enough data
8.5
126
Not enough data
8.2
122
Not enough data
Functionality
8.6
130
Not enough data
8.6
127
Not enough data
8.9
129
Not enough data
8.8
127
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.9
501
|
Verified
Not enough data
7.8
402
Not enough data
8.3
469
|
Verified
Not enough data
Monitoring and Management
9.1
499
|
Verified
Not enough data
8.2
470
|
Verified
Not enough data
8.3
466
|
Verified
Not enough data
8.6
496
|
Verified
Not enough data
Organization
8.1
442
|
Verified
Not enough data
Service Management
8.5
458
|
Verified
Not enough data
9.1
494
|
Verified
Not enough data
8.7
468
|
Verified
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scope
7.2
17
Not enough data
8.0
19
Not enough data
Security
7.9
19
Not enough data
7.2
17
Not enough data
5.9
15
Not enough data
Management
8.0
17
Not enough data
7.4
15
Not enough data
7.2
15
Not enough data
8.0
15
Not enough data
5.6
14
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.9
256
Not enough data
8.9
261
Not enough data
8.2
248
Not enough data
8.5
237
Not enough data
Monitoring - Network Monitoring
7.7
8
Not enough data
8.1
8
Not enough data
7.7
8
Not enough data
Management
8.3
234
Not enough data
8.3
235
Not enough data
7.9
223
Not enough data
Analytics - Network Monitoring
6.5
8
Not enough data
5.8
8
Not enough data
Security - Network Monitoring
8.1
8
Not enough data
7.1
8
Not enough data
7.5
8
Not enough data
Network Performance - Network Monitoring
6.9
8
Not enough data
6.7
8
Not enough data
AI Automation - Network Monitoring
6.4
7
Not enough data
6.2
7
Not enough data
6.2
7
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
8.8
196
9.3
53
8.7
189
9.4
55
7.7
181
6.0
40
6.9
177
4.7
39
7.8
186
9.0
51
Generative AI
7.1
166
4.7
31
7.0
163
4.7
31
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.7
190
8.6
52
7.9
180
7.8
46
7.4
178
6.6
43
7.9
185
6.6
43
Administration
8.7
400
Not enough data
8.3
397
Not enough data
7.2
344
Not enough data
8.9
400
Not enough data
8.1
383
Not enough data
8.2
401
Not enough data
Maintenance
8.9
403
Not enough data
7.8
352
Not enough data
Communication
Feature Not Available
Not enough data
5.9
326
Not enough data
6.0
319
Not enough data
6.8
330
Not enough data
Security
7.7
342
Not enough data
8.0
350
Not enough data
Device Support
7.3
351
Not enough data
8.2
357
Not enough data
8.1
354
Not enough data
Performance
8.2
387
Not enough data
Generative AI
7.2
255
Not enough data
Incident Management
8.3
186
Not enough data
8.4
187
Not enough data
8.7
182
Not enough data
8.1
187
Not enough data
8.0
180
Not enough data
Reporting
8.5
186
Not enough data
8.3
182
Not enough data
7.6
177
Not enough data
Access & Usability
7.3
185
Not enough data
8.4
180
Not enough data
7.8
178
Not enough data
8.2
175
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.0
64
Not enough data
Platform
7.7
65
Not enough data
8.7
66
Not enough data
7.9
64
Not enough data
8.2
69
Not enough data
8.5
68
Not enough data
Security
8.2
68
Not enough data
9.0
68
Not enough data
7.1
67
Not enough data
8.1
66
Not enough data
8.0
65
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Atera and PDQ Deploy & Inventory are categorized as Patch Management and IT Asset Management
Unique Categories
PDQ Deploy & Inventory has no unique categories
Reviews
Reviewers' Company Size
Atera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PDQ Deploy & Inventory
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
32.0%
Computer & Network Security
13.5%
Hospital & Health Care
3.3%
Manufacturing
3.0%
Consumer Services
2.9%
Other
45.3%
Primary/Secondary Education
9.1%
Government Administration
7.2%
Hospital & Health Care
6.0%
Education Management
4.9%
Electrical/Electronic Manufacturing
4.5%
Other
68.3%
Most Helpful Reviews
Atera
Most Helpful Favorable Review
Paul M.
Verified User in Information Technology and Services
The cost is a big plus, but I do like how it has a full set of features and seems to be implementing new features at a regular pace. The new AI additions as well the community site have been a big plus. I have already used the tools to write scripts that...
Most Helpful Critical Review
luke s.
Verified User in Information Technology and Services
Performance issues over mulitple tabs, poor ticket search function
PDQ Deploy & Inventory
Most Helpful Favorable Review
Alain T.
Verified User in Computer Networking
Deploy software relatively easily once you find all the silent install parameters
Most Helpful Critical Review
Dave P.
Verified User in Information Technology and Services
Updating both has caused occasional issues with failing and require re-reployment, but again has not caused headaches as it's a very quick process.
Paul M.
Verified User in Information Technology and Services
The cost is a big plus, but I do like how it has a full set of features and seems to be implementing new features at a regular pace. The new AI additions as well the community site have been a big plus. I have already used the tools to write scripts that...
Alain T.
Verified User in Computer Networking
Deploy software relatively easily once you find all the silent install parameters
luke s.
Verified User in Information Technology and Services
Performance issues over mulitple tabs, poor ticket search function
Dave P.
Verified User in Information Technology and Services
Updating both has caused occasional issues with failing and require re-reployment, but again has not caused headaches as it's a very quick process.
Alternatives
Discussions
How does your pricing compare to the traditional RMM vendors?
1 comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
What kind of failovers do you have to ensure your end-users do not experience downtime?
1 comment
Official Response from Atera
We are in MS Azure, that in itself has an uptime commitment of 99.95% per instance and we have implemented load balancing and fail-over between two...Read more
What is PDQ Deploys solution for remote staff?
3 comments
MW
Hey Scott! Micaela from PDQ here. Check out this blog on managing remote computers with...Read more
Does anyone know of a way to update MS store apps using PDQ?
1 comment
MY
just create a package with a powershell step with the appx package you wish to deploy. Example here is Calculator... Get-AppxPackage -allusers...Read more
PDQ software is used for managing and deploying software updates and patches across multiple computers in a network. It helps IT administrators automate the process of keeping systems up-to-date, ensuring security and compliance.
1 comment
RA
PDQ Inventory is a system admin tool that collects software and hardware inventory. PDQ Deploy automates software installation. Very good tools at a very...Read more
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