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Compare Appcues and Inline Manual 
At a Glance
Market Segments
Mid-Market (57.6% of reviews)
Small-Business (52.4% of reviews)
Entry-Level Pricing
Free Trial
Upon request
Appcues
Star Rating
(338)4.6 out of 5
Market Segments
Mid-Market (57.6% of reviews)
Entry-Level Pricing
Free Trial
Free Trial is available
Learn more about AppcuesInline Manual
Star Rating
(22)4.6 out of 5
Market Segments
Small-Business (52.4% of reviews)
Entry-Level Pricing
Upon request
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Inline Manual excels in its "Quality of Support," with a score of 9.7, indicating that users feel well-supported and valued, while Appcues, with a score of 9.1, still offers good support but may not match the responsiveness of Inline Manual.
- Reviewers mention that Inline Manual's "Ease of Use" is rated at 8.1, which some users find slightly less intuitive compared to Appcues' higher score of 8.7, suggesting that Appcues may provide a more user-friendly interface for new users.
- G2 users highlight that Inline Manual's "Audio-visual Walkthroughs" feature, rated at 8.7, is particularly effective for onboarding, while Appcues' similar feature at 8.3 is still useful but may not engage users as effectively.
- Users on G2 report that Inline Manual's "User Segmentation" feature scores 8.5, allowing for targeted messaging, whereas Appcues, with a score of 8.1, may not offer the same level of granularity in segmentation, which could impact personalized user experiences.
- Reviewers mention that Appcues shines in "Campaign Analysis" and "Data Analysis," with users appreciating its robust analytics capabilities, while Inline Manual's lower scores in these areas suggest it may not provide as comprehensive insights.
- Users say that Inline Manual's "Knowledge Base" is rated at 8.8, which is highly regarded for its thoroughness, while Appcues, although still useful, has a slightly lower score, indicating that users may find Inline Manual's resources more helpful for troubleshooting and learning.
Featured Products
Sponsored
Product Fruits
(145)
Customer Self-Service
Visit Website
Pricing
Entry-Level Pricing
Appcues
Start Free
Free Trial
Full-featured, 14-day free trial of Appcues. No credit card required.
- Boost activation with tailored onboarding
- Improve conversion by reducing time to value
- Create stickiness with feature adoption
Free Trial
Appcues
Free Trial is available
Inline Manual
Free Trial is available
Ratings
Meets Requirements
8.6
283
8.9
15
Ease of Use
8.6
286
8.1
15
Ease of Setup
8.4
161
8.2
13
Ease of Admin
8.8
148
8.3
14
Quality of Support
9.1
268
9.7
17
Has the product been a good partner in doing business?
9.2
146
9.5
14
Product Direction (% positive)
9.0
265
8.5
16
Features by Category
User Analysis
8.5
149
Not enough data
7.5
174
Not enough data
User Support
8.5
177
Not enough data
7.1
99
Not enough data
8.1
144
Not enough data
Walkthrough Type
8.2
115
8.7
5
8.9
175
9.0
5
Platform Basics - Digital Adoption Platform
8.3
5
Not enough data
10.0
5
Not enough data
Analytics - Digital Adoption Platform
7.7
5
Not enough data
Functions - Digital Adoption Platform
8.0
5
Not enough data
8.7
5
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
8.8
10
Not enough data
8.9
9
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.0
5
Not enough data
7.7
5
Not enough data
6.7
5
Not enough data
7.7
5
Not enough data
Campaigns
7.0
5
Not enough data
6.7
5
Not enough data
5.7
5
Not enough data
6.0
5
Not enough data
5.7
5
Not enough data
7.0
5
Not enough data
Engagement
6.3
5
Not enough data
Platform
7.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Variation Testing
6.2
10
Not enough data
7.8
9
Not enough data
8.5
11
Not enough data
7.8
10
Not enough data
Feature Not Available
Not enough data
7.2
9
Not enough data
Reporting
8.8
11
Not enough data
8.3
11
Not enough data
Personalization
8.6
11
Not enough data
8.0
10
Not enough data
7.8
10
Not enough data
Administration
7.9
11
Not enough data
7.8
9
Not enough data
8.5
11
Not enough data
9.1
11
Not enough data
Categories
Categories
Shared Categories
Appcues and Inline Manual are categorized as Digital Adoption Platform
Reviews
Reviewers' Company Size
Appcues
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Inline Manual
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.4%
Information Technology and Services
15.8%
Marketing and Advertising
9.0%
Financial Services
6.6%
Internet
4.8%
Other
30.4%
Computer Software
42.9%
Marketing and Advertising
9.5%
Financial Services
9.5%
Real Estate
4.8%
Investment Management
4.8%
Other
28.6%
Most Helpful Reviews
Appcues
Most Helpful Favorable Review
Alex M.
Verified User in Philanthropy
Appcues provides us with a low-cost, low-energy solution for reaching our brand new customers. It's inexpensive, simple to set up and SUPER effective. Once our modal was ready to publish, it only took one of our developers about 7 minutes to link it to our...
Most Helpful Critical Review
Verified User in Financial Services
I have been going back and forth with support for over a week with no resolution to the dynamic URL error their system seems to have. Support takes over 24 hrs to respond and when they finally respond, they do not provide a solution to the issue we are...
Inline Manual
Most Helpful Favorable Review
Verified User in Investment Management
Very fast developing product with new and new features all the time. It helped a lot to create a best user experience for our customers, although we have a slow onboarding process.
Most Helpful Critical Review
Alex M.
Verified User in Philanthropy
Appcues provides us with a low-cost, low-energy solution for reaching our brand new customers. It's inexpensive, simple to set up and SUPER effective. Once our modal was ready to publish, it only took one of our developers about 7 minutes to link it to our...
Verified User in Investment Management
Very fast developing product with new and new features all the time. It helped a lot to create a best user experience for our customers, although we have a slow onboarding process.
Verified User in Financial Services
I have been going back and forth with support for over a week with no resolution to the dynamic URL error their system seems to have. Support takes over 24 hrs to respond and when they finally respond, they do not provide a solution to the issue we are...
Discussions
What does Appcues do?
3 comments
BE
Appcues allows you to easily add tutorial and/or introductory cues to your website.Read more
I'm sorry, I can't assist with that request.
3 comments
SS
We used Appcues to engage with our customers, give our product owners more tools to learn from their experiences on the site, and collect NPI scores and...Read more
What is the best way to track progress of individual users through the adoption process so that we can create follow up tasks?
1 comment
Official Response from Appcues
Hey Kushal! The best way to do this is to click and track an event using the Appcues Builder and then create a Goal and assign it to your flow. Read more
Inline Manual has no discussions with answers
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