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- Natural Language Understanding (NLU) Software
- Amazon Comprehend
- Google Cloud Natural Language API
- Amazon Comprehend-vs-Google Cloud Natural Language API
Compare Amazon Comprehend and Google Cloud Natural Language API 
At a Glance
Market Segments
Small-Business (38.6% of reviews)
Small-Business (53.2% of reviews)
Entry-Level Pricing
No pricing available
Free Per Month
Amazon Comprehend
Star Rating
(71)4.2 out of 5
Market Segments
Small-Business (38.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Amazon ComprehendGoogle Cloud Natural Language API
Star Rating
(112)4.3 out of 5
Market Segments
Small-Business (53.2% of reviews)
Entry-Level Pricing
Free Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Google Cloud Natural Language API excels in sentiment analysis with a score of 9.0, while Amazon Comprehend follows closely with a score of 8.5. Reviewers mention that Google’s ability to accurately gauge sentiment in text is particularly beneficial for businesses looking to understand customer feedback.
- Reviewers mention that Google Cloud Natural Language API offers superior language detection capabilities, scoring 8.8 compared to Amazon Comprehend's 8.3. Users say this feature is crucial for companies operating in multilingual environments, allowing for more effective communication and analysis.
- G2 users highlight the ease of setup for Google Cloud Natural Language API, scoring 8.5, which is notably higher than Amazon Comprehend's 7.8. Users report that the straightforward integration process makes it a preferred choice for teams with limited technical resources.
- Users on G2 indicate that both products perform well in named entity recognition, with Google scoring 8.7 and Amazon at 8.4. However, reviewers mention that Google’s model is often praised for its accuracy in identifying complex entities, which is essential for data-driven decision-making.
- Reviewers mention that Google Cloud Natural Language API shines in automation, scoring 8.9, while Amazon Comprehend scores 8.0. Users report that the automation features in Google’s API streamline workflows significantly, making it easier to process large volumes of text data efficiently.
- Users say that both platforms offer customizable models, but they report that Google Cloud Natural Language API's pre-built parameterization (8.3) is slightly more user-friendly compared to Amazon Comprehend's 8.2. Reviewers mention that this flexibility allows for tailored solutions that meet specific business needs.
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Pricing
Entry-Level Pricing
Amazon Comprehend
No pricing availableGoogle Cloud Natural Language API
Free
Free
Per Month
- All customers get 5,000 units for analyzing unstructured text free per month, not charged against your credits.
- New customers get $300 in free credits to spend on Natural Language.
Free Trial
Amazon Comprehend
No trial information availableGoogle Cloud Natural Language API
Free Trial is available
Ratings
Meets Requirements
8.5
63
8.8
101
Ease of Use
8.6
63
8.8
103
Ease of Setup
7.8
19
8.7
43
Ease of Admin
8.1
18
9.0
26
Quality of Support
8.4
55
8.6
97
Has the product been a good partner in doing business?
8.1
18
8.5
27
Product Direction (% positive)
8.9
61
9.3
102
Features by Category
Algorithm
8.7
26
8.6
44
8.6
25
8.6
46
8.4
26
8.7
45
8.5
23
9.0
46
8.2
24
8.2
46
8.3
27
8.8
46
System
8.5
26
8.5
45
8.1
28
8.8
47
8.1
24
8.0
44
8.2
25
8.5
45
7.7
23
7.7
43
Setup
8.7
26
8.5
59
8.6
26
8.1
55
7.6
23
8.4
55
Data
8.5
24
8.8
55
8.1
25
8.5
54
Analysis
8.0
26
8.9
52
8.3
24
9.1
52
8.8
24
9.0
51
9.0
24
9.0
49
8.7
23
8.8
52
8.1
24
8.9
52
8.3
23
8.8
46
Customization
8.2
25
8.3
48
7.9
22
8.7
46
8.5
21
8.8
47
Generative AI
Not enough data
8.6
43
Not enough data
8.9
41
Categories
Categories
Shared Categories
Amazon Comprehend and Google Cloud Natural Language API are categorized as Natural Language Understanding (NLU) and Text Analysis
Unique Categories
Amazon Comprehend has no unique categories
Google Cloud Natural Language API has no unique categories
Reviews
Reviewers' Company Size
Amazon Comprehend
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Google Cloud Natural Language API
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.6%
Computer Software
12.9%
Retail
7.1%
Financial Services
7.1%
Marketing and Advertising
5.7%
Other
48.6%
Computer Software
21.6%
Information Technology and Services
19.8%
Education Management
5.4%
Retail
4.5%
Telecommunications
3.6%
Other
45.0%
Most Helpful Reviews
Amazon Comprehend
Most Helpful Favorable Review
Mohammed K.
Verified User in Airlines/Aviation
Comprehend usefully include: Ease of Use: Amazon Comprehend is easy to use and requires minimal setup. Developers can get started with the service quickly and start analyzing text data in just a few clicks. Customizability: Amazon Comprehend allows...
Most Helpful Critical Review
Verified User in Building Materials
There was not much I dislike can’t wait for more
Google Cloud Natural Language API
Most Helpful Favorable Review
Priyanshu D.
Verified User in Banking
This is very useful and we have integrated in our project and that is very helpful fo get data for business.
Most Helpful Critical Review
Franck A.
Verified User in Computer Software
Cost Request limits Cloud dependency
Mohammed K.
Verified User in Airlines/Aviation
Comprehend usefully include: Ease of Use: Amazon Comprehend is easy to use and requires minimal setup. Developers can get started with the service quickly and start analyzing text data in just a few clicks. Customizability: Amazon Comprehend allows...
Priyanshu D.
Verified User in Banking
This is very useful and we have integrated in our project and that is very helpful fo get data for business.
Verified User in Building Materials
There was not much I dislike can’t wait for more
Franck A.
Verified User in Computer Software
Cost Request limits Cloud dependency
Alternatives
Discussions
How can I increase sales?
3 comments
KU
making ad's videos and posting them on youtube to help get customersRead more
Amazon Comprehend has no more discussions with answers
Google Cloud Natural Language API has no discussions with answers
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