Compare Aircall and Grasshopper 
- Users report that Grasshopper excels in basic communication features, particularly with phone calls, achieving a high score of 9.0, while Aircall scores slightly lower at 8.8. Reviewers mention that Grasshopper's simplicity makes it a preferred choice for small businesses focused on straightforward voice communication.
- Reviewers mention that Aircall shines in ease of use, scoring 9.1 compared to Grasshopper's 8.2. Users on G2 appreciate Aircall's intuitive interface and seamless setup process, which they find beneficial for quick onboarding and daily operations.
- G2 users highlight Aircall's advanced features, particularly in conference calls, where it scores 8.0, significantly higher than Grasshopper's 5.6. Users report that Aircall's robust conferencing capabilities enhance team collaboration, making it a better fit for businesses that rely on group communication.
- Users say that Grasshopper offers a more affordable entry-level price at $14.00, compared to Aircall's $30 per user/month. Reviewers mention that this pricing structure makes Grasshopper an attractive option for small businesses with tight budgets.
- Reviewers mention that Aircall provides superior support quality, scoring 8.4 against Grasshopper's 7.7. Users on G2 appreciate Aircall's responsive customer service, which they find crucial for resolving issues quickly and efficiently.
- Users report that Grasshopper's call recording feature is highly rated at 9.0, while Aircall also performs well at 9.0 but lacks some of the customization options that Grasshopper offers. Reviewers mention that the ability to easily access and manage recorded calls is a significant advantage for Grasshopper users.
- Unlimited users
- Unlimited inbound calls (toll-free excluded)
- Integrations and API
- 24/7 Support
- Business Texting
- Mobile + Desktop Apps
It's incredibly easy to use and can adjust to your needs whether you're looking for a big company platform or a small office interaction. One of the best parts of it is there's no need to have previous experience using other interfaces since Aircall's is...
Pretty much everything. The service has never really worked properly and is in my opinion still in Beta. Calls get dropped all the time, even when the WiFi signal is strong. I was promised that the iOS app would ring when I received calls, but despite...
The set up process and the entire interface is so simple and easy to use. Once you have your phone numbers synced you have complete control so any changes can easily be made. The changes take affect immediately so there is no lag time if something needs to...
No Security. All anyone needs to steal your account and phone number is your credit card information. They will not return the service or business phone number back to you without a court order.They send an email to inform you that your information and...
It's incredibly easy to use and can adjust to your needs whether you're looking for a big company platform or a small office interaction. One of the best parts of it is there's no need to have previous experience using other interfaces since Aircall's is...
The set up process and the entire interface is so simple and easy to use. Once you have your phone numbers synced you have complete control so any changes can easily be made. The changes take affect immediately so there is no lag time if something needs to...
Pretty much everything. The service has never really worked properly and is in my opinion still in Beta. Calls get dropped all the time, even when the WiFi signal is strong. I was promised that the iOS app would ring when I received calls, but despite...
No Security. All anyone needs to steal your account and phone number is your credit card information. They will not return the service or business phone number back to you without a court order.They send an email to inform you that your information and...
