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Compare AfterShip and ReturnGO 
At a Glance
Market Segments
Small-Business (86.7% of reviews)
Small-Business (81.6% of reviews)
Entry-Level Pricing
$11.00 100 Shipments Per Month
$23.00 Per Month
AfterShip
Star Rating
(303)4.6 out of 5
Market Segments
Small-Business (86.7% of reviews)
Entry-Level Pricing
$11.00 100 Shipments Per Month
Free Trial is available
Browse all 4 pricing plansReturnGO
Star Rating
(88)4.8 out of 5
Market Segments
Small-Business (81.6% of reviews)
Entry-Level Pricing
$23.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that AfterShip excels in its "Reporting & Analytics" feature, achieving a perfect score of 10.0, which allows businesses to gain deep insights into their shipping performance. In contrast, ReturnGO, while strong, does not match this level of detail in analytics.
- Reviewers mention that AfterShip's "Quality of Support" is rated at 9.2, which is commendable, but ReturnGO stands out with an impressive score of 9.9, indicating a more responsive and helpful support team according to user feedback.
- G2 users highlight that AfterShip offers superior "E-Commerce Integrations" with a score of 9.3, making it easier for small businesses to connect with various online platforms. ReturnGO, however, has a slightly higher score of 9.6, suggesting it may provide a more seamless integration experience.
- Users on G2 report that ReturnGO shines in "Exchange" transactions, scoring 9.5, which indicates a more user-friendly process for handling product exchanges compared to AfterShip's score of 9.0.
- Reviewers mention that AfterShip's "Label Printing" feature, rated at 8.7, is functional but lacks some advanced options that ReturnGO offers, which may be more appealing for businesses needing extensive label customization.
- Users say that AfterShip's "Claim Tracking" feature is robust, but ReturnGO's overall user experience in managing claims is rated higher, suggesting that users find it easier to navigate and utilize this feature effectively.
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Pricing
Entry-Level Pricing
AfterShip
Essentials
$11.00
100 Shipments Per Month
Key features and integrations
- Extensive eCommerce integrations
- Integration with 1200+ carriers
- Customizable tracking page
ReturnGO
Starter
$23.00
Per Month
20 returns included. $1.25 per extra return. Add-ons available.
- Full returns solution
- Variant exchange
- Return labels
Free Trial
AfterShip
Free Trial is available
ReturnGO
Free Trial is available
Ratings
Meets Requirements
9.1
202
9.2
81
Ease of Use
9.0
206
9.0
81
Ease of Setup
8.8
119
8.9
62
Ease of Admin
8.8
106
9.1
57
Quality of Support
9.2
193
9.8
80
Has the product been a good partner in doing business?
9.0
102
9.7
56
Product Direction (% positive)
9.4
210
9.9
82
Features by Category
Labels
8.6
48
7.0
5
8.1
52
8.7
5
8.4
47
Not enough data
Order management
9.3
91
Not enough data
9.4
83
Not enough data
9.5
65
Not enough data
9.3
78
Not enough data
Carrier and rate management
9.0
51
Not enough data
9.0
53
Not enough data
8.8
47
Feature Not Available
Inventory management
8.4
40
Feature Not Available
8.5
38
Feature Not Available
8.5
40
Feature Not Available
Reports
9.0
78
Not enough data
8.7
42
Feature Not Available
8.9
61
Feature Not Available
Integrations
9.1
34
9.5
76
9.2
19
8.8
56
8.9
19
8.2
56
8.9
19
9.0
53
Tracking
9.3
25
9.0
65
9.1
17
9.0
61
Transactions
8.8
20
9.4
69
8.9
20
9.4
70
9.2
22
9.6
72
9.2
19
9.5
68
Shipping Insurance
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.2
6
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Package Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
AfterShip and ReturnGO are categorized as Returns Management and Shipping
Unique Categories
AfterShip is categorized as Shipping Insurance, Package Tracking, E-Commerce Tools, and Personalization
ReturnGO has no unique categories
Reviews
Reviewers' Company Size
AfterShip
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ReturnGO
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
21.3%
Apparel & Fashion
19.3%
Consumer Goods
4.7%
Logistics and Supply Chain
4.3%
Health, Wellness and Fitness
3.7%
Other
46.7%
Apparel & Fashion
44.8%
Retail
28.7%
Sporting Goods
5.7%
Consumer Goods
3.4%
Textiles
2.3%
Other
14.9%
Most Helpful Reviews
AfterShip
Most Helpful Favorable Review
Lorraine F.
Verified User in Cosmetics
Upon setup someone was there to help me in the chat. That was very helpful for me.
Most Helpful Critical Review
Verified User in Consumer Goods
Help desk is sometimes useful, other times not. It largely depends on which help agent you get. When organising a call, background noise was so loud it was difficult to hear anything, plus they never turned up to our first call.
ReturnGO
Most Helpful Favorable Review
Tomas O.
Verified User in Apparel & Fashion
ReturnGo is able to draw order number from multiple shopify stores in one return platform. The personal guidance, customization and user interface is excellent. Junessa, Eyal, Jonathan and the wonderful Noa have been very patient and helpful.
Most Helpful Critical Review
Lorraine F.
Verified User in Cosmetics
Upon setup someone was there to help me in the chat. That was very helpful for me.
Tomas O.
Verified User in Apparel & Fashion
ReturnGo is able to draw order number from multiple shopify stores in one return platform. The personal guidance, customization and user interface is excellent. Junessa, Eyal, Jonathan and the wonderful Noa have been very patient and helpful.
Verified User in Consumer Goods
Help desk is sometimes useful, other times not. It largely depends on which help agent you get. When organising a call, background noise was so loud it was difficult to hear anything, plus they never turned up to our first call.
Alternatives
Discussions
How does AfterShip tracking work?
1 comment
SS
AfterShip gets tracking updates from the carriers and displays them on its dashboard to let the users track all shipments in one place. Additionally, it...Read more
What is AfterShip app?
1 comment
SS
AfterShip is a leading shipment tracking solution tailor-made for online retailers to track and trace their online orders right from inception to fulfillment...Read more
AfterShip is a package tracking platform that supports multiple couriers. It does not use a specific courier itself but allows users to track shipments from various couriers worldwide.
1 comment
SS
AfterShip supports over 1000 carriers, including the likes of UPS, USPS, FedEx, EMS, Aramex, and more, to ensure users don’t need to hop from one app to...Read more
ReturnGO has no discussions with answers
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