I liked the unique and easy-to-use platform. All the information is there. And it is possible to track all clients and at the MSP level it is a very good system. In addition to the local and cloud backup solution we use the advanced email solutions. The...
we are not quite happy with the product support.
NinjaOne helps our IT Department automate various operations. The integrated ecosystem, including the Ticket System and Remote Control, allows us to provide the best support experience. We particularly appreciate the automation, patch management, and...
NMS (Custom SNMP) relitavely under developed, customer support inefficient; tickets seem to get bounced back a lot
I liked the unique and easy-to-use platform. All the information is there. And it is possible to track all clients and at the MSP level it is a very good system. In addition to the local and cloud backup solution we use the advanced email solutions. The...
NinjaOne helps our IT Department automate various operations. The integrated ecosystem, including the Ticket System and Remote Control, allows us to provide the best support experience. We particularly appreciate the automation, patch management, and...
we are not quite happy with the product support.
NMS (Custom SNMP) relitavely under developed, customer support inefficient; tickets seem to get bounced back a lot