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- Tyler Enterprise Permitting & Licensing
- Accela-vs-Tyler Enterprise Permitting & Licensing
Compare Accela and Tyler Enterprise Permitting & Licensing 
At a Glance
Market Segments
Small-Business (41.7% of reviews)
Mid-Market (65.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Accela
Star Rating
(13)3.9 out of 5
Market Segments
Small-Business (41.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about AccelaTyler Enterprise Permitting & Licensing
Star Rating
(20)3.4 out of 5
Market Segments
Mid-Market (65.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Tyler Enterprise Permitting & LicensingSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Accela excels in ease of use with a score of 8.7, making it more user-friendly compared to Tyler Enterprise Permitting & Licensing, which has a lower score of 6.3. Reviewers mention that Accela's intuitive interface allows for quicker onboarding and less training time for staff.
- Reviewers mention that Accela's quality of support is rated at 8.1, significantly higher than Tyler's 6.5. Users on G2 appreciate Accela's responsive customer service and helpful resources, which they feel enhance their overall experience with the software.
- Users say that Accela's online forms feature is particularly robust, allowing for easy customization and submission tracking, while Tyler's online forms are noted to be less flexible, leading to frustrations in adapting them to specific needs.
- G2 users highlight that Accela's workflow management capabilities are superior, with automated reminders and two-way communication features that streamline processes. In contrast, Tyler's workflow management is seen as less efficient, with users reporting challenges in cross-department collaboration.
- Reviewers mention that Accela's reporting and analytics tools are more comprehensive, providing detailed dashboards and performance metrics that help in decision-making. Tyler's reporting features, while functional, are considered basic and lacking in depth according to user feedback.
- Users report that Accela's mobile app is highly rated for its functionality and ease of access, allowing users to manage tasks on the go. In comparison, Tyler's mobile capabilities are viewed as limited, with users expressing a desire for more features and better usability in their mobile experience.
Pricing
Entry-Level Pricing
Accela
No pricing availableTyler Enterprise Permitting & Licensing
No pricing availableFree Trial
Accela
No trial information availableTyler Enterprise Permitting & Licensing
No trial information availableRatings
Meets Requirements
7.8
10
6.9
14
Ease of Use
8.7
10
6.3
14
Ease of Setup
Not enough data
5.7
12
Ease of Admin
Not enough data
6.7
12
Quality of Support
8.1
9
6.5
16
Has the product been a good partner in doing business?
Not enough data
7.2
12
Product Direction (% positive)
7.7
10
8.4
15
Features by Category
Billing & Collections
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
General Ledger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interoperability
Not enough data
Not enough data
Not enough data
Not enough data
Request Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Request Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Surveying & Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Public Financial Management (PFM) SystemHide 19 FeaturesShow 19 Features
Not enough data
Not enough data
Accounting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Budgeting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Definition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Infrastructure Asset Management
Not enough data
Not enough data
System Management
Not enough data
8.0
5
Not enough data
7.3
5
Categories
Categories
Shared Categories
Accela and Tyler Enterprise Permitting & Licensing are categorized as Public Works
Unique Categories
Tyler Enterprise Permitting & Licensing has no unique categories
Reviews
Reviewers' Company Size
Accela
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tyler Enterprise Permitting & Licensing
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
33.3%
Environmental Services
16.7%
Retail
8.3%
Pharmaceuticals
8.3%
Leisure, Travel & Tourism
8.3%
Other
25.0%
Government Administration
60.0%
Environmental Services
15.0%
Accounting
10.0%
Information Technology and Services
5.0%
Construction
5.0%
Other
5.0%
Most Helpful Reviews
Accela
Most Helpful Favorable Review
Matheus S.
Verified User in Leisure, Travel & Tourism
Accelas have resolved errors making it easy to learn and use. While upgrades are scheduled by Accela, the cloud-based model provides convenience.
Most Helpful Critical Review
Verified User in Retail
Non instructional. No clear definition of the functions. Always a breakdown. Not user friendly at times.
Tyler Enterprise Permitting & Licensing
Most Helpful Favorable Review
Verified User in Construction
I really like the direction that the html and css projects are going
Most Helpful Critical Review
Dustin J.
Verified User in Accounting
It creates duplicate invoices and double payments, which is quite troubling. There is a lot of manually work to be done to fix these issues, in addition to the speed of the permit processing, which causes alot of concerns with the public. We went live in...
Matheus S.
Verified User in Leisure, Travel & Tourism
Accelas have resolved errors making it easy to learn and use. While upgrades are scheduled by Accela, the cloud-based model provides convenience.
Verified User in Construction
I really like the direction that the html and css projects are going
Verified User in Retail
Non instructional. No clear definition of the functions. Always a breakdown. Not user friendly at times.
Dustin J.
Verified User in Accounting
It creates duplicate invoices and double payments, which is quite troubling. There is a lot of manually work to be done to fix these issues, in addition to the speed of the permit processing, which causes alot of concerns with the public. We went live in...
Alternatives
Discussions
Accela has no discussions with answers
Tyler Enterprise Permitting & Licensing has no discussions with answers
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