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Best Voice Recognition Software for Small Business

Anindita Sengupta
AS
Researched and written by Anindita Sengupta

Products classified in the overall Voice Recognition category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Voice Recognition to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Voice Recognition category.

In addition to qualifying for inclusion in the Voice Recognition Software category, to qualify for inclusion in the Small Business Voice Recognition Software category, a product must have at least 10 reviews left by a reviewer from a small business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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10 Listings in Small Business Voice Recognition Available

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    G2 Score
Deepgram
(279)4.6 out of 5
Optimized for quick response
1st Easiest To Use in Voice Recognition software
View top Consulting Services for Deepgram
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Enterprise Voice AI platform designed for developers building voice-first products using speech-to-text, text-to-speech, or speech-to-speech APIs. Over 200,000 developers build with Deepgram's voice-n

    Users
    • Software Engineer
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 87% Small-Business
    • 11% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Deepgram is a Speech-To-Text product that provides transcription services with real-time capabilities and API integration.
    • Users like Deepgram's high transcription accuracy, its ability to handle different accents, and its easy integration with existing systems and workflows.
    • Users mentioned issues with Deepgram's logging and troubleshooting capabilities, occasional API failures, and challenges with speaker diarization in meetings with multiple participants.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Deepgram Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Speed
    42
    Accuracy
    26
    Ease of Use
    21
    Real-time Transcription
    21
    Transcription Accuracy
    19
    Cons
    Improvement Needed
    13
    Limited Language Support
    12
    Poor Documentation
    7
    Poor Transcription Accuracy
    6
    Pricing Issues
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Deepgram features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Ease of Admin
    Average: 8.6
    8.9
    Ease of Setup
    Average: 8.7
    8.9
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Deepgram
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, California
    Twitter
    @DeepgramAI
    9,515 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    173 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Enterprise Voice AI platform designed for developers building voice-first products using speech-to-text, text-to-speech, or speech-to-speech APIs. Over 200,000 developers build with Deepgram's voice-n

Users
  • Software Engineer
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 87% Small-Business
  • 11% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Deepgram is a Speech-To-Text product that provides transcription services with real-time capabilities and API integration.
  • Users like Deepgram's high transcription accuracy, its ability to handle different accents, and its easy integration with existing systems and workflows.
  • Users mentioned issues with Deepgram's logging and troubleshooting capabilities, occasional API failures, and challenges with speaker diarization in meetings with multiple participants.
Deepgram Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Speed
42
Accuracy
26
Ease of Use
21
Real-time Transcription
21
Transcription Accuracy
19
Cons
Improvement Needed
13
Limited Language Support
12
Poor Documentation
7
Poor Transcription Accuracy
6
Pricing Issues
6
Deepgram features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
8.9
Ease of Admin
Average: 8.6
8.9
Ease of Setup
Average: 8.7
8.9
Quality of Support
Average: 8.8
Seller Details
Seller
Deepgram
Company Website
Year Founded
2015
HQ Location
San Francisco, California
Twitter
@DeepgramAI
9,515 Twitter followers
LinkedIn® Page
www.linkedin.com
173 employees on LinkedIn®
Google Cloud Speech-to-Text
(259)4.6 out of 5
2nd Easiest To Use in Voice Recognition software
View top Consulting Services for Google Cloud Speech-to-Text
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Google Cloud’s Speech API processes more than 1 billion voice minutes per month with close to human levels of understanding for many commonly spoken languages. Powered by the best of Google's AI resea

    Users
    • Data Engineer
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 35% Mid-Market
    • 34% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Google Cloud Speech-to-Text Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    82
    Ease of Use
    75
    Transcription Accuracy
    70
    Speech to Text Conversion
    66
    Transcription
    49
    Cons
    Accent Recognition
    36
    Inaccuracy
    31
    Pricing Issues
    25
    Expensive
    24
    Accuracy Issues
    21
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Google Cloud Speech-to-Text features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Ease of Admin
    Average: 8.6
    9.0
    Ease of Setup
    Average: 8.7
    8.9
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Google
    Company Website
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    32,750,646 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    310,061 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Google Cloud’s Speech API processes more than 1 billion voice minutes per month with close to human levels of understanding for many commonly spoken languages. Powered by the best of Google's AI resea

Users
  • Data Engineer
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 35% Mid-Market
  • 34% Small-Business
Google Cloud Speech-to-Text Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
82
Ease of Use
75
Transcription Accuracy
70
Speech to Text Conversion
66
Transcription
49
Cons
Accent Recognition
36
Inaccuracy
31
Pricing Issues
25
Expensive
24
Accuracy Issues
21
Google Cloud Speech-to-Text features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.9
Ease of Admin
Average: 8.6
9.0
Ease of Setup
Average: 8.7
8.9
Quality of Support
Average: 8.8
Seller Details
Seller
Google
Company Website
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
32,750,646 Twitter followers
LinkedIn® Page
www.linkedin.com
310,061 employees on LinkedIn®

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AssemblyAI - Speech to Text API
(67)4.6 out of 5
4th Easiest To Use in Voice Recognition software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AssemblyAI is the leading Speech AI platform for product and development teams from early-stage startups to global enterprises are building with voice data powered by AssemblyAI. Companies like CallRa

    Users
    • CTO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 81% Small-Business
    • 15% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • AssemblyAI is a transcription service that provides accurate transcripts of audio and video content.
    • Reviewers frequently mention the high accuracy of transcriptions, the ease of use and implementation, the affordability, and the excellent customer support.
    • Reviewers mentioned issues with speaker diarization for more than 10 speakers, difficulties with formatting into paragraphs, and challenges with integration into complex database systems.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • AssemblyAI - Speech to Text API Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Transcription Accuracy
    12
    Accuracy
    10
    Documentation
    9
    Ease of Use
    9
    Easy Setup
    8
    Cons
    Pricing Issues
    5
    User Interface Issues
    3
    Improvement Needed
    2
    Integration Issues
    2
    Poor Customer Support
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AssemblyAI - Speech to Text API features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.4
    Ease of Admin
    Average: 8.6
    8.8
    Ease of Setup
    Average: 8.7
    8.9
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    AssemblyAI
    Company Website
    Year Founded
    2017
    HQ Location
    San Francisco, California
    Twitter
    @AssemblyAI
    44,246 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    112 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AssemblyAI is the leading Speech AI platform for product and development teams from early-stage startups to global enterprises are building with voice data powered by AssemblyAI. Companies like CallRa

Users
  • CTO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 81% Small-Business
  • 15% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • AssemblyAI is a transcription service that provides accurate transcripts of audio and video content.
  • Reviewers frequently mention the high accuracy of transcriptions, the ease of use and implementation, the affordability, and the excellent customer support.
  • Reviewers mentioned issues with speaker diarization for more than 10 speakers, difficulties with formatting into paragraphs, and challenges with integration into complex database systems.
AssemblyAI - Speech to Text API Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Transcription Accuracy
12
Accuracy
10
Documentation
9
Ease of Use
9
Easy Setup
8
Cons
Pricing Issues
5
User Interface Issues
3
Improvement Needed
2
Integration Issues
2
Poor Customer Support
2
AssemblyAI - Speech to Text API features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.4
Ease of Admin
Average: 8.6
8.8
Ease of Setup
Average: 8.7
8.9
Quality of Support
Average: 8.8
Seller Details
Seller
AssemblyAI
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@AssemblyAI
44,246 Twitter followers
LinkedIn® Page
www.linkedin.com
112 employees on LinkedIn®
Get a quote
Krisp
(611)4.7 out of 5
5th Easiest To Use in Voice Recognition software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2017, Krisp pioneered the world’s first AI-powered Voice Productivity software. Krisp’s Voice AI technology enhances digital voice communication through Noise Cancellation, Accent Conve

    Users
    • Software Engineer
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 59% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Krisp is a noise-cancelling and transcription software that aims to improve the quality of audio in calls and meetings by reducing background noise and providing transcriptions and summaries of meetings.
    • Reviewers frequently mention the effectiveness of Krisp's noise-cancellation feature, its ability to transcribe and summarize meetings, and its usefulness in various professional settings such as customer service and online tutoring.
    • Reviewers noted some issues with Krisp, including difficulties with initial installation, limitations in the 'Meetings' page filtering, inaccuracies in voice recognition and transcription, and unresponsive or unprofessional customer service.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Krisp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Noise Cancellation
    22
    Accuracy
    10
    Ease of Use
    9
    Transcription
    8
    Reliability
    7
    Cons
    Audio Issues
    7
    Poor Customer Support
    7
    High Subscription Cost
    5
    Noise Issues
    5
    Pricing Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Krisp features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    9.1
    Ease of Admin
    Average: 8.6
    8.9
    Ease of Setup
    Average: 8.7
    9.0
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Krisp Technologies, Inc.
    Company Website
    Year Founded
    2017
    HQ Location
    Berkeley, California
    Twitter
    @krispHQ
    6,041 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    288 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2017, Krisp pioneered the world’s first AI-powered Voice Productivity software. Krisp’s Voice AI technology enhances digital voice communication through Noise Cancellation, Accent Conve

Users
  • Software Engineer
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 59% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Krisp is a noise-cancelling and transcription software that aims to improve the quality of audio in calls and meetings by reducing background noise and providing transcriptions and summaries of meetings.
  • Reviewers frequently mention the effectiveness of Krisp's noise-cancellation feature, its ability to transcribe and summarize meetings, and its usefulness in various professional settings such as customer service and online tutoring.
  • Reviewers noted some issues with Krisp, including difficulties with initial installation, limitations in the 'Meetings' page filtering, inaccuracies in voice recognition and transcription, and unresponsive or unprofessional customer service.
Krisp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Noise Cancellation
22
Accuracy
10
Ease of Use
9
Transcription
8
Reliability
7
Cons
Audio Issues
7
Poor Customer Support
7
High Subscription Cost
5
Noise Issues
5
Pricing Issues
4
Krisp features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
9.1
Ease of Admin
Average: 8.6
8.9
Ease of Setup
Average: 8.7
9.0
Quality of Support
Average: 8.8
Seller Details
Seller
Krisp Technologies, Inc.
Company Website
Year Founded
2017
HQ Location
Berkeley, California
Twitter
@krispHQ
6,041 Twitter followers
LinkedIn® Page
www.linkedin.com
288 employees on LinkedIn®
Azure AI Speech
(53)3.8 out of 5
8th Easiest To Use in Voice Recognition software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Azure Custom Speech Service helps you to overcome speech recognition barriers such as speaking style, vocabulary and background noise.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 55% Small-Business
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Azure AI Speech Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    1
    Customer Support
    1
    Ease of Use
    1
    Integrations
    1
    Pricing
    1
    Cons
    Inaccuracy
    2
    Accent Recognition
    1
    Accuracy Issues
    1
    Misinterpretation
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Azure AI Speech features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.9
    7.8
    Ease of Admin
    Average: 8.6
    7.7
    Ease of Setup
    Average: 8.7
    7.7
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,002,464 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    237,523 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Azure Custom Speech Service helps you to overcome speech recognition barriers such as speaking style, vocabulary and background noise.

Users
No information available
Industries
No information available
Market Segment
  • 55% Small-Business
  • 23% Enterprise
Azure AI Speech Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
1
Customer Support
1
Ease of Use
1
Integrations
1
Pricing
1
Cons
Inaccuracy
2
Accent Recognition
1
Accuracy Issues
1
Misinterpretation
1
Azure AI Speech features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.9
7.8
Ease of Admin
Average: 8.6
7.7
Ease of Setup
Average: 8.7
7.7
Quality of Support
Average: 8.8
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,002,464 Twitter followers
LinkedIn® Page
www.linkedin.com
237,523 employees on LinkedIn®
Ownership
MSFT
Read Azure AI Speech Reviews
Notta
(210)4.4 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Notta is a sophisticated AI notetaker designed to assist users in converting voice conversations into actionable text efficiently. It's able to transcribe both live speeches and recorded audio/video f

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 70% Small-Business
    • 10% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Notta is a transcription tool that offers automatic translation for meetings and audio or video files, converts these files into shareable text in multiple languages, and includes features such as a meeting scheduler and a mindmap tool.
    • Reviewers appreciate Notta's ease of use, accurate transcription, and additional features such as the mindmap tool for brainstorming sessions, the ability to identify speakers, and the creation of summaries.
    • Users reported issues with Notta's free plan being limited to 3 minutes of transcription per conversation, occasional problems with recording stopping prematurely, and inaccuracies in translation and voice recognition, particularly for Mandarin.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Notta Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Transcription
    46
    Transcripts
    42
    Accuracy
    35
    Transcription Accuracy
    35
    Ease of Use
    33
    Cons
    Expensive
    10
    Pricing Issues
    10
    High Subscription Cost
    9
    Transcript Accuracy
    9
    Subscription Issues
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Notta features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Ease of Admin
    Average: 8.6
    8.8
    Ease of Setup
    Average: 8.7
    8.9
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Notta
    Company Website
    Year Founded
    2019
    HQ Location
    Tokyo, Japan
    Twitter
    @NottaOfficial
    810 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Notta is a sophisticated AI notetaker designed to assist users in converting voice conversations into actionable text efficiently. It's able to transcribe both live speeches and recorded audio/video f

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 70% Small-Business
  • 10% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Notta is a transcription tool that offers automatic translation for meetings and audio or video files, converts these files into shareable text in multiple languages, and includes features such as a meeting scheduler and a mindmap tool.
  • Reviewers appreciate Notta's ease of use, accurate transcription, and additional features such as the mindmap tool for brainstorming sessions, the ability to identify speakers, and the creation of summaries.
  • Users reported issues with Notta's free plan being limited to 3 minutes of transcription per conversation, occasional problems with recording stopping prematurely, and inaccuracies in translation and voice recognition, particularly for Mandarin.
Notta Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Transcription
46
Transcripts
42
Accuracy
35
Transcription Accuracy
35
Ease of Use
33
Cons
Expensive
10
Pricing Issues
10
High Subscription Cost
9
Transcript Accuracy
9
Subscription Issues
8
Notta features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
9.0
Ease of Admin
Average: 8.6
8.8
Ease of Setup
Average: 8.7
8.9
Quality of Support
Average: 8.8
Seller Details
Seller
Notta
Company Website
Year Founded
2019
HQ Location
Tokyo, Japan
Twitter
@NottaOfficial
810 Twitter followers
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
Speechmatics
(23)4.7 out of 5
Optimized for quick response
6th Easiest To Use in Voice Recognition software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Speechmatics: Best-in-Market Speech-to-Text & Voice AI for Enterprises Speechmatics delivers industry-leading Speech-to-Text and Voice AI solutions, designed for enterprises that demand best-in

    Users
    No information available
    Industries
    • Broadcast Media
    • Computer Software
    Market Segment
    • 48% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Speechmatics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    7
    Quality
    5
    Customer Support
    4
    Ease of Use
    4
    Real-time Transcription
    4
    Cons
    Expensive
    2
    Improvement Needed
    2
    Pricing Issues
    2
    Accent Recognition
    1
    Connectivity Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Speechmatics features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Ease of Admin
    Average: 8.6
    9.0
    Ease of Setup
    Average: 8.7
    9.1
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Speechmatics
    Company Website
    Year Founded
    2006
    HQ Location
    Cambridge, England‎
    Twitter
    @Speechmatics
    3,387 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    113 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Speechmatics: Best-in-Market Speech-to-Text & Voice AI for Enterprises Speechmatics delivers industry-leading Speech-to-Text and Voice AI solutions, designed for enterprises that demand best-in

Users
No information available
Industries
  • Broadcast Media
  • Computer Software
Market Segment
  • 48% Small-Business
  • 35% Mid-Market
Speechmatics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
7
Quality
5
Customer Support
4
Ease of Use
4
Real-time Transcription
4
Cons
Expensive
2
Improvement Needed
2
Pricing Issues
2
Accent Recognition
1
Connectivity Issues
1
Speechmatics features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
8.8
Ease of Admin
Average: 8.6
9.0
Ease of Setup
Average: 8.7
9.1
Quality of Support
Average: 8.8
Seller Details
Seller
Speechmatics
Company Website
Year Founded
2006
HQ Location
Cambridge, England‎
Twitter
@Speechmatics
3,387 Twitter followers
LinkedIn® Page
www.linkedin.com
113 employees on LinkedIn®
Otter.ai
(302)4.3 out of 5
7th Easiest To Use in Voice Recognition software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Otter.ai is the leading AI Meeting Assistant that helps sales, marketing, product, finance, operations design, customer success, customer support and cross functional teams automatically record, trans

    Users
    • CEO
    • Account Executive
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 72% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Otter.ai is a tool that provides real-time transcription of meetings and creates summaries and action items.
    • Users frequently mention the accuracy of the transcriptions, the ease of integration with platforms like Zoom and Slack, and the ability to export transcripts in multiple formats.
    • Reviewers noted issues with the accuracy of transcriptions depending on speaker accents, limitations in the free version, and difficulties with speaker identification and unwanted automatic features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Otter.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    98
    AI Summary
    78
    Accuracy
    69
    Helpful
    69
    Transcription
    67
    Cons
    Recording Issues
    39
    Meeting Management
    27
    Missing Features
    26
    Accuracy Issues
    25
    AI Inaccuracy
    24
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Otter.ai features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Ease of Admin
    Average: 8.6
    9.0
    Ease of Setup
    Average: 8.7
    8.4
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Otter.ai
    Company Website
    HQ Location
    Mountain View, California
    Twitter
    @otter_ai
    16,925 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    242 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Otter.ai is the leading AI Meeting Assistant that helps sales, marketing, product, finance, operations design, customer success, customer support and cross functional teams automatically record, trans

Users
  • CEO
  • Account Executive
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 72% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Otter.ai is a tool that provides real-time transcription of meetings and creates summaries and action items.
  • Users frequently mention the accuracy of the transcriptions, the ease of integration with platforms like Zoom and Slack, and the ability to export transcripts in multiple formats.
  • Reviewers noted issues with the accuracy of transcriptions depending on speaker accents, limitations in the free version, and difficulties with speaker identification and unwanted automatic features.
Otter.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
98
AI Summary
78
Accuracy
69
Helpful
69
Transcription
67
Cons
Recording Issues
39
Meeting Management
27
Missing Features
26
Accuracy Issues
25
AI Inaccuracy
24
Otter.ai features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.9
8.5
Ease of Admin
Average: 8.6
9.0
Ease of Setup
Average: 8.7
8.4
Quality of Support
Average: 8.8
Seller Details
Seller
Otter.ai
Company Website
HQ Location
Mountain View, California
Twitter
@otter_ai
16,925 Twitter followers
LinkedIn® Page
www.linkedin.com
242 employees on LinkedIn®
Get a quote
Speechlogger
(13)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Speech Logger is a web-based speech recognition and voice translation software that includes auto-punctuation, auto-save, timestamps, in-text editing capability, transcription of audio files, export o

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 85% Small-Business
    • 15% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Speechlogger Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Real-time Transcription
    5
    Accuracy
    3
    Free Services
    3
    Speech to Text Conversion
    3
    Cons
    Usage Difficulty
    2
    Voice Recognition Issues
    2
    Accent Recognition
    1
    Inaccuracy
    1
    Limited Language Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Speechlogger features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    8.3
    Ease of Setup
    Average: 8.7
    8.3
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Speechlogger
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Speech Logger is a web-based speech recognition and voice translation software that includes auto-punctuation, auto-save, timestamps, in-text editing capability, transcription of audio files, export o

Users
No information available
Industries
No information available
Market Segment
  • 85% Small-Business
  • 15% Mid-Market
Speechlogger Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Real-time Transcription
5
Accuracy
3
Free Services
3
Speech to Text Conversion
3
Cons
Usage Difficulty
2
Voice Recognition Issues
2
Accent Recognition
1
Inaccuracy
1
Limited Language Support
1
Speechlogger features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
8.3
Ease of Setup
Average: 8.7
8.3
Quality of Support
Average: 8.8
Seller Details
Seller
Speechlogger
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Read Speechlogger Reviews
Kaldi ASR
(21)4.1 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kaldi is an automatic speech recognition toolkit that supports linear transforms, MMI, boosted MMI and MCE discriminative training, feature-space discriminative training, and deep neural networks.

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 19% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kaldi ASR features and usability ratings that predict user satisfaction
    7.2
    Has the product been a good partner in doing business?
    Average: 8.9
    7.5
    Ease of Admin
    Average: 8.6
    7.5
    Ease of Setup
    Average: 8.7
    7.4
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Slashdot Media
    Year Founded
    1999
    HQ Location
    San Diego, US
    Twitter
    @sourceforge
    48,044 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kaldi is an automatic speech recognition toolkit that supports linear transforms, MMI, boosted MMI and MCE discriminative training, feature-space discriminative training, and deep neural networks.

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 19% Enterprise
Kaldi ASR features and usability ratings that predict user satisfaction
7.2
Has the product been a good partner in doing business?
Average: 8.9
7.5
Ease of Admin
Average: 8.6
7.5
Ease of Setup
Average: 8.7
7.4
Quality of Support
Average: 8.8
Seller Details
Seller
Slashdot Media
Year Founded
1999
HQ Location
San Diego, US
Twitter
@sourceforge
48,044 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Read Kaldi ASR Reviews
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