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The Top 20 Easiest To Use Survey Software

See the top Survey Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

Assembly

9.5

Overall Usability Score

9.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.6

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.2

9.5

Customer Segment Breakdown

Small Business

14%

Mid Market

68%

Enterprise

18%

Google Workspace

9.4

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.2

9.3

Customer Segment Breakdown

Small Business

46%

Mid Market

34%

Enterprise

20%

Matter

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.6

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

54%

Mid Market

41%

Enterprise

Leapsome

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.9

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.2

9.3

Customer Segment Breakdown

Small Business

15%

Mid Market

66%

Enterprise

20%

Experience.com

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.6

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.2

9.5

Customer Segment Breakdown

Small Business

27%

Mid Market

46%

Enterprise

27%

Jotform

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

73%

Mid Market

22%

Enterprise

Vevox

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.6

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

32%

Mid Market

27%

Enterprise

40%

Typeform

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

65%

Mid Market

28%

Enterprise

Resonate CX

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

34%

Mid Market

32%

Enterprise

34%

#10

Microsoft 365

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.8

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

34%

Mid Market

35%

Enterprise

31%

#11

SOCi

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.2

8.8

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

53%

Mid Market

30%

Enterprise

17%

#12

QuestionPro

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.8

Ease of Use

Average: 9.2

8.7

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

61%

Mid Market

22%

Enterprise

17%

#13

Centiment

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

10.0

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.2

9.7

Customer Segment Breakdown

Small Business

54%

Mid Market

31%

Enterprise

15%

#14

Constant Contact

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.8

Ease of Use

Average: 9.2

8.8

Meets Requirements

Average: 9.2

8.7

Customer Segment Breakdown

Small Business

71%

Mid Market

22%

Enterprise

#15

SurveyMonkey

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.8

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.2

8.9

Customer Segment Breakdown

Small Business

36%

Mid Market

34%

Enterprise

30%

#16

Zoho Survey

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

51%

Mid Market

32%

Enterprise

17%

#17

SurveySparrow

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.2

8.9

Customer Segment Breakdown

Small Business

69%

Mid Market

24%

Enterprise

#18

Smore

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.4

Ease of Use

Average: 9.2

10.0

Meets Requirements

Average: 9.2

10.0

Customer Segment Breakdown

Small Business

86%

Mid Market

Enterprise

#19

Mentimeter

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.1

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

38%

Mid Market

34%

Enterprise

28%

#20

Alchemer Survey

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.8

Ease of Use

Average: 9.2

8.7

Meets Requirements

Average: 9.2

8.8

Customer Segment Breakdown

Small Business

43%

Mid Market

33%

Enterprise

25%