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The Top 15 Social Network Platforms

Check out this list of the top Social Network Platforms products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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Facebook

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

34%

Computer Software

28%

Information Technology and Services

25%

Internet

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.8

8.9

Meets Requirements

Average: 8.6

8.8

Ease of Doing Business With

Average: 5.9

8.0

Ease of Setup

Average: 7.3

8.6

Quality of Support

Average: 8.1

7.4

Ease of Admin

Average: 5.8

8.1

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

40%

Retail

21%

Arts and Crafts

19%

Higher Education

19%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.8

9.2

Meets Requirements

Average: 8.6

9.3

Ease of Doing Business With

Average: 5.9

9.3

Ease of Setup

Average: 7.3

9.3

Quality of Support

Average: 8.1

8.8

Ease of Admin

Average: 5.8

9.0

X (Twitter)

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

37%

Marketing and Advertising

28%

Information Technology and Services

24%

Internet

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.8

9.1

Meets Requirements

Average: 8.6

8.7

Ease of Doing Business With

Average: 5.9

9.5

Ease of Setup

Average: 7.3

9.6

Quality of Support

Average: 8.1

8.6

Ease of Admin

Average: 5.8

9.3

Instagram for Business

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

62%

Retail

14%

Apparel & Fashion

14%

Entertainment

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.8

9.0

Meets Requirements

Average: 8.6

9.0

Ease of Doing Business With

Average: 5.9

8.9

Ease of Setup

Average: 7.3

9.6

Quality of Support

Average: 8.1

8.1

Ease of Admin

Average: 5.8

9.3

BuddyPress

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

38%

Computer Software

38%

Civic & Social Organization

13%

Computer & Network Security

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.8

9.7

Meets Requirements

Average: 8.6

9.7

Ease of Doing Business With

Average: 5.9

9.8

Ease of Setup

Average: 7.3

9.8

Quality of Support

Average: 8.1

9.7

Ease of Admin

Average: 5.8

9.8

LinkedIn Premium

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

39%

Information Technology and Services

32%

Marketing and Advertising

18%

Internet

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.8

9.3

Meets Requirements

Average: 8.6

8.8

Ease of Doing Business With

Average: 5.9

7.9

Ease of Setup

Average: 7.3

9.5

Quality of Support

Average: 8.1

8.5

Ease of Admin

Average: 5.8

7.9

Snapchat

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

36%

Information Technology and Services

26%

Entertainment

20%

Higher Education

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.8

9.5

Meets Requirements

Average: 8.6

9.2

Ease of Doing Business With

Average: 5.9

8.7

Ease of Setup

Average: 7.3

9.5

Quality of Support

Average: 8.1

9.1

Ease of Admin

Average: 5.8

8.5

Instapaper

Overall Satisfaction Score

Top Industries of Reviewers:

Computer & Network Security

50%

Information Technology and Services

25%

E-Learning

13%

Financial Services

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.8

9.5

Meets Requirements

Average: 8.6

9.1

Ease of Doing Business With

Average: 5.9

0.0

Ease of Setup

Average: 7.3

9.7

Quality of Support

Average: 8.1

9.7

Ease of Admin

Average: 5.8

0.0

GroupMe

Overall Satisfaction Score

Top Industries of Reviewers:

Higher Education

31%

Construction

23%

Health, Wellness and Fitness

23%

Hospital & Health Care

23%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.8

9.2

Meets Requirements

Average: 8.6

9.2

Ease of Doing Business With

Average: 5.9

0.0

Ease of Setup

Average: 7.3

9.3

Quality of Support

Average: 8.1

7.6

Ease of Admin

Average: 5.8

0.0

#10

Meetup Pro

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

36%

Health, Wellness and Fitness

29%

Financial Services

21%

Education Management

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.8

8.8

Meets Requirements

Average: 8.6

9.7

Ease of Doing Business With

Average: 5.9

9.0

Ease of Setup

Average: 7.3

9.9

Quality of Support

Average: 8.1

5.8

Ease of Admin

Average: 5.8

9.2

#11

SalesHookup

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

45%

Computer Software

27%

Staffing and Recruiting

18%

Health, Wellness and Fitness

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.8

8.9

Meets Requirements

Average: 8.6

8.5

Ease of Doing Business With

Average: 5.9

0.0

Ease of Setup

Average: 7.3

0.0

Quality of Support

Average: 8.1

9.0

Ease of Admin

Average: 5.8

0.0

#12

BuzzFeed

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

29%

Education Management

24%

Consumer Services

24%

Entertainment

24%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.8

8.4

Meets Requirements

Average: 8.6

8.3

Ease of Doing Business With

Average: 5.9

0.0

Ease of Setup

Average: 7.3

0.0

Quality of Support

Average: 8.1

8.3

Ease of Admin

Average: 5.8

0.0

#13

SlideShare

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

33%

Computer Software

33%

Higher Education

17%

Internet

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.8

8.1

Meets Requirements

Average: 8.6

7.3

Ease of Doing Business With

Average: 5.9

7.8

Ease of Setup

Average: 7.3

7.5

Quality of Support

Average: 8.1

7.8

Ease of Admin

Average: 5.8

8.3

#14

Reddit for business

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

45%

Computer Software

25%

Information Technology and Services

20%

Computer Games

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.8

6.6

Meets Requirements

Average: 8.6

6.8

Ease of Doing Business With

Average: 5.9

9.2

Ease of Setup

Average: 7.3

7.3

Quality of Support

Average: 8.1

6.5

Ease of Admin

Average: 5.8

8.3

#15

Thunderclap

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

40%

E-Learning

20%

Events Services

20%

Marketing and Advertising

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.8

7.4

Meets Requirements

Average: 8.6

7.1

Ease of Doing Business With

Average: 5.9

0.0

Ease of Setup

Average: 7.3

0.0

Quality of Support

Average: 8.1

7.4

Ease of Admin

Average: 5.8

0.0