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Best Enterprise Social Media Analytics Software

Yukta Rustagi
YR
Researched and written by Yukta Rustagi

Products classified in the overall Social Media Analytics category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Social Media Analytics to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Social Media Analytics category.

In addition to qualifying for inclusion in the Social Media Analytics Software category, to qualify for inclusion in the Enterprise Business Social Media Analytics Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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41 Listings in Enterprise Social Media Analytics Software Available

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Hootsuite
(6,227)4.2 out of 5
Optimized for quick response
12th Easiest To Use in Social Media Analytics software
View top Consulting Services for Hootsuite
Save to My Lists
DealsSpecial offer!
100% off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Too many brands suck at social. Yours doesn’t have to. It starts with the right tools. Thousands of brands rely on Hootsuite’s platform and solutions to launch brilliant social campaigns, deliver 5

    Users
    • Marketing Manager
    • Social Media Manager
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 59% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Hootsuite is a social media management platform that allows users to schedule posts, manage multiple accounts, and analyze performance metrics.
    • Reviewers like the ease of scheduling posts across multiple platforms, the robust analytics tools, and the ability to manage numerous profiles conveniently.
    • Users mentioned issues with the user interface feeling dated, certain analytics features being locked behind higher-tier plans, and occasional glitches and posting failures.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Hootsuite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Post Scheduling
    1,322
    Scheduling
    1,225
    Ease of Use
    1,205
    Scheduling Posts
    929
    Centralized Management
    905
    Cons
    Limited Features
    378
    Missing Features
    378
    Expensive
    369
    High Pricing
    344
    Linking Issues
    322
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Hootsuite features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    7.4
    Attribution
    Average: 7.8
    8.4
    Scalability
    Average: 8.6
    8.1
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Hootsuite
    Company Website
    Year Founded
    2008
    HQ Location
    Vancouver, BC
    Twitter
    @hootsuite
    6,975,609 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,713 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Too many brands suck at social. Yours doesn’t have to. It starts with the right tools. Thousands of brands rely on Hootsuite’s platform and solutions to launch brilliant social campaigns, deliver 5

Users
  • Marketing Manager
  • Social Media Manager
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 59% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Hootsuite is a social media management platform that allows users to schedule posts, manage multiple accounts, and analyze performance metrics.
  • Reviewers like the ease of scheduling posts across multiple platforms, the robust analytics tools, and the ability to manage numerous profiles conveniently.
  • Users mentioned issues with the user interface feeling dated, certain analytics features being locked behind higher-tier plans, and occasional glitches and posting failures.
Hootsuite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Post Scheduling
1,322
Scheduling
1,225
Ease of Use
1,205
Scheduling Posts
929
Centralized Management
905
Cons
Limited Features
378
Missing Features
378
Expensive
369
High Pricing
344
Linking Issues
322
Hootsuite features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
7.4
Attribution
Average: 7.8
8.4
Scalability
Average: 8.6
8.1
Report Customizability
Average: 8.1
Seller Details
Seller
Hootsuite
Company Website
Year Founded
2008
HQ Location
Vancouver, BC
Twitter
@hootsuite
6,975,609 Twitter followers
LinkedIn® Page
www.linkedin.com
1,713 employees on LinkedIn®
Sprout Social
(4,183)4.4 out of 5
11th Easiest To Use in Social Media Analytics software
Save to My Lists
Entry Level Price:Starting at $199.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprout Social is a comprehensive social media management solution designed to help businesses effectively engage with their audiences, streamline content publishing, and derive actionable insights fro

    Users
    • Social Media Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 45% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sprout Social is a social media management tool that integrates various platforms and offers features for scheduling posts, analyzing performance, and managing content.
    • Reviewers appreciate Sprout Social's intuitive design, robust scheduling tools, comprehensive analytics, and the ability to manage multiple accounts seamlessly, highlighting the platform's efficiency and user-friendly interface.
    • Users reported occasional technical issues, such as accounts disconnecting, inaccurate metrics, and limitations in certain features, as well as finding the platform's pricing structure challenging for small businesses and nonprofits.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sprout Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,025
    Post Scheduling
    630
    Scheduling
    596
    Analytics
    591
    Centralized Management
    547
    Cons
    Missing Features
    375
    Expensive
    249
    High Pricing
    212
    Linking Issues
    198
    Improvement Needed
    184
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sprout Social features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    7.3
    Attribution
    Average: 7.8
    8.5
    Scalability
    Average: 8.6
    8.1
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sprout Social
    Company Website
    Year Founded
    2010
    HQ Location
    Chicago, IL
    Twitter
    @SproutSocial
    117,007 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,666 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sprout Social is a comprehensive social media management solution designed to help businesses effectively engage with their audiences, streamline content publishing, and derive actionable insights fro

Users
  • Social Media Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 45% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sprout Social is a social media management tool that integrates various platforms and offers features for scheduling posts, analyzing performance, and managing content.
  • Reviewers appreciate Sprout Social's intuitive design, robust scheduling tools, comprehensive analytics, and the ability to manage multiple accounts seamlessly, highlighting the platform's efficiency and user-friendly interface.
  • Users reported occasional technical issues, such as accounts disconnecting, inaccurate metrics, and limitations in certain features, as well as finding the platform's pricing structure challenging for small businesses and nonprofits.
Sprout Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,025
Post Scheduling
630
Scheduling
596
Analytics
591
Centralized Management
547
Cons
Missing Features
375
Expensive
249
High Pricing
212
Linking Issues
198
Improvement Needed
184
Sprout Social features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
7.3
Attribution
Average: 7.8
8.5
Scalability
Average: 8.6
8.1
Report Customizability
Average: 8.1
Seller Details
Seller
Sprout Social
Company Website
Year Founded
2010
HQ Location
Chicago, IL
Twitter
@SproutSocial
117,007 Twitter followers
LinkedIn® Page
www.linkedin.com
1,666 employees on LinkedIn®

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SOCi
(2,938)4.5 out of 5
Optimized for quick response
17th Easiest To Use in Social Media Analytics software
View top Consulting Services for SOCi
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital w

    Users
    • Owner
    • Property Manager
    Industries
    • Real Estate
    • Marketing and Advertising
    Market Segment
    • 52% Small-Business
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SOCi is a marketing management platform designed to streamline multi-location marketing, scheduling social media posts, and managing online presence and reviews.
    • Reviewers appreciate the platform's user-friendly interface, efficient reputation management feature, and the ability to schedule posts across multiple platforms, which saves time and ensures consistent branding.
    • Users reported issues with the platform's training resources, occasional bugs or glitches that interrupt workflow, limitations in posting to certain platforms, and a lack of in-depth reporting module.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SOCi Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,128
    Post Scheduling
    705
    Scheduling Posts
    662
    Scheduling
    618
    Multi-platform
    579
    Cons
    Posting Issues
    285
    Missing Features
    274
    Limited Features
    209
    Improvement Needed
    198
    Learning Curve
    185
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SOCi features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.0
    Attribution
    Average: 7.8
    8.4
    Scalability
    Average: 8.6
    8.2
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SOCi
    Company Website
    Year Founded
    2012
    HQ Location
    San Diego, California
    LinkedIn® Page
    www.linkedin.com
    646 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital w

Users
  • Owner
  • Property Manager
Industries
  • Real Estate
  • Marketing and Advertising
Market Segment
  • 52% Small-Business
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SOCi is a marketing management platform designed to streamline multi-location marketing, scheduling social media posts, and managing online presence and reviews.
  • Reviewers appreciate the platform's user-friendly interface, efficient reputation management feature, and the ability to schedule posts across multiple platforms, which saves time and ensures consistent branding.
  • Users reported issues with the platform's training resources, occasional bugs or glitches that interrupt workflow, limitations in posting to certain platforms, and a lack of in-depth reporting module.
SOCi Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,128
Post Scheduling
705
Scheduling Posts
662
Scheduling
618
Multi-platform
579
Cons
Posting Issues
285
Missing Features
274
Limited Features
209
Improvement Needed
198
Learning Curve
185
SOCi features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.0
Attribution
Average: 7.8
8.4
Scalability
Average: 8.6
8.2
Report Customizability
Average: 8.1
Seller Details
Seller
SOCi
Company Website
Year Founded
2012
HQ Location
San Diego, California
LinkedIn® Page
www.linkedin.com
646 employees on LinkedIn®
Get a quote
Sprinklr Social
(1,043)4.0 out of 5
Optimized for quick response
46th Easiest To Use in Social Media Analytics software
Save to My Lists
Entry Level Price:$199.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with

    Users
    • Social Media Specialist
    • Social Media Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 51% Enterprise
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sprinklr Social is a comprehensive platform that allows users to manage social media presence across multiple platforms, providing tools for publishing, engagement, reporting, and social listening.
    • Reviewers frequently mention the platform's robust capabilities, customizable dashboards, and the ability to consolidate data and provide actionable insights, enhancing decision-making processes and efficiency in managing social media campaigns.
    • Users reported a steep learning curve due to the platform's numerous features and intricate functionalities, requiring a significant time investment to fully grasp, and some users found the interface to be overwhelming and less intuitive.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sprinklr Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    150
    Features
    96
    Analytics
    69
    Centralized Management
    68
    Helpful
    65
    Cons
    Missing Features
    61
    Learning Curve
    59
    Complexity
    50
    Improvement Needed
    46
    Not User-Friendly
    45
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sprinklr Social features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.0
    7.0
    Attribution
    Average: 7.8
    8.2
    Scalability
    Average: 8.6
    8.1
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sprinklr
    Company Website
    Year Founded
    2009
    HQ Location
    New York
    Twitter
    @Sprinklr
    38,562 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,476 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with

Users
  • Social Media Specialist
  • Social Media Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 51% Enterprise
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sprinklr Social is a comprehensive platform that allows users to manage social media presence across multiple platforms, providing tools for publishing, engagement, reporting, and social listening.
  • Reviewers frequently mention the platform's robust capabilities, customizable dashboards, and the ability to consolidate data and provide actionable insights, enhancing decision-making processes and efficiency in managing social media campaigns.
  • Users reported a steep learning curve due to the platform's numerous features and intricate functionalities, requiring a significant time investment to fully grasp, and some users found the interface to be overwhelming and less intuitive.
Sprinklr Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
150
Features
96
Analytics
69
Centralized Management
68
Helpful
65
Cons
Missing Features
61
Learning Curve
59
Complexity
50
Improvement Needed
46
Not User-Friendly
45
Sprinklr Social features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.0
7.0
Attribution
Average: 7.8
8.2
Scalability
Average: 8.6
8.1
Report Customizability
Average: 8.1
Seller Details
Seller
Sprinklr
Company Website
Year Founded
2009
HQ Location
New York
Twitter
@Sprinklr
38,562 Twitter followers
LinkedIn® Page
www.linkedin.com
4,476 employees on LinkedIn®
Reputation
(2,342)4.6 out of 5
Optimized for quick response
15th Easiest To Use in Social Media Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a busin

    Users
    • Community Manager
    • Property Manager
    Industries
    • Automotive
    • Real Estate
    Market Segment
    • 45% Mid-Market
    • 29% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Reputation.com is a platform that helps manage reviews, monitor ratings, and schedule social media posts.
    • Reviewers like the platform's user-friendly interface, its ability to consolidate reviews from multiple platforms, and the AI feature that assists in creating posts and responding to reviews.
    • Users experienced occasional slow performance on the back end, issues with photo clarity, and a lack of clarity in navigating certain features and understanding metrics.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Reputation Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    412
    Review Management
    301
    Helpful
    287
    Centralized Reviews
    244
    Reputation Management
    190
    Cons
    Review Management
    104
    Improvement Needed
    96
    Missing Features
    80
    Review Issues
    70
    Learning Curve
    55
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Reputation features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Attribution
    Average: 7.8
    8.7
    Scalability
    Average: 8.6
    8.7
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Reputation
    Company Website
    Year Founded
    2006
    HQ Location
    Redwood City, CA
    Twitter
    @Reputation_Com
    11,070 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    688 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a busin

Users
  • Community Manager
  • Property Manager
Industries
  • Automotive
  • Real Estate
Market Segment
  • 45% Mid-Market
  • 29% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Reputation.com is a platform that helps manage reviews, monitor ratings, and schedule social media posts.
  • Reviewers like the platform's user-friendly interface, its ability to consolidate reviews from multiple platforms, and the AI feature that assists in creating posts and responding to reviews.
  • Users experienced occasional slow performance on the back end, issues with photo clarity, and a lack of clarity in navigating certain features and understanding metrics.
Reputation Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
412
Review Management
301
Helpful
287
Centralized Reviews
244
Reputation Management
190
Cons
Review Management
104
Improvement Needed
96
Missing Features
80
Review Issues
70
Learning Curve
55
Reputation features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.4
Attribution
Average: 7.8
8.7
Scalability
Average: 8.6
8.7
Report Customizability
Average: 8.1
Seller Details
Seller
Reputation
Company Website
Year Founded
2006
HQ Location
Redwood City, CA
Twitter
@Reputation_Com
11,070 Twitter followers
LinkedIn® Page
www.linkedin.com
688 employees on LinkedIn®
Brandwatch Social Media Management
(888)4.1 out of 5
Optimized for quick response
32nd Easiest To Use in Social Media Analytics software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Brandwatch empowers over 5,000 of the worlds most admired companies to understand and engage with customers at the speed of social. Brandwatch Social Media Management, previously Falcon.io, is a leadi

    Users
    • Social Media Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Higher Education
    Market Segment
    • 41% Mid-Market
    • 32% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Brandwatch is a social media management tool that allows users to streamline their workflow, schedule reports, and analyze performance of posts and trending topics.
    • Users like the comprehensive nature of the search results, the ability to manage comments and DMs from customized accounts, and the quick and helpful customer support.
    • Users reported a learning curve with the terminology, occasional glitches, and an over-reliance on a single type of user which leads to paying for full access for users who only need part of the tool.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Brandwatch Social Media Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    45
    Social Media Management
    31
    Centralized Management
    30
    Helpful
    30
    Customer Support
    28
    Cons
    Improvement Needed
    21
    Missing Features
    16
    Learning Curve
    15
    Lack of Features
    9
    Limited Features
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Brandwatch Social Media Management features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    6.9
    Attribution
    Average: 7.8
    8.2
    Scalability
    Average: 8.6
    7.4
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Brandwatch
    Company Website
    Year Founded
    2007
    HQ Location
    Brighton, East Sussex
    Twitter
    @Brandwatch
    34,613 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,041 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Brandwatch empowers over 5,000 of the worlds most admired companies to understand and engage with customers at the speed of social. Brandwatch Social Media Management, previously Falcon.io, is a leadi

Users
  • Social Media Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Higher Education
Market Segment
  • 41% Mid-Market
  • 32% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Brandwatch is a social media management tool that allows users to streamline their workflow, schedule reports, and analyze performance of posts and trending topics.
  • Users like the comprehensive nature of the search results, the ability to manage comments and DMs from customized accounts, and the quick and helpful customer support.
  • Users reported a learning curve with the terminology, occasional glitches, and an over-reliance on a single type of user which leads to paying for full access for users who only need part of the tool.
Brandwatch Social Media Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
45
Social Media Management
31
Centralized Management
30
Helpful
30
Customer Support
28
Cons
Improvement Needed
21
Missing Features
16
Learning Curve
15
Lack of Features
9
Limited Features
9
Brandwatch Social Media Management features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
6.9
Attribution
Average: 7.8
8.2
Scalability
Average: 8.6
7.4
Report Customizability
Average: 8.1
Seller Details
Seller
Brandwatch
Company Website
Year Founded
2007
HQ Location
Brighton, East Sussex
Twitter
@Brandwatch
34,613 Twitter followers
LinkedIn® Page
www.linkedin.com
1,041 employees on LinkedIn®
Get a quote
Agorapulse
(959)4.5 out of 5
3rd Easiest To Use in Social Media Analytics software
View top Consulting Services for Agorapulse
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools. Agorapulse supports Facebook, Twitter, Instagra

    Users
    • Social Media Manager
    • Owner
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 70% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Agorapulse is a social media management tool that allows users to monitor, respond, and schedule posts across multiple platforms.
    • Users frequently mention the ease of use, the ability to schedule posts for multiple social media platforms in one space, and the excellent customer service as standout features of Agorapulse.
    • Reviewers experienced issues with the reporting feature, lack of customization options, and difficulties with the sign-in process, as well as limitations in the basic plans suitable for teams.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Agorapulse Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    32
    Post Scheduling
    30
    Social Media Management
    27
    Centralized Management
    21
    Multiple Accounts
    18
    Cons
    Social Media Limitations
    12
    Limited Features
    11
    Linking Issues
    10
    Scheduling Issues
    10
    High Pricing
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Agorapulse features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.0
    Attribution
    Average: 7.8
    8.9
    Scalability
    Average: 8.6
    8.1
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Agorapulse
    Year Founded
    2010
    HQ Location
    Paris
    Twitter
    @AgoraPulse
    13,211 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    212 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools. Agorapulse supports Facebook, Twitter, Instagra

Users
  • Social Media Manager
  • Owner
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 70% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Agorapulse is a social media management tool that allows users to monitor, respond, and schedule posts across multiple platforms.
  • Users frequently mention the ease of use, the ability to schedule posts for multiple social media platforms in one space, and the excellent customer service as standout features of Agorapulse.
  • Reviewers experienced issues with the reporting feature, lack of customization options, and difficulties with the sign-in process, as well as limitations in the basic plans suitable for teams.
Agorapulse Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
32
Post Scheduling
30
Social Media Management
27
Centralized Management
21
Multiple Accounts
18
Cons
Social Media Limitations
12
Limited Features
11
Linking Issues
10
Scheduling Issues
10
High Pricing
8
Agorapulse features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.0
Attribution
Average: 7.8
8.9
Scalability
Average: 8.6
8.1
Report Customizability
Average: 8.1
Seller Details
Seller
Agorapulse
Year Founded
2010
HQ Location
Paris
Twitter
@AgoraPulse
13,211 Twitter followers
LinkedIn® Page
www.linkedin.com
212 employees on LinkedIn®
Read Agorapulse Reviews
Sprinklr Insights
(104)4.3 out of 5
62nd Easiest To Use in Social Media Analytics software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprinklr Insights is an AI-powered consumer and brand intelligence platform for Enterprises that need to listen to and understand their customers, market and competitors to manage their reputation, dr

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 48% Enterprise
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sprinklr Insights Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    18
    Helpful
    17
    Social Listening
    16
    Trend Analysis
    13
    Sentiment Analysis
    12
    Cons
    Learning Curve
    14
    Improvement Needed
    7
    Steep Learning Curve
    6
    Data Inaccuracy
    5
    Data Limitations
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sprinklr Insights features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.0
    7.1
    Attribution
    Average: 7.8
    8.5
    Scalability
    Average: 8.6
    8.2
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sprinklr
    Year Founded
    2009
    HQ Location
    New York
    Twitter
    @Sprinklr
    38,562 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,476 employees on LinkedIn®
    Ownership
    NYSE: CXM
Product Description
How are these determined?Information
This description is provided by the seller.

Sprinklr Insights is an AI-powered consumer and brand intelligence platform for Enterprises that need to listen to and understand their customers, market and competitors to manage their reputation, dr

Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 48% Enterprise
  • 26% Mid-Market
Sprinklr Insights Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
18
Helpful
17
Social Listening
16
Trend Analysis
13
Sentiment Analysis
12
Cons
Learning Curve
14
Improvement Needed
7
Steep Learning Curve
6
Data Inaccuracy
5
Data Limitations
5
Sprinklr Insights features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.0
7.1
Attribution
Average: 7.8
8.5
Scalability
Average: 8.6
8.2
Report Customizability
Average: 8.1
Seller Details
Seller
Sprinklr
Year Founded
2009
HQ Location
New York
Twitter
@Sprinklr
38,562 Twitter followers
LinkedIn® Page
www.linkedin.com
4,476 employees on LinkedIn®
Ownership
NYSE: CXM
Read Sprinklr Insights Reviews
Meltwater
(2,295)4.0 out of 5
Optimized for quick response
39th Easiest To Use in Social Media Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Meltwater, a pioneer of media intelligence, gives PR, communications and marketing professionals the information advantage they need to stay ahead and a single, integrated solution to be efficient. As

    Users
    • Social Media Manager
    • Communications Manager
    Industries
    • Marketing and Advertising
    • Public Relations and Communications
    Market Segment
    • 42% Small-Business
    • 38% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Meltwater is a platform that offers media monitoring, social listening, and media outreach tools, along with features for scheduling social media posts, tracking media mentions, and analyzing online conversations.
    • Reviewers like the comprehensive insights provided by Meltwater, its ease of use, the variety of tools it offers, its ability to track mentions and schedule posts across multiple platforms, and the responsive customer support.
    • Users experienced challenges with the backend of the platform, limitations in building media lists, occasional errors with posting, slow loading times when handling large data, and difficulties in navigating the interface.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Meltwater Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    176
    Helpful
    163
    Features
    137
    Customer Support
    113
    Analytics
    93
    Cons
    Improvement Needed
    60
    Learning Curve
    56
    Complexity
    48
    Technical Issues
    48
    Search Functionality
    47
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Meltwater features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    7.1
    Attribution
    Average: 7.8
    7.9
    Scalability
    Average: 8.6
    7.7
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Meltwater
    Company Website
    Year Founded
    2001
    HQ Location
    San Francisco, CA
    Twitter
    @Meltwater
    25,133 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,558 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Meltwater, a pioneer of media intelligence, gives PR, communications and marketing professionals the information advantage they need to stay ahead and a single, integrated solution to be efficient. As

Users
  • Social Media Manager
  • Communications Manager
Industries
  • Marketing and Advertising
  • Public Relations and Communications
Market Segment
  • 42% Small-Business
  • 38% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Meltwater is a platform that offers media monitoring, social listening, and media outreach tools, along with features for scheduling social media posts, tracking media mentions, and analyzing online conversations.
  • Reviewers like the comprehensive insights provided by Meltwater, its ease of use, the variety of tools it offers, its ability to track mentions and schedule posts across multiple platforms, and the responsive customer support.
  • Users experienced challenges with the backend of the platform, limitations in building media lists, occasional errors with posting, slow loading times when handling large data, and difficulties in navigating the interface.
Meltwater Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
176
Helpful
163
Features
137
Customer Support
113
Analytics
93
Cons
Improvement Needed
60
Learning Curve
56
Complexity
48
Technical Issues
48
Search Functionality
47
Meltwater features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
7.1
Attribution
Average: 7.8
7.9
Scalability
Average: 8.6
7.7
Report Customizability
Average: 8.1
Seller Details
Seller
Meltwater
Company Website
Year Founded
2001
HQ Location
San Francisco, CA
Twitter
@Meltwater
25,133 Twitter followers
LinkedIn® Page
www.linkedin.com
2,558 employees on LinkedIn®
Statusbrew
(428)4.9 out of 5
4th Easiest To Use in Social Media Analytics software
Save to My Lists
Entry Level Price:$69.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Statusbrew is a Social Media Management platform that enables everyone to discover and engage with their audiences. Trusted by over thousands of users worldwide, Statusbrew bridges the gap between bus

    Users
    • Founder
    • Digital Marketing Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 67% Small-Business
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Statusbrew is a social media management platform that allows users to manage multiple social media accounts, schedule posts, and analyze performance metrics from a single dashboard.
    • Reviewers frequently mention the platform's user-friendly interface, robust analytics tools, and the ability to streamline workflows, improve team collaboration, and enhance audience engagement.
    • Users mentioned that the mobile app lacks some features present in the desktop version, the platform can be complex for new users to set up, and there is currently no support for managing TikTok ad comments.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Statusbrew Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Centralized Management
    119
    Time-saving
    114
    Scheduling
    113
    Team Collaboration
    109
    Post Scheduling
    93
    Cons
    Improvement Needed
    21
    Missing Features
    17
    Learning Curve
    16
    Limited Customization
    13
    Limited Features
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Statusbrew features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.7
    Attribution
    Average: 7.8
    9.7
    Scalability
    Average: 8.6
    9.6
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Statusbrew Inc.
    Year Founded
    2011
    HQ Location
    Wilmington, Delaware
    Twitter
    @statusbrew
    2,005,334 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    33 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Statusbrew is a Social Media Management platform that enables everyone to discover and engage with their audiences. Trusted by over thousands of users worldwide, Statusbrew bridges the gap between bus

Users
  • Founder
  • Digital Marketing Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 67% Small-Business
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Statusbrew is a social media management platform that allows users to manage multiple social media accounts, schedule posts, and analyze performance metrics from a single dashboard.
  • Reviewers frequently mention the platform's user-friendly interface, robust analytics tools, and the ability to streamline workflows, improve team collaboration, and enhance audience engagement.
  • Users mentioned that the mobile app lacks some features present in the desktop version, the platform can be complex for new users to set up, and there is currently no support for managing TikTok ad comments.
Statusbrew Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Centralized Management
119
Time-saving
114
Scheduling
113
Team Collaboration
109
Post Scheduling
93
Cons
Improvement Needed
21
Missing Features
17
Learning Curve
16
Limited Customization
13
Limited Features
13
Statusbrew features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.7
Attribution
Average: 7.8
9.7
Scalability
Average: 8.6
9.6
Report Customizability
Average: 8.1
Seller Details
Seller
Statusbrew Inc.
Year Founded
2011
HQ Location
Wilmington, Delaware
Twitter
@statusbrew
2,005,334 Twitter followers
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®
Read Statusbrew Reviews
Oktopost
(141)4.4 out of 5
42nd Easiest To Use in Social Media Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Oktopost's social media management, social listening, and employee advocacy solutions enable B2B organizations to amplify their brand on social media and measure the real impact of this channel on the

    Users
    • Social Media Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 52% Mid-Market
    • 24% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Oktopost Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Centralized Management
    1
    Customer Service
    1
    Customer Support
    1
    Easy Interface
    1
    Cons
    Contact Management
    1
    Content Management Issues
    1
    Improvement Needed
    1
    Missing Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Oktopost features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    7.4
    Attribution
    Average: 7.8
    8.6
    Scalability
    Average: 8.6
    7.6
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Oktopost
    Year Founded
    2013
    HQ Location
    Ramat Gan, Israel
    Twitter
    @Oktopost
    4,130 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    109 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Oktopost's social media management, social listening, and employee advocacy solutions enable B2B organizations to amplify their brand on social media and measure the real impact of this channel on the

Users
  • Social Media Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 52% Mid-Market
  • 24% Small-Business
Oktopost Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Centralized Management
1
Customer Service
1
Customer Support
1
Easy Interface
1
Cons
Contact Management
1
Content Management Issues
1
Improvement Needed
1
Missing Features
1
Oktopost features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
7.4
Attribution
Average: 7.8
8.6
Scalability
Average: 8.6
7.6
Report Customizability
Average: 8.1
Seller Details
Seller
Oktopost
Year Founded
2013
HQ Location
Ramat Gan, Israel
Twitter
@Oktopost
4,130 Twitter followers
LinkedIn® Page
www.linkedin.com
109 employees on LinkedIn®
Read Oktopost Reviews
Brandwatch Consumer Intelligence
(635)4.4 out of 5
35th Easiest To Use in Social Media Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Brandwatch empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Its Consumer Intelligence solution offers AI-enriched data from ove

    Users
    • Analyst
    • Account Manager
    Industries
    • Marketing and Advertising
    • Public Relations and Communications
    Market Segment
    • 36% Enterprise
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Brandwatch Consumer Intelligence Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    41
    Helpful
    23
    Insights
    19
    Analytics
    18
    Features
    18
    Cons
    Data Limitations
    10
    Platform Limitations
    10
    Improvement Needed
    9
    Inaccurate Sentiment Analysis
    9
    Learning Curve
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Brandwatch Consumer Intelligence features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    6.9
    Attribution
    Average: 7.8
    8.3
    Scalability
    Average: 8.6
    8.0
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Brandwatch
    Company Website
    Year Founded
    2007
    HQ Location
    Brighton, East Sussex
    Twitter
    @Brandwatch
    34,613 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,041 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Brandwatch empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Its Consumer Intelligence solution offers AI-enriched data from ove

Users
  • Analyst
  • Account Manager
Industries
  • Marketing and Advertising
  • Public Relations and Communications
Market Segment
  • 36% Enterprise
  • 33% Mid-Market
Brandwatch Consumer Intelligence Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
41
Helpful
23
Insights
19
Analytics
18
Features
18
Cons
Data Limitations
10
Platform Limitations
10
Improvement Needed
9
Inaccurate Sentiment Analysis
9
Learning Curve
9
Brandwatch Consumer Intelligence features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
6.9
Attribution
Average: 7.8
8.3
Scalability
Average: 8.6
8.0
Report Customizability
Average: 8.1
Seller Details
Seller
Brandwatch
Company Website
Year Founded
2007
HQ Location
Brighton, East Sussex
Twitter
@Brandwatch
34,613 Twitter followers
LinkedIn® Page
www.linkedin.com
1,041 employees on LinkedIn®
Get a quote
Chatmeter
(348)4.5 out of 5
Optimized for quick response
37th Easiest To Use in Social Media Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chatmeter is the brand intelligence company reimagining customer connections and reputation management through AI-powered deep listening. We make it easy for multi-location brands to drive real-time i

    Users
    • Marketing Manager
    • Director of Marketing
    Industries
    • Real Estate
    • Restaurants
    Market Segment
    • 42% Mid-Market
    • 32% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Chatmeter is a platform designed to monitor reviews, track customer sentiment, and improve local SEO from a single dashboard.
    • Reviewers like the exceptional customer support, user-friendly interface, and the valuable insights provided by the platform to improve their digital profiles and online presence.
    • Users reported issues such as slow load speed, limited functionality with AI for review responses, inability to use AI responses for social media comments, and lack of certain reporting features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Chatmeter Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    21
    Helpful
    14
    Customer Service
    13
    Review Management
    13
    Ease of Use
    12
    Cons
    Limited Content
    5
    Social Media Integration
    5
    Limited Features
    4
    Inadequate Support
    3
    Poor Customer Support
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Chatmeter features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Attribution
    Average: 7.8
    8.7
    Scalability
    Average: 8.6
    8.4
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Chatmeter
    Company Website
    Year Founded
    2009
    HQ Location
    San Diego, CA
    Twitter
    @chatmeter
    1,116 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    122 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chatmeter is the brand intelligence company reimagining customer connections and reputation management through AI-powered deep listening. We make it easy for multi-location brands to drive real-time i

Users
  • Marketing Manager
  • Director of Marketing
Industries
  • Real Estate
  • Restaurants
Market Segment
  • 42% Mid-Market
  • 32% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Chatmeter is a platform designed to monitor reviews, track customer sentiment, and improve local SEO from a single dashboard.
  • Reviewers like the exceptional customer support, user-friendly interface, and the valuable insights provided by the platform to improve their digital profiles and online presence.
  • Users reported issues such as slow load speed, limited functionality with AI for review responses, inability to use AI responses for social media comments, and lack of certain reporting features.
Chatmeter Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
21
Helpful
14
Customer Service
13
Review Management
13
Ease of Use
12
Cons
Limited Content
5
Social Media Integration
5
Limited Features
4
Inadequate Support
3
Poor Customer Support
3
Chatmeter features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
8.3
Attribution
Average: 7.8
8.7
Scalability
Average: 8.6
8.4
Report Customizability
Average: 8.1
Seller Details
Seller
Chatmeter
Company Website
Year Founded
2009
HQ Location
San Diego, CA
Twitter
@chatmeter
1,116 Twitter followers
LinkedIn® Page
www.linkedin.com
122 employees on LinkedIn®
Get a quote
Zoho Social
(2,736)4.6 out of 5
5th Easiest To Use in Social Media Analytics software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho Social is an all-in-one social media management software designed for businesses of all sizes and agencies. It enables you to schedule and publish social media posts, manage conversations—includi

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 87% Small-Business
    • 10% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho Social is a tool for planning, reporting, and community management, allowing users to manage multiple social media accounts from one dashboard and schedule posts in advance.
    • Users frequently mention the simplicity and powerful scheduling tools of Zoho Social, its intuitive interface, comprehensive scheduling features, and the ability to monitor multiple social media platforms in one place.
    • Users mentioned limitations such as the 10-image limit in carousels, inconsistent numbers across platforms, missing Facebook views for Instagram videos, and occasional issues with third-party platform integrations.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zoho Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    139
    Social Media Management
    91
    Post Scheduling
    90
    Centralized Management
    83
    Social Media Integration
    71
    Cons
    Missing Features
    40
    Social Media Limitations
    35
    Lack of Features
    29
    Expensive
    24
    Limited Features
    23
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho Social features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Attribution
    Average: 7.8
    8.8
    Scalability
    Average: 8.6
    8.5
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    103,834 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26,328 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho Social is an all-in-one social media management software designed for businesses of all sizes and agencies. It enables you to schedule and publish social media posts, manage conversations—includi

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 87% Small-Business
  • 10% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho Social is a tool for planning, reporting, and community management, allowing users to manage multiple social media accounts from one dashboard and schedule posts in advance.
  • Users frequently mention the simplicity and powerful scheduling tools of Zoho Social, its intuitive interface, comprehensive scheduling features, and the ability to monitor multiple social media platforms in one place.
  • Users mentioned limitations such as the 10-image limit in carousels, inconsistent numbers across platforms, missing Facebook views for Instagram videos, and occasional issues with third-party platform integrations.
Zoho Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
139
Social Media Management
91
Post Scheduling
90
Centralized Management
83
Social Media Integration
71
Cons
Missing Features
40
Social Media Limitations
35
Lack of Features
29
Expensive
24
Limited Features
23
Zoho Social features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.5
Attribution
Average: 7.8
8.8
Scalability
Average: 8.6
8.5
Report Customizability
Average: 8.1
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
103,834 Twitter followers
LinkedIn® Page
www.linkedin.com
26,328 employees on LinkedIn®
Phone
+1 (888) 900-9646
Read Zoho Social Reviews
Qualtrics Customer Experience
(736)4.3 out of 5
Optimized for quick response
74th Easiest To Use in Social Media Analytics software
View top Consulting Services for Qualtrics Customer Experience
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Qualtrics XM for Customer Experience is the customer experience product used by the world's most iconic brands to immediately surface customer friction and guide frontline teams in the moment to bette

    Users
    • Community Manager
    • Business Data Analyst
    Industries
    • Information Technology and Services
    • Higher Education
    Market Segment
    • 52% Enterprise
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Qualtrics Customer Experience Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Helpful
    10
    Analytics
    8
    Customer Support
    7
    Dashboard Usability
    6
    Cons
    Improvement Needed
    6
    Limited Customization
    4
    Expensive
    3
    Inaccurate Data Analysis
    3
    Integration Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Qualtrics Customer Experience features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    5.8
    Attribution
    Average: 7.8
    8.3
    Scalability
    Average: 8.6
    8.2
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Qualtrics
    Company Website
    Year Founded
    2002
    HQ Location
    Provo, UT
    Twitter
    @Qualtrics
    42,463 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,575 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Qualtrics XM for Customer Experience is the customer experience product used by the world's most iconic brands to immediately surface customer friction and guide frontline teams in the moment to bette

Users
  • Community Manager
  • Business Data Analyst
Industries
  • Information Technology and Services
  • Higher Education
Market Segment
  • 52% Enterprise
  • 36% Mid-Market
Qualtrics Customer Experience Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Helpful
10
Analytics
8
Customer Support
7
Dashboard Usability
6
Cons
Improvement Needed
6
Limited Customization
4
Expensive
3
Inaccurate Data Analysis
3
Integration Issues
3
Qualtrics Customer Experience features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
5.8
Attribution
Average: 7.8
8.3
Scalability
Average: 8.6
8.2
Report Customizability
Average: 8.1
Seller Details
Seller
Qualtrics
Company Website
Year Founded
2002
HQ Location
Provo, UT
Twitter
@Qualtrics
42,463 Twitter followers
LinkedIn® Page
www.linkedin.com
5,575 employees on LinkedIn®
Get a quote
Dash Social
(338)4.7 out of 5
13th Easiest To Use in Social Media Analytics software
Save to My Lists
Entry Level Price:$499.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dash Social is a social media management platform that equips brands with intelligence and speed to stay ahead of the curve. Through its sophisticated cross-channel insights and workflow tools, Dash S

    Users
    • Social Media Manager
    • Social Media Coordinator
    Industries
    • Apparel & Fashion
    • Cosmetics
    Market Segment
    • 41% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Dash Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    35
    Analytics
    22
    Customer Support
    19
    Features
    18
    Data Insights
    15
    Cons
    Missing Features
    12
    Feature Limitations
    8
    AI Limitations
    6
    Improvement Needed
    6
    Access Limitations
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dash Social features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    6.5
    Attribution
    Average: 7.8
    8.5
    Scalability
    Average: 8.6
    8.5
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dash Social
    Company Website
    Year Founded
    2013
    HQ Location
    Halifax, NS
    Twitter
    @DashSocialHQ
    1,884 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    282 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dash Social is a social media management platform that equips brands with intelligence and speed to stay ahead of the curve. Through its sophisticated cross-channel insights and workflow tools, Dash S

Users
  • Social Media Manager
  • Social Media Coordinator
Industries
  • Apparel & Fashion
  • Cosmetics
Market Segment
  • 41% Small-Business
  • 38% Mid-Market
Dash Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
35
Analytics
22
Customer Support
19
Features
18
Data Insights
15
Cons
Missing Features
12
Feature Limitations
8
AI Limitations
6
Improvement Needed
6
Access Limitations
5
Dash Social features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
6.5
Attribution
Average: 7.8
8.5
Scalability
Average: 8.6
8.5
Report Customizability
Average: 8.1
Seller Details
Seller
Dash Social
Company Website
Year Founded
2013
HQ Location
Halifax, NS
Twitter
@DashSocialHQ
1,884 Twitter followers
LinkedIn® Page
www.linkedin.com
282 employees on LinkedIn®
YouScan
(237)4.8 out of 5
Optimized for quick response
7th Easiest To Use in Social Media Analytics software
Save to My Lists
Entry Level Price:$299.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    YouScan is a next-generation, AI-powered social listening platform designed to help users gain deep insights into customer behavior and sentiment. This innovative solution caters specifically to marke

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Public Relations and Communications
    Market Segment
    • 47% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • YouScan Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    81
    Ease of Use
    75
    Customer Support
    72
    User Interface
    45
    Intuitive
    43
    Cons
    Learning Curve
    15
    Slow Performance
    12
    Missing Features
    11
    Data Inaccuracy
    10
    Difficult Learning
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • YouScan features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Attribution
    Average: 7.8
    9.2
    Scalability
    Average: 8.6
    8.9
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    YouScan
    Company Website
    Year Founded
    2010
    HQ Location
    Kyiv, Kyiv City
    Twitter
    @YouScan_io
    434 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    73 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

YouScan is a next-generation, AI-powered social listening platform designed to help users gain deep insights into customer behavior and sentiment. This innovative solution caters specifically to marke

Users
No information available
Industries
  • Marketing and Advertising
  • Public Relations and Communications
Market Segment
  • 47% Small-Business
  • 36% Mid-Market
YouScan Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
81
Ease of Use
75
Customer Support
72
User Interface
45
Intuitive
43
Cons
Learning Curve
15
Slow Performance
12
Missing Features
11
Data Inaccuracy
10
Difficult Learning
10
YouScan features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.4
Attribution
Average: 7.8
9.2
Scalability
Average: 8.6
8.9
Report Customizability
Average: 8.1
Seller Details
Seller
YouScan
Company Website
Year Founded
2010
HQ Location
Kyiv, Kyiv City
Twitter
@YouScan_io
434 Twitter followers
LinkedIn® Page
www.linkedin.com
73 employees on LinkedIn®
Semrush
(2,666)4.5 out of 5
14th Easiest To Use in Social Media Analytics software
View top Consulting Services for Semrush
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media, and competitive research campa

    Users
    • Marketing Manager
    • Digital Marketing Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 66% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Semrush is a comprehensive digital marketing toolkit that offers features for SEO, content marketing, and competitive analysis.
    • Reviewers appreciate the robust suite of tools, including keyword research, site audits, and competitor analysis, which provide clear, actionable insights for optimizing digital strategies.
    • Reviewers noted that the user interface can be complex and cluttered, making navigation unintuitive at times, and the pricing can be steep for smaller businesses or teams on a tight budget.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Semrush Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    542
    Ease of Use
    505
    Keyword Research
    464
    Helpful
    426
    SEO Optimization
    390
    Cons
    Expensive
    323
    High Pricing
    254
    High Costs
    232
    Pricing Issues
    186
    Learning Curve
    184
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Semrush features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Attribution
    Average: 7.8
    8.7
    Scalability
    Average: 8.6
    8.4
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Semrush
    Company Website
    Year Founded
    2008
    HQ Location
    Boston, MA
    Twitter
    @semrush
    295,808 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,155 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media, and competitive research campa

Users
  • Marketing Manager
  • Digital Marketing Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 66% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Semrush is a comprehensive digital marketing toolkit that offers features for SEO, content marketing, and competitive analysis.
  • Reviewers appreciate the robust suite of tools, including keyword research, site audits, and competitor analysis, which provide clear, actionable insights for optimizing digital strategies.
  • Reviewers noted that the user interface can be complex and cluttered, making navigation unintuitive at times, and the pricing can be steep for smaller businesses or teams on a tight budget.
Semrush Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
542
Ease of Use
505
Keyword Research
464
Helpful
426
SEO Optimization
390
Cons
Expensive
323
High Pricing
254
High Costs
232
Pricing Issues
186
Learning Curve
184
Semrush features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.4
Attribution
Average: 7.8
8.7
Scalability
Average: 8.6
8.4
Report Customizability
Average: 8.1
Seller Details
Seller
Semrush
Company Website
Year Founded
2008
HQ Location
Boston, MA
Twitter
@semrush
295,808 Twitter followers
LinkedIn® Page
www.linkedin.com
2,155 employees on LinkedIn®
Talkwalker by Hootsuite
(133)4.3 out of 5
58th Easiest To Use in Social Media Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Talkwalker is the market-leading consumer intelligence company. We bring in data from 30+ social networks, 150 million websites, and 100 data partners for a truly unified view of consumers. Our platf

    Users
    No information available
    Industries
    • Public Relations and Communications
    • Marketing and Advertising
    Market Segment
    • 38% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Talkwalker by Hootsuite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customization
    1
    Ease of Use
    1
    Easy Creation
    1
    Efficiency
    1
    Filtering Options
    1
    Cons
    Expensive
    1
    Limited Credits
    1
    Limited Social Listening
    1
    Mentions Management
    1
    Search Functionality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Talkwalker by Hootsuite features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    7.4
    Attribution
    Average: 7.8
    8.6
    Scalability
    Average: 8.6
    8.2
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Hootsuite
    Year Founded
    2008
    HQ Location
    Vancouver, BC
    Twitter
    @hootsuite
    6,975,609 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,713 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Talkwalker is the market-leading consumer intelligence company. We bring in data from 30+ social networks, 150 million websites, and 100 data partners for a truly unified view of consumers. Our platf

Users
No information available
Industries
  • Public Relations and Communications
  • Marketing and Advertising
Market Segment
  • 38% Small-Business
  • 34% Mid-Market
Talkwalker by Hootsuite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customization
1
Ease of Use
1
Easy Creation
1
Efficiency
1
Filtering Options
1
Cons
Expensive
1
Limited Credits
1
Limited Social Listening
1
Mentions Management
1
Search Functionality
1
Talkwalker by Hootsuite features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
7.4
Attribution
Average: 7.8
8.6
Scalability
Average: 8.6
8.2
Report Customizability
Average: 8.1
Seller Details
Seller
Hootsuite
Year Founded
2008
HQ Location
Vancouver, BC
Twitter
@hootsuite
6,975,609 Twitter followers
LinkedIn® Page
www.linkedin.com
1,713 employees on LinkedIn®
Read Talkwalker by Hootsuite Reviews
Twitter Analytics
(225)4.1 out of 5
65th Easiest To Use in Social Media Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Measure and boost your impact on Twitter.

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Higher Education
    Market Segment
    • 63% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Twitter Analytics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Analytics
    4
    Social Listening
    3
    Ease of Use
    2
    Helpful
    1
    Speed
    1
    Cons
    Insufficient Insights
    1
    Limited Analytics
    1
    Limited Audience Reach
    1
    Linking Issues
    1
    Word Limit
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Twitter Analytics features and usability ratings that predict user satisfaction
    7.7
    Has the product been a good partner in doing business?
    Average: 9.0
    7.2
    Attribution
    Average: 7.8
    7.5
    Scalability
    Average: 8.6
    6.5
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Twitter
    Year Founded
    2006
    HQ Location
    San Francisco, CA
    LinkedIn® Page
    www.linkedin.com
    1,238 employees on LinkedIn®
    Ownership
    NYSE: TWTR
    Total Revenue (USD mm)
    $3,716
Product Description
How are these determined?Information
This description is provided by the seller.

Measure and boost your impact on Twitter.

Users
No information available
Industries
  • Marketing and Advertising
  • Higher Education
Market Segment
  • 63% Small-Business
  • 26% Mid-Market
Twitter Analytics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Analytics
4
Social Listening
3
Ease of Use
2
Helpful
1
Speed
1
Cons
Insufficient Insights
1
Limited Analytics
1
Limited Audience Reach
1
Linking Issues
1
Word Limit
1
Twitter Analytics features and usability ratings that predict user satisfaction
7.7
Has the product been a good partner in doing business?
Average: 9.0
7.2
Attribution
Average: 7.8
7.5
Scalability
Average: 8.6
6.5
Report Customizability
Average: 8.1
Seller Details
Seller
Twitter
Year Founded
2006
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
1,238 employees on LinkedIn®
Ownership
NYSE: TWTR
Total Revenue (USD mm)
$3,716
Read Twitter Analytics Reviews
Brand24
(298)4.6 out of 5
24th Easiest To Use in Social Media Analytics software
View top Consulting Services for Brand24
Save to My Lists
Entry Level Price:$199.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Brand24 Brand24 is one of the most advanced social media monitoring tools with AI-powered reports and insights. Thousands of companies of all sizes use Brand24 to identify and analyze online conversat

    Users
    • Marketing Manager
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 66% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Brand24 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    38
    Helpful
    27
    Social Listening
    26
    Mentions Tracking
    24
    Customer Support
    23
    Cons
    Improvement Needed
    9
    Expensive
    8
    Missing Features
    8
    Mentions Management
    7
    Insufficient Information
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Brand24 features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Attribution
    Average: 7.8
    9.0
    Scalability
    Average: 8.6
    8.4
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Brand24
    Company Website
    Year Founded
    2010
    HQ Location
    Wrocław, Poland
    Twitter
    @brand24
    23,795 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    97 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Brand24 Brand24 is one of the most advanced social media monitoring tools with AI-powered reports and insights. Thousands of companies of all sizes use Brand24 to identify and analyze online conversat

Users
  • Marketing Manager
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 66% Small-Business
  • 27% Mid-Market
Brand24 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
38
Helpful
27
Social Listening
26
Mentions Tracking
24
Customer Support
23
Cons
Improvement Needed
9
Expensive
8
Missing Features
8
Mentions Management
7
Insufficient Information
6
Brand24 features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
8.4
Attribution
Average: 7.8
9.0
Scalability
Average: 8.6
8.4
Report Customizability
Average: 8.1
Seller Details
Seller
Brand24
Company Website
Year Founded
2010
HQ Location
Wrocław, Poland
Twitter
@brand24
23,795 Twitter followers
LinkedIn® Page
www.linkedin.com
97 employees on LinkedIn®
Vista Social
(968)4.8 out of 5
1st Easiest To Use in Social Media Analytics software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vista Social is a modern all-in-one social media platform. Expertly crafted social media management tools to help you exceed your goals. Features include publishing and scheduling, reports and analyti

    Users
    • Social Media Manager
    • Founder
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 76% Small-Business
    • 22% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Vista Social is a management platform designed to organize and manage postings across various apps, providing a centralized location for all media and profiles.
    • Reviewers frequently mention the platform's user-friendly interface, efficient scheduling capabilities, and comprehensive analytics, which streamline workflows and enhance social media strategies.
    • Reviewers noted some limitations with Vista Social, such as the inability to upload high-resolution images beyond a certain limit, occasional slow image upload times, and the need for more advanced features for larger teams.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Vista Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    482
    Social Media Management
    391
    Features
    279
    Post Scheduling
    248
    AI Assistant
    244
    Cons
    Learning Curve
    66
    Social Media Limitations
    64
    Missing Features
    62
    AI Limitations
    57
    Linking Issues
    57
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Vista Social features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Attribution
    Average: 7.8
    9.6
    Scalability
    Average: 8.6
    9.4
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Vista Social LLC
    Company Website
    Year Founded
    2022
    HQ Location
    New York, US
    Twitter
    @vistasocialapp
    2,738 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Vista Social is a modern all-in-one social media platform. Expertly crafted social media management tools to help you exceed your goals. Features include publishing and scheduling, reports and analyti

Users
  • Social Media Manager
  • Founder
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 76% Small-Business
  • 22% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Vista Social is a management platform designed to organize and manage postings across various apps, providing a centralized location for all media and profiles.
  • Reviewers frequently mention the platform's user-friendly interface, efficient scheduling capabilities, and comprehensive analytics, which streamline workflows and enhance social media strategies.
  • Reviewers noted some limitations with Vista Social, such as the inability to upload high-resolution images beyond a certain limit, occasional slow image upload times, and the need for more advanced features for larger teams.
Vista Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
482
Social Media Management
391
Features
279
Post Scheduling
248
AI Assistant
244
Cons
Learning Curve
66
Social Media Limitations
64
Missing Features
62
AI Limitations
57
Linking Issues
57
Vista Social features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.2
Attribution
Average: 7.8
9.6
Scalability
Average: 8.6
9.4
Report Customizability
Average: 8.1
Seller Details
Seller
Vista Social LLC
Company Website
Year Founded
2022
HQ Location
New York, US
Twitter
@vistasocialapp
2,738 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
Emplifi Social Marketing Cloud
(236)4.3 out of 5
41st Easiest To Use in Social Media Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Emplifi’s Social Marketing Cloud allows brands to relate, communicate, build and adapt to the dynamic world of social media. Intuitive, all In One, friendly platform Teams quickly onboard and start w

    Users
    • Community Manager
    Industries
    • Marketing and Advertising
    • Food & Beverages
    Market Segment
    • 42% Mid-Market
    • 30% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Emplifi Social Marketing Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Analytics
    20
    Social Media Management
    19
    Customer Support
    11
    Features
    11
    Cons
    Missing Features
    11
    Improvement Needed
    8
    Feature Limitations
    7
    Learning Curve
    7
    Technical Issues
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Emplifi Social Marketing Cloud features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    7.6
    Attribution
    Average: 7.8
    8.1
    Scalability
    Average: 8.6
    8.2
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Emplifi
    HQ Location
    Columbus , US
    LinkedIn® Page
    www.linkedin.com
    613 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Emplifi’s Social Marketing Cloud allows brands to relate, communicate, build and adapt to the dynamic world of social media. Intuitive, all In One, friendly platform Teams quickly onboard and start w

Users
  • Community Manager
Industries
  • Marketing and Advertising
  • Food & Beverages
Market Segment
  • 42% Mid-Market
  • 30% Small-Business
Emplifi Social Marketing Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Analytics
20
Social Media Management
19
Customer Support
11
Features
11
Cons
Missing Features
11
Improvement Needed
8
Feature Limitations
7
Learning Curve
7
Technical Issues
7
Emplifi Social Marketing Cloud features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
7.6
Attribution
Average: 7.8
8.1
Scalability
Average: 8.6
8.2
Report Customizability
Average: 8.1
Seller Details
Seller
Emplifi
HQ Location
Columbus , US
LinkedIn® Page
www.linkedin.com
613 employees on LinkedIn®
Read Emplifi Social Marketing Cloud Reviews
Audiense
(246)4.5 out of 5
Optimized for quick response
49th Easiest To Use in Social Media Analytics software
Save to My Lists
Entry Level Price:from $948 billed annually
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At Audiense we are creating a one-stop shop for all your audience research needs powered by social data. We are here to empower your audience and marketing strategies. Traditional market research is

    Users
    • CEO
    Industries
    • Marketing and Advertising
    • Market Research
    Market Segment
    • 50% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Audiense Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Audience Analysis
    8
    Detailed Information
    7
    Helpful
    7
    Insights
    6
    Analytics
    5
    Cons
    Data Limitations
    2
    Improvement Needed
    2
    Learning Curve
    2
    Steep Learning Curve
    2
    Audience Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Audiense features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Attribution
    Average: 7.8
    8.7
    Scalability
    Average: 8.6
    7.9
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Audiense
    Company Website
    Year Founded
    2011
    HQ Location
    London, England
    Twitter
    @AudienseCO
    175,033 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    76 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At Audiense we are creating a one-stop shop for all your audience research needs powered by social data. We are here to empower your audience and marketing strategies. Traditional market research is

Users
  • CEO
Industries
  • Marketing and Advertising
  • Market Research
Market Segment
  • 50% Small-Business
  • 33% Mid-Market
Audiense Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Audience Analysis
8
Detailed Information
7
Helpful
7
Insights
6
Analytics
5
Cons
Data Limitations
2
Improvement Needed
2
Learning Curve
2
Steep Learning Curve
2
Audience Management
1
Audiense features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
8.4
Attribution
Average: 7.8
8.7
Scalability
Average: 8.6
7.9
Report Customizability
Average: 8.1
Seller Details
Seller
Audiense
Company Website
Year Founded
2011
HQ Location
London, England
Twitter
@AudienseCO
175,033 Twitter followers
LinkedIn® Page
www.linkedin.com
76 employees on LinkedIn®
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Socialinsider
(128)4.6 out of 5
26th Easiest To Use in Social Media Analytics software
Save to My Lists
Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Level up your social media strategy with competitors' insights data, benchmarks, social media campaigns performance reports, and analytics. Complete your reporting with competitive insights, benchmar

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 72% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Socialinsider Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    7
    Ease of Use
    6
    Analytics
    4
    Helpful
    3
    Affordable
    2
    Cons
    Expensive
    2
    Insufficient Insights
    2
    Missing Features
    2
    Learning Curve
    1
    Limited Analytics
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Socialinsider features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.0
    Attribution
    Average: 7.8
    9.2
    Scalability
    Average: 8.6
    8.7
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Socialinsider
    Year Founded
    2017
    HQ Location
    Bucharest, Romania
    Twitter
    @socialinsiderio
    1,631 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Level up your social media strategy with competitors' insights data, benchmarks, social media campaigns performance reports, and analytics. Complete your reporting with competitive insights, benchmar

Users
No information available
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 72% Small-Business
  • 19% Mid-Market
Socialinsider Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
7
Ease of Use
6
Analytics
4
Helpful
3
Affordable
2
Cons
Expensive
2
Insufficient Insights
2
Missing Features
2
Learning Curve
1
Limited Analytics
1
Socialinsider features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
8.0
Attribution
Average: 7.8
9.2
Scalability
Average: 8.6
8.7
Report Customizability
Average: 8.1
Seller Details
Seller
Socialinsider
Year Founded
2017
HQ Location
Bucharest, Romania
Twitter
@socialinsiderio
1,631 Twitter followers
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
Read Socialinsider Reviews
Synthesio
(151)4.3 out of 5
60th Easiest To Use in Social Media Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ipsos Synthesio is a pioneer in social listening and global leader in AI-enabled consumer intelligence. We help brands turn consumer-generated data into strategic, actionable insights by combining a b

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 43% Enterprise
    • 27% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Synthesio features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Attribution
    Average: 7.8
    9.0
    Scalability
    Average: 8.6
    8.4
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Ipsos Synthesio
    Year Founded
    2006
    HQ Location
    New York, NY
    Twitter
    @Synthesio
    8,530 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    87 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ipsos Synthesio is a pioneer in social listening and global leader in AI-enabled consumer intelligence. We help brands turn consumer-generated data into strategic, actionable insights by combining a b

Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 43% Enterprise
  • 27% Small-Business
Synthesio features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
8.8
Attribution
Average: 7.8
9.0
Scalability
Average: 8.6
8.4
Report Customizability
Average: 8.1
Seller Details
Seller
Ipsos Synthesio
Year Founded
2006
HQ Location
New York, NY
Twitter
@Synthesio
8,530 Twitter followers
LinkedIn® Page
www.linkedin.com
87 employees on LinkedIn®
Read Synthesio Reviews
Eclincher
(440)4.6 out of 5
29th Easiest To Use in Social Media Analytics software
Save to My Lists
Entry Level Price:$65.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Eclincher is a comprehensive AI-powered Digital Marketing Platform designed to simplify digital marketing and social media management for businesses, agencies, and brands. It combines multiple essenti

    Users
    • Community Manager
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 78% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Eclincher Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Service
    8
    Customer Support
    8
    Social Media Management
    8
    Ease of Use
    7
    Analytics
    5
    Cons
    Feature Issues
    2
    Inadequate Support
    2
    Posting Issues
    2
    Publishing Issues
    2
    Access Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Eclincher features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Attribution
    Average: 7.8
    9.4
    Scalability
    Average: 8.6
    8.8
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Eclincher
    Year Founded
    2012
    HQ Location
    Palo Alto, CA
    Twitter
    @eClincher
    11,097 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    47 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Eclincher is a comprehensive AI-powered Digital Marketing Platform designed to simplify digital marketing and social media management for businesses, agencies, and brands. It combines multiple essenti

Users
  • Community Manager
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 78% Small-Business
  • 16% Mid-Market
Eclincher Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Service
8
Customer Support
8
Social Media Management
8
Ease of Use
7
Analytics
5
Cons
Feature Issues
2
Inadequate Support
2
Posting Issues
2
Publishing Issues
2
Access Issues
1
Eclincher features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
8.8
Attribution
Average: 7.8
9.4
Scalability
Average: 8.6
8.8
Report Customizability
Average: 8.1
Seller Details
Seller
Eclincher
Year Founded
2012
HQ Location
Palo Alto, CA
Twitter
@eClincher
11,097 Twitter followers
LinkedIn® Page
www.linkedin.com
47 employees on LinkedIn®
Read Eclincher Reviews
Quid
(305)4.3 out of 5
67th Easiest To Use in Social Media Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Quid stands at the forefront of AI-driven consumer and market intelligence. Our Generative AI provides organizations with an unparalleled, holistic insight into customer context. Beyond just capturing

    Users
    • Social Media Manager
    • Strategist
    Industries
    • Marketing and Advertising
    • Market Research
    Market Segment
    • 46% Mid-Market
    • 31% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Quid Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Analytics
    6
    Insights
    4
    User Interface
    4
    Competitor Analysis
    3
    Features
    3
    Cons
    Expensive
    4
    Learning Curve
    2
    Pricing Issues
    2
    Budget Constraints
    1
    Cost
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Quid features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    6.9
    Attribution
    Average: 7.8
    7.8
    Scalability
    Average: 8.6
    8.4
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Quid
    Year Founded
    2004
    HQ Location
    Santa Clara, CA
    LinkedIn® Page
    www.linkedin.com
    275 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Quid stands at the forefront of AI-driven consumer and market intelligence. Our Generative AI provides organizations with an unparalleled, holistic insight into customer context. Beyond just capturing

Users
  • Social Media Manager
  • Strategist
Industries
  • Marketing and Advertising
  • Market Research
Market Segment
  • 46% Mid-Market
  • 31% Enterprise
Quid Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Analytics
6
Insights
4
User Interface
4
Competitor Analysis
3
Features
3
Cons
Expensive
4
Learning Curve
2
Pricing Issues
2
Budget Constraints
1
Cost
1
Quid features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
6.9
Attribution
Average: 7.8
7.8
Scalability
Average: 8.6
8.4
Report Customizability
Average: 8.1
Seller Details
Seller
Quid
Year Founded
2004
HQ Location
Santa Clara, CA
LinkedIn® Page
www.linkedin.com
275 employees on LinkedIn®
Read Quid Reviews
Bazaarvoice
(801)4.2 out of 5
75th Easiest To Use in Social Media Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Ac

    Users
    • Marketing Manager
    • Digital Marketing Manager
    Industries
    • Consumer Goods
    • Retail
    Market Segment
    • 40% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Bazaarvoice Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    60
    Review Management
    58
    Helpful
    49
    Reviews
    45
    Customer Support
    42
    Cons
    Poor Customer Support
    38
    Expensive
    29
    Inadequate Support
    27
    Not User-Friendly
    26
    Poor Response System
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Bazaarvoice features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.1
    Attribution
    Average: 7.8
    8.0
    Scalability
    Average: 8.6
    7.4
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Bazaarvoice
    Company Website
    Year Founded
    2005
    HQ Location
    Austin, Texas
    Twitter
    @Bazaarvoice
    19,424 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,760 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Ac

Users
  • Marketing Manager
  • Digital Marketing Manager
Industries
  • Consumer Goods
  • Retail
Market Segment
  • 40% Mid-Market
  • 38% Small-Business
Bazaarvoice Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
60
Review Management
58
Helpful
49
Reviews
45
Customer Support
42
Cons
Poor Customer Support
38
Expensive
29
Inadequate Support
27
Not User-Friendly
26
Poor Response System
25
Bazaarvoice features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 9.0
8.1
Attribution
Average: 7.8
8.0
Scalability
Average: 8.6
7.4
Report Customizability
Average: 8.1
Seller Details
Seller
Bazaarvoice
Company Website
Year Founded
2005
HQ Location
Austin, Texas
Twitter
@Bazaarvoice
19,424 Twitter followers
LinkedIn® Page
www.linkedin.com
1,760 employees on LinkedIn®
Read Bazaarvoice Reviews
NUVI
(134)4.2 out of 5
71st Easiest To Use in Social Media Analytics software
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nuvi is a social analytics and customer experience management platform built on a proprietary language engine which listens with industry-leading accuracy. Nuvi helps you listen, plan, publish, engage

    Users
    • Social Media Manager
    Industries
    • Marketing and Advertising
    • Public Relations and Communications
    Market Segment
    • 57% Small-Business
    • 34% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NUVI features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    6.4
    Attribution
    Average: 7.8
    8.0
    Scalability
    Average: 8.6
    8.1
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Reputation
    Year Founded
    2006
    HQ Location
    Redwood City, CA
    Twitter
    @Reputation_Com
    11,070 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    688 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nuvi is a social analytics and customer experience management platform built on a proprietary language engine which listens with industry-leading accuracy. Nuvi helps you listen, plan, publish, engage

Users
  • Social Media Manager
Industries
  • Marketing and Advertising
  • Public Relations and Communications
Market Segment
  • 57% Small-Business
  • 34% Mid-Market
NUVI features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
6.4
Attribution
Average: 7.8
8.0
Scalability
Average: 8.6
8.1
Report Customizability
Average: 8.1
Seller Details
Seller
Reputation
Year Founded
2006
HQ Location
Redwood City, CA
Twitter
@Reputation_Com
11,070 Twitter followers
LinkedIn® Page
www.linkedin.com
688 employees on LinkedIn®
Read NUVI Reviews
Facelift Data Studio
(68)4.7 out of 5
47th Easiest To Use in Social Media Analytics software
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Entry Level Price:Custom plans start at ...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Advanced social media analytics, simplified! Facelift Data Studio is a social media analytics tool to track, benchmark and compare your social media channels. With the help of quintly decisions can

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 41% Small-Business
    • 38% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Facelift Data Studio features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    7.1
    Attribution
    Average: 7.8
    8.8
    Scalability
    Average: 8.6
    8.3
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Facelift
    Year Founded
    2011
    HQ Location
    Hamburg, Germany
    Twitter
    @facelift
    35 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    174 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Advanced social media analytics, simplified! Facelift Data Studio is a social media analytics tool to track, benchmark and compare your social media channels. With the help of quintly decisions can

Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 41% Small-Business
  • 38% Mid-Market
Facelift Data Studio features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
7.1
Attribution
Average: 7.8
8.8
Scalability
Average: 8.6
8.3
Report Customizability
Average: 8.1
Seller Details
Seller
Facelift
Year Founded
2011
HQ Location
Hamburg, Germany
Twitter
@facelift
35 Twitter followers
LinkedIn® Page
www.linkedin.com
174 employees on LinkedIn®
Read Facelift Data Studio Reviews
Sendible
(888)4.5 out of 5
21st Easiest To Use in Social Media Analytics software
Save to My Lists
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sendible is the leading social media management platform for agencies looking to manage social media more effectively for their clients. The Sendible platform brings all your social networks toget

    Users
    • Owner
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sendible Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Post Scheduling
    14
    Helpful
    12
    Scheduling
    10
    Customer Service
    9
    Cons
    Limited Features
    7
    Missing Features
    7
    Scheduling Issues
    5
    Expensive
    4
    Instagram Limitations
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sendible features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    6.0
    Attribution
    Average: 7.8
    8.9
    Scalability
    Average: 8.6
    8.3
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sendible
    Year Founded
    2009
    HQ Location
    London
    Twitter
    @Sendible
    13,899 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    52 employees on LinkedIn®
    Phone
    +1 646-569-9029
Product Description
How are these determined?Information
This description is provided by the seller.

Sendible is the leading social media management platform for agencies looking to manage social media more effectively for their clients. The Sendible platform brings all your social networks toget

Users
  • Owner
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 16% Mid-Market
Sendible Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Post Scheduling
14
Helpful
12
Scheduling
10
Customer Service
9
Cons
Limited Features
7
Missing Features
7
Scheduling Issues
5
Expensive
4
Instagram Limitations
4
Sendible features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
6.0
Attribution
Average: 7.8
8.9
Scalability
Average: 8.6
8.3
Report Customizability
Average: 8.1
Seller Details
Seller
Sendible
Year Founded
2009
HQ Location
London
Twitter
@Sendible
13,899 Twitter followers
LinkedIn® Page
www.linkedin.com
52 employees on LinkedIn®
Phone
+1 646-569-9029
Read Sendible Reviews
Iconosquare
(128)4.5 out of 5
43rd Easiest To Use in Social Media Analytics software
Save to My Lists
Entry Level Price:Starting at €49.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Iconosquare is a powerful analytics and management platform for social media marketers. Businesses and agencies easily manage and report their performance on their social media accounts. Whether it's

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Retail
    Market Segment
    • 63% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Iconosquare Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Analytics
    5
    Reporting
    5
    Scheduling
    5
    Post Scheduling
    4
    Cons
    Limited Features
    3
    Linking Issues
    3
    Inadequate Metrics
    2
    Instagram Integration
    2
    Instagram Limitations
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Iconosquare features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
    6.0
    Attribution
    Average: 7.8
    8.6
    Scalability
    Average: 8.6
    7.6
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Iconosquare
    Year Founded
    2011
    HQ Location
    Limoges, France
    Twitter
    @iconosquare
    33,013 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    41 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Iconosquare is a powerful analytics and management platform for social media marketers. Businesses and agencies easily manage and report their performance on their social media accounts. Whether it's

Users
No information available
Industries
  • Marketing and Advertising
  • Retail
Market Segment
  • 63% Small-Business
  • 26% Mid-Market
Iconosquare Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Analytics
5
Reporting
5
Scheduling
5
Post Scheduling
4
Cons
Limited Features
3
Linking Issues
3
Inadequate Metrics
2
Instagram Integration
2
Instagram Limitations
2
Iconosquare features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.0
6.0
Attribution
Average: 7.8
8.6
Scalability
Average: 8.6
7.6
Report Customizability
Average: 8.1
Seller Details
Seller
Iconosquare
Year Founded
2011
HQ Location
Limoges, France
Twitter
@iconosquare
33,013 Twitter followers
LinkedIn® Page
www.linkedin.com
41 employees on LinkedIn®
Read Iconosquare Reviews
Onclusive Social
(211)4.5 out of 5
72nd Easiest To Use in Social Media Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Onclusive Social is a cutting-edge social media intelligence platform that empowers marketing, PR, and communications teams to turn social media data into strategic insights. Our platform helps organi

    Users
    • Social Media Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 35% Enterprise
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Onclusive Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Customer Support
    2
    Customization
    2
    Alerts
    1
    Analytics
    1
    Cons
    Improvement Needed
    2
    Insufficient Insights
    2
    Mentions Management
    2
    Credit Limitations
    1
    Dashboard Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Onclusive Social features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    7.8
    Attribution
    Average: 7.8
    8.5
    Scalability
    Average: 8.6
    8.5
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Digimind - an Onclusive company
    Year Founded
    1998
    HQ Location
    New York, NY
    LinkedIn® Page
    www.linkedin.com
    161 employees on LinkedIn®
    Phone
    800-510-3790
Product Description
How are these determined?Information
This description is provided by the seller.

Onclusive Social is a cutting-edge social media intelligence platform that empowers marketing, PR, and communications teams to turn social media data into strategic insights. Our platform helps organi

Users
  • Social Media Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 35% Enterprise
  • 33% Small-Business
Onclusive Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Customer Support
2
Customization
2
Alerts
1
Analytics
1
Cons
Improvement Needed
2
Insufficient Insights
2
Mentions Management
2
Credit Limitations
1
Dashboard Issues
1
Onclusive Social features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
7.8
Attribution
Average: 7.8
8.5
Scalability
Average: 8.6
8.5
Report Customizability
Average: 8.1
Seller Details
Seller
Digimind - an Onclusive company
Year Founded
1998
HQ Location
New York, NY
LinkedIn® Page
www.linkedin.com
161 employees on LinkedIn®
Phone
800-510-3790
Read Onclusive Social Reviews
Infegy Starscape
(211)4.5 out of 5
Optimized for quick response
54th Easiest To Use in Social Media Analytics software
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Infegy Starscape is a sophisticated social data analytics solution designed to assist brands, agencies, and researchers in comprehensively understanding consumer behavior and sentiment. By leveraging

    Users
    • Senior Strategist
    Industries
    • Marketing and Advertising
    • Market Research
    Market Segment
    • 46% Mid-Market
    • 35% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Infegy Starscape Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    Customer Support
    14
    Helpful
    13
    Customer Representatives
    5
    Social Listening
    5
    Cons
    Learning Curve
    6
    Limited Social Listening
    3
    Missing Features
    3
    Data Inaccuracy
    2
    Filtering Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Infegy Starscape features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    7.3
    Attribution
    Average: 7.8
    8.2
    Scalability
    Average: 8.6
    8.1
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Infegy
    Company Website
    Year Founded
    2006
    HQ Location
    Kansas City, MO
    Twitter
    @Infegy
    3,625 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    27 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Infegy Starscape is a sophisticated social data analytics solution designed to assist brands, agencies, and researchers in comprehensively understanding consumer behavior and sentiment. By leveraging

Users
  • Senior Strategist
Industries
  • Marketing and Advertising
  • Market Research
Market Segment
  • 46% Mid-Market
  • 35% Small-Business
Infegy Starscape Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
Customer Support
14
Helpful
13
Customer Representatives
5
Social Listening
5
Cons
Learning Curve
6
Limited Social Listening
3
Missing Features
3
Data Inaccuracy
2
Filtering Issues
2
Infegy Starscape features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
7.3
Attribution
Average: 7.8
8.2
Scalability
Average: 8.6
8.1
Report Customizability
Average: 8.1
Seller Details
Seller
Infegy
Company Website
Year Founded
2006
HQ Location
Kansas City, MO
Twitter
@Infegy
3,625 Twitter followers
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®
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Orlo
(33)4.4 out of 5
55th Easiest To Use in Social Media Analytics software
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Orlo is obsessed with one thing… “Building stronger and more resilient communities”. Trust is the foundation of any successful community with 42% of the UK population distrusting their local governmen

    Users
    No information available
    Industries
    • Government Administration
    Market Segment
    • 55% Enterprise
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Orlo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Service
    1
    Customer Support
    1
    Ease of Use
    1
    Helpful
    1
    Helpfulness
    1
    Cons
    Limitations
    1
    Limited Features
    1
    Limited Image Options
    1
    Missing Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Orlo features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Attribution
    Average: 7.8
    8.7
    Scalability
    Average: 8.6
    7.9
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Orlo
    Company Website
    Year Founded
    2013
    HQ Location
    Birmingham, Midlands
    Twitter
    @HelloOrlo
    7,216 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    83 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Orlo is obsessed with one thing… “Building stronger and more resilient communities”. Trust is the foundation of any successful community with 42% of the UK population distrusting their local governmen

Users
No information available
Industries
  • Government Administration
Market Segment
  • 55% Enterprise
  • 30% Mid-Market
Orlo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Service
1
Customer Support
1
Ease of Use
1
Helpful
1
Helpfulness
1
Cons
Limitations
1
Limited Features
1
Limited Image Options
1
Missing Features
1
Orlo features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
8.3
Attribution
Average: 7.8
8.7
Scalability
Average: 8.6
7.9
Report Customizability
Average: 8.1
Seller Details
Seller
Orlo
Company Website
Year Founded
2013
HQ Location
Birmingham, Midlands
Twitter
@HelloOrlo
7,216 Twitter followers
LinkedIn® Page
www.linkedin.com
83 employees on LinkedIn®
Get a quote
Sotrender
(114)4.8 out of 5
19th Easiest To Use in Social Media Analytics software
Save to My Lists
Entry Level Price:$34.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sotrender is an analytics and reporting tool that helps marketers understand and drive their social media performance. Thanks to AI-fuelled solutions and reliable data, analyzing & reporting socia

    Users
    • Social Media Manager
    Industries
    • Marketing and Advertising
    • Public Relations and Communications
    Market Segment
    • 54% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sotrender Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Analytics
    6
    Customer Support
    4
    Ease of Use
    4
    Time-saving
    4
    Intuitive
    3
    Cons
    Slow Loading
    2
    API Limitations
    1
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sotrender features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Attribution
    Average: 7.8
    9.4
    Scalability
    Average: 8.6
    9.5
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sotrender
    Year Founded
    2010
    HQ Location
    London
    Twitter
    @sotrender
    6,596 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sotrender is an analytics and reporting tool that helps marketers understand and drive their social media performance. Thanks to AI-fuelled solutions and reliable data, analyzing & reporting socia

Users
  • Social Media Manager
Industries
  • Marketing and Advertising
  • Public Relations and Communications
Market Segment
  • 54% Small-Business
  • 30% Mid-Market
Sotrender Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Analytics
6
Customer Support
4
Ease of Use
4
Time-saving
4
Intuitive
3
Cons
Slow Loading
2
API Limitations
1
Learning Curve
1
Sotrender features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.0
9.1
Attribution
Average: 7.8
9.4
Scalability
Average: 8.6
9.5
Report Customizability
Average: 8.1
Seller Details
Seller
Sotrender
Year Founded
2010
HQ Location
London
Twitter
@sotrender
6,596 Twitter followers
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
Read Sotrender Reviews
Fanbooster
(313)4.4 out of 5
48th Easiest To Use in Social Media Analytics software
Save to My Lists
Entry Level Price:$49 per month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fanbooster is part of the Traject suite of digital marketing tools built for agencies, enterprises, and in-house marketers. Featuring advanced scheduling, social monitoring, sophisticated analytics,

    Users
    • Social Media Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 75% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Fanbooster Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Use
    1
    Easy Integrations
    1
    Time-saving
    1
    Cons
    Improvement Needed
    1
    Lack of Features
    1
    Missing Features
    1
    Poor Design Quality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Fanbooster features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Attribution
    Average: 7.8
    9.2
    Scalability
    Average: 8.6
    8.7
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Traject
    Year Founded
    2020
    HQ Location
    Bellevue, Washington
    Twitter
    @traject
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fanbooster is part of the Traject suite of digital marketing tools built for agencies, enterprises, and in-house marketers. Featuring advanced scheduling, social monitoring, sophisticated analytics,

Users
  • Social Media Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 75% Small-Business
  • 18% Mid-Market
Fanbooster Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Use
1
Easy Integrations
1
Time-saving
1
Cons
Improvement Needed
1
Lack of Features
1
Missing Features
1
Poor Design Quality
1
Fanbooster features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.6
Attribution
Average: 7.8
9.2
Scalability
Average: 8.6
8.7
Report Customizability
Average: 8.1
Seller Details
Seller
Traject
Year Founded
2020
HQ Location
Bellevue, Washington
Twitter
@traject
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
Read Fanbooster Reviews
StatSocial
(96)4.3 out of 5
Optimized for quick response
61st Easiest To Use in Social Media Analytics software
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    StatSocial is the industry’s only cross-platform social audience insights provider, empowering informed, data-driven marketing decisions across global agencies and Fortune 500 brands. StatSocial’s

    Users
    No information available
    Industries
    • Public Relations and Communications
    • Marketing and Advertising
    Market Segment
    • 46% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • StatSocial Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Audience Analysis
    40
    Audience Segmentation
    35
    Ease of Use
    33
    Customer Support
    23
    Insights
    21
    Cons
    Audience Management
    15
    Limited Audience Reach
    15
    Limited Audience Diversity
    14
    Data Limitations
    12
    Learning Curve
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • StatSocial features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    6.7
    Attribution
    Average: 7.8
    7.5
    Scalability
    Average: 8.6
    6.9
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    StatSocial
    Company Website
    Year Founded
    2014
    HQ Location
    New York, NY
    Twitter
    @StatSocial
    1,218 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

StatSocial is the industry’s only cross-platform social audience insights provider, empowering informed, data-driven marketing decisions across global agencies and Fortune 500 brands. StatSocial’s

Users
No information available
Industries
  • Public Relations and Communications
  • Marketing and Advertising
Market Segment
  • 46% Mid-Market
  • 33% Enterprise
StatSocial Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Audience Analysis
40
Audience Segmentation
35
Ease of Use
33
Customer Support
23
Insights
21
Cons
Audience Management
15
Limited Audience Reach
15
Limited Audience Diversity
14
Data Limitations
12
Learning Curve
10
StatSocial features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
6.7
Attribution
Average: 7.8
7.5
Scalability
Average: 8.6
6.9
Report Customizability
Average: 8.1
Seller Details
Seller
StatSocial
Company Website
Year Founded
2014
HQ Location
New York, NY
Twitter
@StatSocial
1,218 Twitter followers
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
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ListenFirst
(32)4.5 out of 5
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ListenFirst is the premier social analytics platform built by marketers, for marketers. With a breadth of data and award-winning expertise unmatched in the market, we offer an easy, one-stop solution

    Users
    No information available
    Industries
    • Entertainment
    • Marketing and Advertising
    Market Segment
    • 69% Enterprise
    • 19% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ListenFirst features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Attribution
    Average: 7.8
    9.6
    Scalability
    Average: 8.6
    8.8
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ListenFirst
    Year Founded
    2012
    HQ Location
    New York, New York
    Twitter
    @listenfirst
    846 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    51 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ListenFirst is the premier social analytics platform built by marketers, for marketers. With a breadth of data and award-winning expertise unmatched in the market, we offer an easy, one-stop solution

Users
No information available
Industries
  • Entertainment
  • Marketing and Advertising
Market Segment
  • 69% Enterprise
  • 19% Mid-Market
ListenFirst features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
8.3
Attribution
Average: 7.8
9.6
Scalability
Average: 8.6
8.8
Report Customizability
Average: 8.1
Seller Details
Seller
ListenFirst
Year Founded
2012
HQ Location
New York, New York
Twitter
@listenfirst
846 Twitter followers
LinkedIn® Page
www.linkedin.com
51 employees on LinkedIn®
Read ListenFirst Reviews
Zignal Labs
(40)4.0 out of 5
76th Easiest To Use in Social Media Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zignal's real-time intelligence technology helps the world's largest organizations protect their people, places, and position.

    Users
    No information available
    Industries
    • Public Relations and Communications
    Market Segment
    • 40% Enterprise
    • 30% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zignal Labs features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    8.1
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zignal Labs
    Year Founded
    2011
    HQ Location
    San Francisco, California
    Twitter
    @ZignalLabs
    3,399 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    69 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zignal's real-time intelligence technology helps the world's largest organizations protect their people, places, and position.

Users
No information available
Industries
  • Public Relations and Communications
Market Segment
  • 40% Enterprise
  • 30% Mid-Market
Zignal Labs features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
0.0
No information available
0.0
No information available
8.1
Report Customizability
Average: 8.1
Seller Details
Seller
Zignal Labs
Year Founded
2011
HQ Location
San Francisco, California
Twitter
@ZignalLabs
3,399 Twitter followers
LinkedIn® Page
www.linkedin.com
69 employees on LinkedIn®
Read Zignal Labs Reviews
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