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The Top 20 SaaS Backup Software

Check out this list of the top SaaS Backup Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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IDrive Online and SaaS Backup, Object Storage e2

Overall Satisfaction Score

Top Industries of Reviewers:

Photography

31%

Information Technology and Services

30%

Computer Software

24%

Computer & Network Security

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

8.9

Meets Requirements

Average: 9.5

9.1

Ease of Doing Business With

Average: 9.6

9.2

Ease of Setup

Average: 9.5

9.1

Quality of Support

Average: 9.5

8.9

Ease of Admin

Average: 9.5

9.2

Acronis Cyber Protect Cloud

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

50%

Computer & Network Security

32%

Computer Software

10%

Accounting

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.3

Meets Requirements

Average: 9.5

9.1

Ease of Doing Business With

Average: 9.6

9.4

Ease of Setup

Average: 9.5

9.4

Quality of Support

Average: 9.5

9.1

Ease of Admin

Average: 9.5

9.3

Barracuda Cloud-to-Cloud Backup

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

46%

Manufacturing

20%

Computer & Network Security

17%

Computer Software

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

8.9

Meets Requirements

Average: 9.5

9.2

Ease of Doing Business With

Average: 9.6

9.3

Ease of Setup

Average: 9.5

9.4

Quality of Support

Average: 9.5

8.9

Ease of Admin

Average: 9.5

9.3

Druva Data Security Cloud

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

38%

Computer Software

23%

Construction

20%

Retail

19%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.7

Meets Requirements

Average: 9.5

9.7

Ease of Doing Business With

Average: 9.6

9.8

Ease of Setup

Average: 9.5

9.6

Quality of Support

Average: 9.5

9.8

Ease of Admin

Average: 9.5

9.7

SpinOne

Overall Satisfaction Score

Top Industries of Reviewers:

Non-Profit Organization Management

38%

Marketing and Advertising

29%

Financial Services

17%

Information Technology and Services

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.1

Meets Requirements

Average: 9.5

9.6

Ease of Doing Business With

Average: 9.6

9.7

Ease of Setup

Average: 9.5

9.5

Quality of Support

Average: 9.5

9.7

Ease of Admin

Average: 9.5

9.4

Spanning Backup

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

35%

Non-Profit Organization Management

31%

Computer Software

19%

Financial Services

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.1

Meets Requirements

Average: 9.5

8.9

Ease of Doing Business With

Average: 9.6

8.7

Ease of Setup

Average: 9.5

9.1

Quality of Support

Average: 9.5

8.5

Ease of Admin

Average: 9.5

9.0

Cove Data Protection

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

66%

Computer & Network Security

25%

Computer Networking

Computer Software

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.5

Meets Requirements

Average: 9.5

9.4

Ease of Doing Business With

Average: 9.6

9.6

Ease of Setup

Average: 9.5

9.6

Quality of Support

Average: 9.5

9.2

Ease of Admin

Average: 9.5

9.4

Keepit

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

48%

Computer & Network Security

18%

Computer Software

18%

Financial Services

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.2

Meets Requirements

Average: 9.5

9.5

Ease of Doing Business With

Average: 9.6

9.4

Ease of Setup

Average: 9.5

9.1

Quality of Support

Average: 9.5

9.3

Ease of Admin

Average: 9.5

9.3

SysCloud

Overall Satisfaction Score

Top Industries of Reviewers:

Primary/Secondary Education

55%

Education Management

28%

Non-Profit Organization Management

14%

Computer & Network Security

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.8

Meets Requirements

Average: 9.5

9.7

Ease of Doing Business With

Average: 9.6

9.7

Ease of Setup

Average: 9.5

9.7

Quality of Support

Average: 9.5

9.7

Ease of Admin

Average: 9.5

9.6

#10

Own

Overall Satisfaction Score

Top Industries of Reviewers:

Financial Services

34%

Information Technology and Services

24%

Non-Profit Organization Management

24%

Computer Software

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.6

Meets Requirements

Average: 9.5

9.4

Ease of Doing Business With

Average: 9.6

9.6

Ease of Setup

Average: 9.5

9.5

Quality of Support

Average: 9.5

9.4

Ease of Admin

Average: 9.5

9.7

#11

NAKIVO Backup & Replication

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

64%

Computer & Network Security

16%

Computer Software

16%

Construction

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.6

Meets Requirements

Average: 9.5

9.6

Ease of Doing Business With

Average: 9.6

9.8

Ease of Setup

Average: 9.5

9.5

Quality of Support

Average: 9.5

9.8

Ease of Admin

Average: 9.5

9.6

#12

BlogVault

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

50%

Computer Software

25%

Design

13%

Graphic Design

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.7

Meets Requirements

Average: 9.5

9.7

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.5

10.0

Quality of Support

Average: 9.5

10.0

Ease of Admin

Average: 9.5

10.0

#13

Afi Backup for Microsoft 365 and Google Workspace

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

56%

Computer Software

22%

Banking

11%

Computer & Network Security

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.7

Meets Requirements

Average: 9.5

9.5

Ease of Doing Business With

Average: 9.6

9.7

Ease of Setup

Average: 9.5

9.7

Quality of Support

Average: 9.5

9.8

Ease of Admin

Average: 9.5

9.8

#14

Axcient x360Cloud

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

60%

Computer & Network Security

34%

Construction

Financial Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.0

Meets Requirements

Average: 9.5

9.1

Ease of Doing Business With

Average: 9.6

9.1

Ease of Setup

Average: 9.5

9.3

Quality of Support

Average: 9.5

8.7

Ease of Admin

Average: 9.5

8.9

#15

Flosum

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

52%

Computer Software

22%

Pharmaceuticals

19%

Oil & Energy

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

10.0

Meets Requirements

Average: 9.5

9.6

Ease of Doing Business With

Average: 9.6

9.7

Ease of Setup

Average: 9.5

9.9

Quality of Support

Average: 9.5

10.0

Ease of Admin

Average: 9.5

9.8

#16

Bacula Enterprise

Overall Satisfaction Score

Top Industries of Reviewers:

Government Administration

56%

Telecommunications

22%

Computer & Network Security

11%

Military

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.8

Meets Requirements

Average: 9.5

9.9

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.5

9.8

Quality of Support

Average: 9.5

10.0

Ease of Admin

Average: 9.5

9.9

#17

ProBackup

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Services

40%

Commercial Real Estate

20%

Consumer Goods

20%

Automotive

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.8

Meets Requirements

Average: 9.5

9.8

Ease of Doing Business With

Average: 9.6

9.8

Ease of Setup

Average: 9.5

9.2

Quality of Support

Average: 9.5

10.0

Ease of Admin

Average: 9.5

9.5

#18

DBSync Cloud Replication

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

43%

Staffing and Recruiting

29%

Health, Wellness and Fitness

14%

Hospitality

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.9

Meets Requirements

Average: 9.5

9.9

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.5

9.8

Quality of Support

Average: 9.5

9.8

Ease of Admin

Average: 9.5

9.4

#19

Skyvia Backup

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

57%

Information Technology and Services

21%

Computer Software

14%

Food Production

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.7

Meets Requirements

Average: 9.5

9.7

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.5

9.7

Quality of Support

Average: 9.5

10.0

Ease of Admin

Average: 9.5

9.6

#20

Gearset

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

41%

Information Technology and Services

35%

Financial Services

12%

Telecommunications

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.8

Meets Requirements

Average: 9.5

9.8

Ease of Doing Business With

Average: 9.6

9.8

Ease of Setup

Average: 9.5

9.1

Quality of Support

Average: 9.5

9.9

Ease of Admin

Average: 9.5

9.8