Best Restaurant Business Intelligence & Analytics Software
Restaurant business intelligence & analytics software takes a restaurant’s data and then visualizes and analyzes that data. This provides restaurant owners with more insight into the performance of their business, helping them make informed decisions moving forward.
Restaurant business intelligence & analytics software helps restaurant owners gain a big-picture view of their restaurant’s performance while also providing in-depth snapshots or specific aspects of their business based on data. While a restaurant owner may use a business intelligence platform or self-service business intelligence software to achieve the same goal, restaurant business intelligence & analytics software is built for the restaurant industry with features catered specifically to the needs of restaurants. Restaurant owners and managers can adjust business strategies based on the reports and analytics provided by restaurant business intelligence & analytics software. By housing all this data in one place, information is easily organized and accessible for future reference.
Restaurant business intelligence & analytics software may be used in conjunction with restaurant management software, restaurant POS software, or restaurant delivery/takeout software, all of which collect data that may imported into the restaurant business intelligence & analytics platform. Users may also want to use small-business accounting software or accounting software to gain financial insights. Data from restaurant inventory management & purchasing software may also help provide a full view of the business.
To qualify for inclusion in the Restaurant Business Intelligence & Analytics category, a product must:
Best Restaurant Business Intelligence & Analytics Software At A Glance
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- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Restaurant365 is a restaurant-specific, integrated restaurant management solution designed to streamline and optimize various aspects of restaurant operations. From financial management and accounting
- Controller
- Financial Controller
- Restaurants
- Food & Beverages
- 75% Mid-Market
- 14% Small-Business
1,778 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Petpooja is one of the leading restaurant management software powering over 90,000+ restaurants across India, UAE, The Middle East, Canada, and South Africa. We offer a holistic cloud-based restaur
- Restaurants
- Food & Beverages
- 40% Small-Business
- 38% Mid-Market
367 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Restroworks(formerly known as Posist) is a leading cloud-based restaurant management software, providing a range restaurant solutions like the cloud-based POS system. Restroworks, a B4B company, dri
- Manager
- Restaurant Manager
- Restaurants
- Hospitality
- 51% Small-Business
- 44% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Supy is the data-driven restaurant inventory management platform built to help multi-branch hospitality businesses cut costs, reduce waste, and maximize profits. Our suite of back-of-house products
- Operations Manager
- Branch Manager
- Restaurants
- Food & Beverages
- 74% Mid-Market
- 26% Small-Business
523 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Crunchtime is how the world’s top restaurant brands achieve ops excellence in every location. Our software is used in over 100,000 locations in 100+ countries to manage inventory, staff scheduling, le
- Restaurants
- Food & Beverages
- 45% Enterprise
- 43% Mid-Market
1,140 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
MarginEdge is a restaurant management software that uses the power of both POS and invoice data to show you your food and labor costs in real-time - enabling you to make impactful decisions in the mom
- Restaurants
- 61% Mid-Market
- 39% Small-Business
195 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Bikky is the first Customer Data Platform (CDP) built exclusively for large, multi-unit restaurant brands. By integrating with point-of-sale systems, online ordering providers, payment processors, a
- Restaurants
- 64% Mid-Market
- 27% Small-Business
140 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Craftable is hospitality’s leading profit management software platform. By bringing together purchases, labor, recipes, and sales, Craftable helps operators eliminate inefficiencies so they can achiev
- Restaurants
- Food & Beverages
- 59% Small-Business
- 37% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Avero Slingshot is a cloud-based, SaaS analytics platform that turns mounds of data into clear, simple, actionable insights. Avero Slingshot takes the guesswork out of decision making and helps you w
- Hospitality
- 50% Mid-Market
- 40% Enterprise
888 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Ottimate is an AI-powered Accounts Payable automation platform that empowers finance teams to reduce costs, prevent overpayments, detect fraud, and enforce policy compliance across the entire invoice-
- Controller
- Accountant
- Restaurants
- Hospitality
- 58% Mid-Market
- 33% Small-Business
612 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
We believe that selling online is imperative for restaurants and food chains in the 21st century. However, building an effective online presence by developing apps and websites in-house can be an expe
- Director
- Food & Beverages
- Restaurants
- 51% Small-Business
- 39% Mid-Market
266 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Zenput by Crunchtime is operations execution software that helps multi-unit restaurant and convenience store operators drive consistent operations and fuel growth. Top operators like Chipotle, Sweetgr
- Restaurants
- Food & Beverages
- 56% Mid-Market
- 33% Enterprise
1,140 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
MarketMan is a cloud-based inventory and supply management system designed specifically for restaurants and supply chains. The software comes with a full suite of features and tools designed to stream
- Food & Beverages
- Hospitality
- 54% Small-Business
- 42% Mid-Market
256 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Centralise recipes, inventory, purchasing, and menu planning to improve efficiency, cut costs, and gain total control across all your locations. Bring the key aspects of your back-of-house operatio
- Hospitality
- Food Production
- 60% Small-Business
- 32% Mid-Market
705 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Running a restaurant is tough. Between managing stock levels, scheduling staff rotas, processing payroll, and keeping track of costs across multiple locations, operators are juggling countless moving
- Restaurants
- 60% Small-Business
- 40% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Introducing EasyOrder - Your All-in-One Omnichannel Ordering and Marketing Solution for Restaurant Success! Unlock the full potential of your restaurant business with EasyOrder, the comprehensive pla
- Food & Beverages
- 50% Small-Business
- 43% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Stock Take Online is a digital cost control solution for restaurants that helps you keep track of your stock, handle multi-site operations, and manage inventory & costs efficiently. Simplify,
- 64% Mid-Market
- 27% Small-Business
239 Twitter followers
- Overview
- User Satisfaction
- Seller Details
EagleOwl is a cloud-based restaurant management platform to help restaurateurs improve their bottom-line by up to 20%. EagleOwl provides powerful, actionable insights into your end to end BOH operatio
- Restaurants
- Food & Beverages
- 61% Mid-Market
- 39% Small-Business
25 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Empowering unparalleled guest engagement with unmatched data and intelligence, we are the innovative, pioneering leaders in restaurant CRM + CDP, analytics, and strategic restaurant marketing. We rece
- 60% Mid-Market
- 20% Enterprise
- Overview
- Pros and Cons
- User Satisfaction
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RESTAURANT MARKETING PLATFORM CDP to collect, clean, and centralize guest data. AI-powered marketing automation and reputation management to fuel faster, more efficient growth.
- Restaurants
- 45% Small-Business
- 41% Mid-Market
1,831 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Delaget provides restaurant business intelligence and management systems.
- 67% Small-Business
- 33% Enterprise
683 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Black Box Intelligence™, the leading provider of restaurant performance benchmarking, has officially introduced its experience management platform, GuestXM.™ The GuestXM™ platform provides a new way
- 67% Mid-Market
- 33% Small-Business
- Overview
- User Satisfaction
- Seller Details
Mirus is restaurant business intelligence software. It is redefining web-based, above-store reporting software for restaurant executives who want timely insight into sales, costs and execution.
- 50% Enterprise
- 50% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
For full-service restaurants looking to improve profitability, ResyOS is a complete restaurant reservations and waitlist system, including table management, Events and Ticketing, CRM, POS integration
- 43% Small-Business
- 43% Mid-Market
6,141 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Checkmate empowers enterprise restaurant brands with powerful ordering solutions and hands-on support. Our scalable technology enables restaurants to drive sales across channels, including custom webs
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
Dyne offers a powerful and comprehensive solution designed to drive success for restaurants and hospitality businesses. Our platform empowers you to optimize your marketing, pricing, staffing, invento
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
All-in-one multi-channel marketing with WiFi service
- 100% Small-Business
287 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Limerr: The All-in-One Restaurant Management Platform Built for Growth Limerr is a 360-degree restaurant management platform designed to handle all major aspects of running a restaurant. It combines
- 75% Small-Business
- 25% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Orderly empowers food and beverage businesses worldwide with its innovative supply chain management technology. Using advanced analytics and automation, our software is designed to help businesses
- 100% Enterprise
64 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Orkeneo is an AI-powered demand forecasting and kitchen automation platform built for restaurants, cloud kitchens, and QSRs. It helps food businesses reduce waste, improve prep accuracy, and streamlin
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Simple and easy to edit digital menus. Collect customer information for marketing and promotions. Increase reviews on sites like Google and Trip Advisor.
- 100% Mid-Market
- Overview
- User Satisfaction
- Seller Details
S4D delivers an omnichannel solution that is specifically built for quick service restaurant chains. S4D is the digital partner that has helped restaurant chains: - Improve their online/offline cust
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Trusted by the most notable brands around the globe, Silverware is a leading developer of advanced technologies for the Hospitality Industry. We aim to drive efficiency and improve the profitability
- Owner
- Restaurants
- Hospitality
- 55% Small-Business
- 37% Mid-Market
1,631 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
SkyTab is a next-gen, all-in-one point of sale and restaurant management platform. Packed with cutting-edge technology to boost your bottom line and deliver five-star guest experiences — from front-of
- Manager
- Restaurants
- Food & Beverages
- 61% Small-Business
- 30% Mid-Market
15,014 Twitter followers
- Overview
- User Satisfaction
- Seller Details
SynergySuite is an international provider of award winning, restaurant management software to leading global restaurant chains. SynergySuite offers back-office software covers all critical business ar
- 67% Mid-Market
489 Twitter followers
- Overview
- User Satisfaction
- Seller Details
TabSquare’s AI-driven software solution helps drive revenue, creates seamless operations, and provides enhanced customer experiences. AI is at the forefront of their digital menu solutions, providin
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
Yumpingo is the only service that delivers Satisfaction Growth - a proactive approach to Experience Management; fixing service and food issues, before they affect your guests. By ‘getting it right the
- 100% Enterprise
- Overview
- User Satisfaction
- Seller Details
5-Out is an innovative sales forecasting software specifically designed for restaurants, leveraging AI and next-gen machine learning technologies. With an impressive accuracy rate of up to 98%, 5-Out
- Overview
- User Satisfaction
- Seller Details
View your restaurant operations from the perspective of your data.
- Overview
- User Satisfaction
- Seller Details
Axial Shift is the go-to operations platform for restaurant operators, offering real-time sales contests, comprehensive KPI tracking for managers, and clear sales reporting dashboards—all accessible t
- Overview
- User Satisfaction
- Seller Details
BarVision API platform will automatically update your beer, spirits & cocktail list on your website, social media, digital beer boards, etc!
245 Twitter followers
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- User Satisfaction
- Seller Details
Bevchek provides real-time web-based draft beer system to the hospitality industry. Since 2006, we have monitored 5.7 billion pints of beer in 35 countries saving our clients hundreds of millions of d
- Overview
- User Satisfaction
- Seller Details
Want to manage franchise business hassle-free? Want to streamline the customer engagement, manufacturing, and automate inventory management? Look nowhere; Billberry is the one that can help to suppor
- Overview
- User Satisfaction
- Seller Details
ReactorNet is a premier provider of cloud-based, procure-to-pay solutions for small, medium, and large-sized companies across industries including hospitality, healthcare, and leisure. ReactorNet’s EP
- Hospitality
- 42% Mid-Market
- 32% Enterprise
836 Twitter followers
- Overview
- User Satisfaction
- Seller Details
CalcuEasy is a nutrition security software that allows users to calculate the correct prices on dishes, menus, and buffets.
- Overview
- User Satisfaction
- Seller Details
ClickBACON is a Cloud Based software solution powerful enough for corporate restaurants, but simple enough for the independent user
- Overview
- User Satisfaction
- Seller Details
ConnectSmart Kitchen, part of the ConnectSmart platform, seamlessly adapts to any restaurant environment to craft a smart, connected operation. It simplifies busy workflows with kitchen video, program
- 50% Enterprise
- 50% Small-Business
1,924 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Cruncho is an innovative restaurant management solution designed to modernize and simplify the dining experience. Our platform harnesses the power of QR code technology to revolutionize how restaurant
- Overview
- User Satisfaction
- Seller Details
FineDine provides digital menu and payment solutions tailored for restaurants, cafes, bars, and hotels. The platform allows businesses to digitize operations through QR code and tablet menus, manage o
- Overview
- User Satisfaction
- Seller Details
Flipdish is an all-in-one digital platform built specifically for hospitality businesses to help them thrive in today’s fast-paced, technology-driven world. Whether you're running an independent r
- 100% Enterprise
5,840 Twitter followers
- Overview
- User Satisfaction
- Seller Details
FobeSoft is a web-based restaurant management software solution.
- Overview
- User Satisfaction
- Seller Details
Envisaged in 2012 and built in 2014, FoodEngine is the dream outcome of many minds that sat together for countless nights. FoodEngine has been created to serve all needs of a restaurant − be it billin
- Overview
- User Satisfaction
- Seller Details
Unified API for the Food Tech industry. Foodetective is a Saas B2B marketplace and multi-channel commerce platform designed for restaurants, grocery stores, and all sorts of food-related businesses.
- Overview
- User Satisfaction
- Seller Details
We, Bit Wave Solutions is a software company with over 10 years of multiple domain experience including the Restaurant industry. We have created a new brand Food Hunt exclusively dedicated to the Res
- Overview
- User Satisfaction
- Seller Details
Fourth Inventory provides fully integrated, mobile-friendly procurement, inventory, recipe, and menu management solutions
- Overview
- User Satisfaction
- Seller Details
Friday is a fully integrated, platform-independent, all-in-one cloud-based POS and restaurant management system. Friday being a cloud-based restaurant POS helps owners manage all departments on one sy
- Overview
- User Satisfaction
- Seller Details
Prescriptive Analytics for foodservice operators
- Overview
- User Satisfaction
- Seller Details
Growdash is the all-in-one platform that empowers restaurants to dominate delivery sales across online food delivery channels. We enable restaurant teams to track campaign performance, analyze sal
- Overview
- User Satisfaction
- Seller Details
Hashmato (Previously DinePlan) is an end-to-end software solution designed to enhance operations for restaurants, retail businesses, and beyond. We provide customizable tools such as POS systems, inve
- Overview
- User Satisfaction
- Seller Details
Hone revolutionizes restaurant accounting by pairing advanced bookkeeping technology with comprehensive service. Developed by industry experts, this data-driven platform offers affordable pricing, ef
- Overview
- User Satisfaction
- Seller Details
Inside Track is the premier independent audit company servicing casinos, restaurants, hospitality, colleges and universities. Our team utilizes proprietary technology to standardize and normalize all
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- Overview
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LOKE builds branded Ordering, Loyalty and Marketing apps. With LOKE, you own your customer and you choose the features to suit your business.
- Overview
- User Satisfaction
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We offer Insight, a smart food waste tracker that leverages on sensors and their proprietary AI image recognition technology to weigh and identify what type of waste restaurants and kitchens throw awa
- Overview
- User Satisfaction
- Seller Details
By hospitality, for hospitality. Bringing together market-leading solutions with all your business processes in one place, the Mapal Operations Suite helps multi-site operators like you solve problems
- Overview
- User Satisfaction
- Seller Details
MeazureUp helps ensure operational consistency and employee accountability with a digital checklist solution specifically designed for chain businesses. By digitizing your paper checklists, MeazureUp
54 Twitter followers
- Overview
- User Satisfaction
- Seller Details
- Overview
- User Satisfaction
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Mobikon is a leading AI-driven consumer engagement and predictive analytics SaaS platform to Engage Customers, Gain Insights, Predict Behaviours, and Increase Sales for the F&B industry. It’s a
- Overview
- User Satisfaction
- Seller Details
Built for restaurants, by restauranteurs. Our simple tools help you harness data, engage your guests, and reach new audiences without having to invest in the costly infrastructure. We are on a mission
- Overview
- User Satisfaction
- Seller Details
Mosaic is a leading provider of profit optimisation solutions— data analytics, inventory management, point of sale and purchasing — offered primarily to the food and beverage sector across SE Asia. T
- Overview
- User Satisfaction
- Seller Details
PAR OPS was founded over 30 years ago with a single vision of providing restaurant operators better access to their operational data. By unlocking visibility into this data, PAR OPS has helped operato
4,811 Twitter followers
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- User Satisfaction
- Seller Details
Pepper have over 6 years knowledge and expertise, and work with over 200 businesses in both the US and the UK. We are experts at working with pubs, bars, restaurants, QSRs, cafes and coffee shops, and
- Overview
- User Satisfaction
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Piik aggregates data from multiple sources to uncover patterns and provide interactive analyses and trends, reliably predict sales, and recommend specific actions to grow sales and optimize costs.
- Overview
- User Satisfaction
- Seller Details
Polaris Technology's Restaurant ERP streamlines operations for restaurant owners, replacing manual processes like data input of sales with automatic workflows and providing real-time synchronization a
- Overview
- User Satisfaction
- Seller Details
Restaurantology’s CRM Integration brings the entire multi-unit restaurant industry to you and your teams from one market intelligence platform. Sync the largest and most reliable database of firmograp
- Overview
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Make improvements based on what your customers say. RevVue is an AI powered tool that surfaces opportunities to improve your restaurant chain by scoring and analyzing thousands of reviews for you in
- Overview
- User Satisfaction
- Seller Details
Rosnet empowers restaurant franchisees with a comprehensive back-of-house (BOH) solution that streamlines operations, reduces costs, and improves decision-making. Designed specifically for the unique
- 100% Enterprise
123 Twitter followers
- Overview
- User Satisfaction
- Seller Details
SmatLynx is a integrated back-office solution for the restaurant industry.
- Overview
- User Satisfaction
- Seller Details
An windows based system to handle information of various functions like sales, Purchases/issue, Ledger transactions of Restaurant business. Whether you're having a small restaurant, or a multi branch
10 Twitter followers
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- User Satisfaction
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The Software that Will Make Your Restaurant a Prime Choice.
- Overview
- User Satisfaction
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Tenzo is designed to aggregate all of a restaurant or retailers data and uses AI to deliver actionable insights to help them streamline operations.
832 Twitter followers
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- User Satisfaction
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- Overview
- User Satisfaction
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Venga Dine is an OpenTable and point-of-sale integration solution.
514 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Voosh stands at the crossroads of restaurant operations and digital expertise, revolutionizing the way eateries interact with online platforms. Our platform boosts your profits by optimizing earnings
- Overview
- User Satisfaction
- Seller Details
WiseFins is a 100ù cloud based application designing to assist food industry experts in effectively managing their food and beverage costs through the use of real-time data analytics. By providing i
- Overview
- User Satisfaction
- Seller Details
Wisely is the leading Customer Intelligence platform for restaurants. Wisely enables Chuy’s, First Watch, Global Franchise Group, Lazy Dog, P.F. Chang’s, and thousands of other restaurants to person
- 100% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Zip POS Dashboard provides all the information you need to be equipped with business insights that will help you grow your business. The pos reprting is automated for you so that you don't have to do
8,174 Twitter followers
Learn More About Restaurant Business Intelligence & Analytics Software
What is Restaurant Business Intelligence & Analytics Software?
Restaurant business intelligence & analytics software give restaurant owners more insight into their business performance. Restaurant business intelligence software allows businesses to collect and measure data from multiple sources, such as restaurant POS systems, restaurant management software, restaurant inventory management software, etc. Still, it also creates data-driven models that can learn independently.
This industry uses data analytics software to provide industry-specific business intelligence for restaurants, such as menu analysis and food costs. It arms owners with real-time predictive analytics that help streamline operations, increase profits, and deliver exceptional marketing campaigns. The software also analyzes labor costs, helps to drill down food costs, and enhances the customer experience.
What Types of Restaurant Business Intelligence & Analytics Software Exist?
There are mainly two types of restaurant business intelligence & analytics software currently in use; traditional analytical platforms and cloud-based business intelligence and analytics systems. While most of the restaurant business operations were earlier performed by conventional business sales data systems, there is a shift with businesses moving towards cloud-based systems. Some solutions are available as mobile apps, allowing free-flowing accessibility to navigate the restaurant floor.
On-premises platforms
On-premises analytical platforms are traditionally embedded in the restaurant management system. Often this software must be updated manually, and most data storage occurs inside the premises. Owners and managers may choose an on-premises product to promote user adaptation by placing the analytics inside regularly used software.
Cloud-based systems
Cloud-based restaurant analytics solutions are all-in-one business intelligence systems that allow owners to make informed decisions. Cloud-based functionality allows a convenient and efficient communication path by housing all the business data in one place, making it accessible for future reference. Cloud-based software is straightforward to implement via portable tablets and touchscreen stations, easing the learning curve and implementation process for restaurant managers.
What are the Common Features of Restaurant Business Intelligence & Analytics Software?
The following are some core features within restaurant business intelligence & analytics software that can help users provide robust reporting, save hours, and make daily profit-driven decisions.
Reporting and analytics: Restaurant business intelligence & analytics software takes data and then visualizes and analyzes it. This collection of data creates a clear picture of its operations. With this data and analysis, restaurant owners and managers can decide where they are performing well and where to improve. While data analytics solutions will provide more robust information, the essential tools within restaurant management systems are often enough for busy restaurateurs without a background in data science.
Loyalty programs: The hospitality industry depends on successful marketing, where presentation and guest experience are vital. Loyalty programs are an easy way to help ensure repeat business. Using restaurant analytics tools with a built-in loyalty program, users can create gift cards, punch cards, or any other loyalty programs quickly and efficiently to ensure customers keep returning and spending more.
Menu analysis: Restaurant business intelligence & analytics solutions provide menu creation features to help users customize their menu items via banners, images, etc. This can help businesses become more discoverable to customers and differentiate from competitors.
What are the Benefits of Restaurant Business Intelligence & Analytics Software?
These restaurant business intelligence & analytics tools help provide visibility into a company’s data. Employees can make informed decisions and positively impact the company by visualizing and understanding business data. With the amount of data accessible to businesses today, it is a near necessity that they implement some restaurant business intelligence software to better understand and act on that data.
Deliver personalized dining experiences: With the help of consumer behavior data, restaurant intelligence platforms enable owners to create unique experiences tailored to individual customers. Managers have the opportunity to personalize every step of the consumer journey.
Make data-driven decisions: The restaurant can optimize and achieve its fullest potential by using data to drive every business decision. The business should leverage analytics and business intelligence tools to understand all market aspects, including inventory management, employee management, and sales data for performance analysis. These business aspects and decisions should be vetted using configurable restaurant data and business intelligence.
Measure company performance: Restaurant owners adopt business intelligence tools for tracking and measuring company goals. Data visualization tools are often used to track company key performance indicators in real time. Business intelligence platforms and restaurant data analytics software can be used to determine why the establishment is either exceeding or falling short of important company metrics. Adjustments and pivots can be made quickly and easily by developing a keen understanding of why the business is performing the way it is.
Who Uses Restaurant Business Intelligence & Analytics Software?
Depending on the goals and size of the restaurant, some software is built specifically for a single location. In contrast, others are specifically created for large businesses handling multiple locations or chains. Analysts or managers from different restaurant groups and properties use this software to perform routine analytical tasks. Here’s a list of a few personnel who often use this software.
Restaurant owners: Restaurant owners use business intelligence software to track and measure key performance indicators (KPIs), such as sales, and inventory counts, on a monthly, quarterly, or yearly basis.
Restaurant managers: Restaurant managers serve as an analyst through the usage of business intelligence & analytics. These managers implement data mining to draw actionable insights using various algorithms and modeling techniques such as big data, descriptive analytics, diagnostic analytics, predictive analytics, and prescriptive analytics.
Brand or marketing managers: Brand or marketing managers use restaurant intelligence platforms to monitor brand performance through sales data. It helps track consumer behavior and trends, which allows them to strategize marketing campaigns and loyalty programs.
Software Related to Restaurant Business Intelligence & Analytics Software
Related solutions that can be used together with restaurant business intelligence & analytics software include:
Restaurant reservations software: This software is designed to accept and manage reservations. Customers can make a reservation for a specific time on a restaurant's website or a dedicated reservations site. While restaurant management software may also be able to do this, it may not necessarily integrate with the larger aggregate areas.
Restaurant management software: This software can create reports and analytics by gathering a large amount of data from all restaurant operations. Still, they may not be as robust as those created by a dedicated business intelligence and analytics tool.
Analytics platforms: Analytics platforms provide a toolset for businesses to absorb, organize, discover, and analyze data to reveal actionable insights that can help improve decision making and inform business strategy. Business and data analysts can use this tool to prepare, model, and transform data to better understand the company's day-to-day performance.
Challenges with Restaurant Business Intelligence & Analytics Software
Restaurant business intelligence & analytics software solutions can come with their own set of challenges.
System upgrades: Restaurant business intelligence & analytics software might require frequent updates. Transitioning to new versions from an old version not only demands time and expertise but also creates confusion in the mind of the users. Users might receive system updates during hours of operation, which could slow down data configuration and automation processes. While these updates are necessary for smooth functioning, one needs to schedule these updates during a time that wouldn't interfere with the restaurant hours.
Integrations: If the business intelligence tool fully integrates with existing software, a complete view of a restaurant's operational performance becomes more accessible. Similarly, if an integration experiences a communication error or other issue during a data query, it causes an incorrect or incomplete reading. Users should make a point to monitor these connections and any potential performance issues throughout their software stack to ensure that correct, complete, and up-to-date information is being processed and displayed on dashboards.
How to Buy Restaurant Business Intelligence & Analytics Software
Requirements Gathering (RFI/RFP) for Restaurant Business Intelligence & Analytics Software
When searching for the right restaurant business intelligence & analytics software, creating a long list based on products that contain some of the most necessary features for a functioning inventory management system is essential. After segmenting the available pool based on crucial elements, one can sort based on nice-to-haves, bells and whistles, and industry-specific software requirements.
Compare Restaurant Business Intelligence & Analytics Software Products
Create a long list
After the buyer has determined that their restaurant would benefit from analytics services, the next action item would be to develop a long list of the best available options. Long lists help customers focus on gathering software that best fits their broadest needs. For example, some restaurant delivery software is better suited for small or non-franchised businesses. A restaurant business intelligence & analytics software that doesn't support analytics and reports for a medium or large-sized business doesn't qualify for the long list because it needs this vital functionality.
Create a short list
A short list narrows the long list of buyers and helps make constructive decisions on which software to opt for. Short lists are more specific to the exact need of the buyer, mapped with the features offered by the product, and generally whittle down the long list based on the budget.
Conduct demos
Buyers must schedule calls with the vendors on the short list to ensure their product is the right fit. The most foolproof way to make the right decision is to actually test out the software. It is important to ask vendors how their product addresses the restaurant’s most pressing needs.
Selection of Restaurant Business Intelligence & Analytics Software
Choose a selection team
Selecting the right team to help decide which software to implement is a critical part of the process. Purchasing this software for one’s business will affect internal processes and performance management. Not only will this team be tasked with identifying pain points, but they will also play a large part in the implementation of software. For larger restaurants that are part of chains, the executive team should be involved in the decision-making process.
Negotiation
Negotiating the software depends on the vendors' listed price, which can be used as a starting-off point to arrive at a final price. It generally happens between two selected vendors, out of which one wins the deal. Final negotiation must be done by considering attributes like the quality of service and support, add-ons offered, and price ranges that suit the package.
Final decision
The final decision should be based on all the information gathered, features offered, and a price agreed upon by both parties involved in the purchasing process of the product. The restaurant owner or senior management should select the software after carefully reviewing all the information provided by the vendor team. Businesses should keep in mind to choose the solution that meets most of, if not all, their requirements.
