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Best Enterprise Remote Desktop Software

Anindita Sengupta
AS
Researched and written by Anindita Sengupta

Products classified in the overall Remote Desktop category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Remote Desktop to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Remote Desktop category.

In addition to qualifying for inclusion in the Remote Desktop Software category, to qualify for inclusion in the Enterprise Business Remote Desktop Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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26 Listings in Enterprise Remote Desktop Software Available

(3,525)4.5 out of 5
Optimized for quick response
6th Easiest To Use in Remote Desktop software
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Entry Level Price:Starting at $24.90
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

    Users
    • Software Engineer
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • TeamViewer is a remote access and support software that allows users to connect to and manage devices remotely.
    • Reviewers like TeamViewer's ease of use, fast and reliable connectivity, and its ability to work well even in poor network conditions, making remote support straightforward and dependable.
    • Reviewers noted that TeamViewer can be slow if the internet connection is unstable, it requires a steady network and a lot of bandwidth, and its commercial or business use can be quite expensive.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TeamViewer Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    387
    Remote Access
    281
    Remote Control
    232
    Remote Work
    214
    Easy Access
    194
    Cons
    Connection Issues
    126
    Connectivity Issues
    118
    Slow Performance
    99
    Remote Access Issues
    91
    Expensive
    82
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TeamViewer features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Usage Information
    Average: 8.7
    9.1
    Remote Device Control
    Average: 9.0
    8.8
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Goppingen
    Twitter
    @TeamViewer
    49,373 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,660 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

Users
  • Software Engineer
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • TeamViewer is a remote access and support software that allows users to connect to and manage devices remotely.
  • Reviewers like TeamViewer's ease of use, fast and reliable connectivity, and its ability to work well even in poor network conditions, making remote support straightforward and dependable.
  • Reviewers noted that TeamViewer can be slow if the internet connection is unstable, it requires a steady network and a lot of bandwidth, and its commercial or business use can be quite expensive.
TeamViewer Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
387
Remote Access
281
Remote Control
232
Remote Work
214
Easy Access
194
Cons
Connection Issues
126
Connectivity Issues
118
Slow Performance
99
Remote Access Issues
91
Expensive
82
TeamViewer features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.8
Usage Information
Average: 8.7
9.1
Remote Device Control
Average: 9.0
8.8
Device Management
Average: 8.7
Seller Details
Company Website
Year Founded
2005
HQ Location
Goppingen
Twitter
@TeamViewer
49,373 Twitter followers
LinkedIn® Page
www.linkedin.com
2,660 employees on LinkedIn®
(348)4.7 out of 5
10th Easiest To Use in Remote Desktop software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for ser

    Users
    • IT Manager
    Industries
    • Information Technology and Services
    • Higher Education
    Market Segment
    • 49% Enterprise
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BeyondTrust Remote Support Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    35
    Remote Access
    34
    Security Focus
    20
    Security
    19
    Remote Support
    16
    Cons
    Expensive
    17
    Pricing Issues
    8
    Remote Access Issues
    7
    Complexity
    6
    Connectivity Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BeyondTrust Remote Support features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Usage Information
    Average: 8.7
    9.2
    Remote Device Control
    Average: 9.0
    8.7
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1985
    HQ Location
    Johns Creek, GA
    Twitter
    @BeyondTrust
    14,387 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,695 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for ser

Users
  • IT Manager
Industries
  • Information Technology and Services
  • Higher Education
Market Segment
  • 49% Enterprise
  • 34% Mid-Market
BeyondTrust Remote Support Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
35
Remote Access
34
Security Focus
20
Security
19
Remote Support
16
Cons
Expensive
17
Pricing Issues
8
Remote Access Issues
7
Complexity
6
Connectivity Issues
5
BeyondTrust Remote Support features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.0
Usage Information
Average: 8.7
9.2
Remote Device Control
Average: 9.0
8.7
Device Management
Average: 8.7
Seller Details
Company Website
Year Founded
1985
HQ Location
Johns Creek, GA
Twitter
@BeyondTrust
14,387 Twitter followers
LinkedIn® Page
www.linkedin.com
1,695 employees on LinkedIn®

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(517)4.6 out of 5
8th Easiest To Use in Remote Desktop software
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Entry Level Price:$0.25
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ISL Online is remote support and remote access tool with a rich set of features and very high-security standards. ISL Online allows users to securely access and control remote Windows, Mac and Linux c

    Users
    • Director
    • CEO
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 50% Small-Business
    • 25% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ISL Online is a remote access solution that allows users to work on their computers from anywhere and provides support to customers remotely.
    • Reviewers appreciate the ease of use, secure connection, and the ability to manage multiple users on one license, making it ideal for small businesses and IT support.
    • Reviewers experienced issues with the copy-paste function, difficulty in connecting to MacOS computers, and found the user interface could be more modern and visually polished.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ISL Online Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    67
    Customer Support
    29
    Remote Support
    26
    Remote Access
    23
    Easy Setup
    21
    Cons
    Remote Access Issues
    19
    Improvement Needed
    9
    Connection Issues
    8
    Not User-Friendly
    8
    Remote Control Issues
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ISL Online features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Usage Information
    Average: 8.7
    9.1
    Remote Device Control
    Average: 9.0
    8.2
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2001
    HQ Location
    Ljubljana, SI
    Twitter
    @xlab_si
    828 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    53 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ISL Online is remote support and remote access tool with a rich set of features and very high-security standards. ISL Online allows users to securely access and control remote Windows, Mac and Linux c

Users
  • Director
  • CEO
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 50% Small-Business
  • 25% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ISL Online is a remote access solution that allows users to work on their computers from anywhere and provides support to customers remotely.
  • Reviewers appreciate the ease of use, secure connection, and the ability to manage multiple users on one license, making it ideal for small businesses and IT support.
  • Reviewers experienced issues with the copy-paste function, difficulty in connecting to MacOS computers, and found the user interface could be more modern and visually polished.
ISL Online Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
67
Customer Support
29
Remote Support
26
Remote Access
23
Easy Setup
21
Cons
Remote Access Issues
19
Improvement Needed
9
Connection Issues
8
Not User-Friendly
8
Remote Control Issues
8
ISL Online features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.7
Usage Information
Average: 8.7
9.1
Remote Device Control
Average: 9.0
8.2
Device Management
Average: 8.7
Seller Details
Company Website
Year Founded
2001
HQ Location
Ljubljana, SI
Twitter
@xlab_si
828 Twitter followers
LinkedIn® Page
www.linkedin.com
53 employees on LinkedIn®
(518)4.6 out of 5
4th Easiest To Use in Remote Desktop software
View top Consulting Services for Zoho Assist
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Entry Level Price:$15.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Support remote customers instantly with web-based, on-demand support sessions. Seamlessly set up and manage remote computers with unattended access ensuring complete security and reliability throughou

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 70% Small-Business
    • 21% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho Assist is a remote access platform that provides unattended access, cross-platform compatibility, and integration with various platforms.
    • Reviewers frequently mention the ease of use, affordability, fast connection, and the ability to manage multiple devices remotely as key benefits of Zoho Assist.
    • Users mentioned occasional connection issues, complexity in using some features, and the need for additional purchases for full functionality as drawbacks of the product.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zoho Assist Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    119
    Remote Access
    98
    Remote Support
    69
    Easy Access
    55
    Reliability
    55
    Cons
    Remote Access Issues
    33
    Connection Issues
    19
    Technical Issues
    18
    Complexity
    17
    Screen Management
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoho Assist features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Usage Information
    Average: 8.7
    9.2
    Remote Device Control
    Average: 9.0
    8.5
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    103,910 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26,328 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Support remote customers instantly with web-based, on-demand support sessions. Seamlessly set up and manage remote computers with unattended access ensuring complete security and reliability throughou

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 70% Small-Business
  • 21% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho Assist is a remote access platform that provides unattended access, cross-platform compatibility, and integration with various platforms.
  • Reviewers frequently mention the ease of use, affordability, fast connection, and the ability to manage multiple devices remotely as key benefits of Zoho Assist.
  • Users mentioned occasional connection issues, complexity in using some features, and the need for additional purchases for full functionality as drawbacks of the product.
Zoho Assist Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
119
Remote Access
98
Remote Support
69
Easy Access
55
Reliability
55
Cons
Remote Access Issues
33
Connection Issues
19
Technical Issues
18
Complexity
17
Screen Management
17
Zoho Assist features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.9
Usage Information
Average: 8.7
9.2
Remote Device Control
Average: 9.0
8.5
Device Management
Average: 8.7
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
103,910 Twitter followers
LinkedIn® Page
www.linkedin.com
26,328 employees on LinkedIn®
Phone
+1 (888) 900-9646
(140)4.5 out of 5
29th Easiest To Use in Remote Desktop software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Microsoft Remote Desktop Services, formally known as Terminal Services, is a desktop virtualization software for Microsoft Windows products.

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 34% Mid-Market
    • 34% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Remote Desktop Services Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy to Access
    9
    Ease of Use
    7
    User-Friendly
    4
    Security Focus
    3
    Easy Connection
    2
    Cons
    Connection Issues
    4
    Slow Performance
    2
    Feature Limitations
    1
    Learning Curve
    1
    Not User-Friendly
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Remote Desktop Services features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Usage Information
    Average: 8.7
    9.0
    Remote Device Control
    Average: 9.0
    8.5
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,002,134 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    234,872 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Microsoft Remote Desktop Services, formally known as Terminal Services, is a desktop virtualization software for Microsoft Windows products.

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 34% Mid-Market
  • 34% Small-Business
Remote Desktop Services Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy to Access
9
Ease of Use
7
User-Friendly
4
Security Focus
3
Easy Connection
2
Cons
Connection Issues
4
Slow Performance
2
Feature Limitations
1
Learning Curve
1
Not User-Friendly
1
Remote Desktop Services features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.8
Usage Information
Average: 8.7
9.0
Remote Device Control
Average: 9.0
8.5
Device Management
Average: 8.7
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,002,134 Twitter followers
LinkedIn® Page
www.linkedin.com
234,872 employees on LinkedIn®
Ownership
MSFT
(194)4.6 out of 5
19th Easiest To Use in Remote Desktop software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogMeIn Rescue offers simple yet powerful, enterprise-grade remote support for a frictionless world. With robust remote support features, advanced security capabilities, and ample customization option

    Users
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 37% Mid-Market
    • 35% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LogMeIn Rescue Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    Remote Access
    15
    Remote Support
    12
    Customer Support
    10
    Easy Access
    8
    Cons
    Remote Access Issues
    7
    Connectivity Issues
    6
    Connection Issues
    5
    Technical Issues
    5
    Poor Connectivity
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LogMeIn Rescue features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Usage Information
    Average: 8.7
    9.4
    Remote Device Control
    Average: 9.0
    9.3
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GoTo
    Company Website
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    45,817 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogMeIn Rescue offers simple yet powerful, enterprise-grade remote support for a frictionless world. With robust remote support features, advanced security capabilities, and ample customization option

Users
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 37% Mid-Market
  • 35% Small-Business
LogMeIn Rescue Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
Remote Access
15
Remote Support
12
Customer Support
10
Easy Access
8
Cons
Remote Access Issues
7
Connectivity Issues
6
Connection Issues
5
Technical Issues
5
Poor Connectivity
4
LogMeIn Rescue features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
9.0
Usage Information
Average: 8.7
9.4
Remote Device Control
Average: 9.0
9.3
Device Management
Average: 8.7
Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
45,817 Twitter followers
LinkedIn® Page
www.linkedin.com
1,108 employees on LinkedIn®
(1,036)4.5 out of 5
12th Easiest To Use in Remote Desktop software
Save to My Lists
Entry Level Price:$22.90
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from l

    Users
    • Software Engineer
    • Software Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 44% Mid-Market
    • 43% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • AnyDesk is a remote desktop access software that allows users to connect to other computers and perform tasks remotely.
    • Reviewers frequently mention the software's ease of use, fast connection speed, and its ability to work smoothly even on slow internet connections, making it a reliable tool for remote support and collaboration.
    • Reviewers mentioned issues such as occasional connection drops, a dated interface, false security alerts, limitations in the free version, and a lack of flexibility in business plan pricing.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AnyDesk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    38
    Remote Access
    27
    Remote Support
    21
    Remote Control
    15
    Simple
    15
    Cons
    Remote Access Issues
    16
    Connection Issues
    11
    Slow Performance
    10
    Internet Speed
    9
    Slow Connectivity
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AnyDesk features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Usage Information
    Average: 8.7
    9.2
    Remote Device Control
    Average: 9.0
    8.9
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    Stuttgart
    Twitter
    @anydesk
    7,482 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    825 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from l

Users
  • Software Engineer
  • Software Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 44% Mid-Market
  • 43% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • AnyDesk is a remote desktop access software that allows users to connect to other computers and perform tasks remotely.
  • Reviewers frequently mention the software's ease of use, fast connection speed, and its ability to work smoothly even on slow internet connections, making it a reliable tool for remote support and collaboration.
  • Reviewers mentioned issues such as occasional connection drops, a dated interface, false security alerts, limitations in the free version, and a lack of flexibility in business plan pricing.
AnyDesk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
38
Remote Access
27
Remote Support
21
Remote Control
15
Simple
15
Cons
Remote Access Issues
16
Connection Issues
11
Slow Performance
10
Internet Speed
9
Slow Connectivity
9
AnyDesk features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
9.1
Usage Information
Average: 8.7
9.2
Remote Device Control
Average: 9.0
8.9
Device Management
Average: 8.7
Seller Details
Year Founded
2014
HQ Location
Stuttgart
Twitter
@anydesk
7,482 Twitter followers
LinkedIn® Page
www.linkedin.com
825 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Rem

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 49% Mid-Market
    • 37% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SolarWinds DameWare Remote Support Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Remote Access
    1
    Remote Control
    1
    Remote Support
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SolarWinds DameWare Remote Support features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Usage Information
    Average: 8.7
    9.5
    Remote Device Control
    Average: 9.0
    9.2
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1999
    HQ Location
    Austin, TX
    Twitter
    @solarwinds
    19,835 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,797 employees on LinkedIn®
    Ownership
    NYSE: SWI
Product Description
How are these determined?Information
This description is provided by the seller.

Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Rem

Users
No information available
Industries
No information available
Market Segment
  • 49% Mid-Market
  • 37% Enterprise
SolarWinds DameWare Remote Support Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Remote Access
1
Remote Control
1
Remote Support
1
Cons
This product has not yet received any negative sentiments.
SolarWinds DameWare Remote Support features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
9.1
Usage Information
Average: 8.7
9.5
Remote Device Control
Average: 9.0
9.2
Device Management
Average: 8.7
Seller Details
Year Founded
1999
HQ Location
Austin, TX
Twitter
@solarwinds
19,835 Twitter followers
LinkedIn® Page
www.linkedin.com
2,797 employees on LinkedIn®
Ownership
NYSE: SWI
(401)4.5 out of 5
Optimized for quick response
16th Easiest To Use in Remote Desktop software
Save to My Lists
Entry Level Price:$40.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software EV Reach enables you to seamlessly support

    Users
    • IT Manager
    • Systems Administrator
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 59% Mid-Market
    • 31% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • EV Reach is a remote access platform that allows users to manage endpoints remotely, deploy software, and monitor devices.
    • Reviewers like the simplicity and ease of use of the interface, the quick and reliable remote sessions, the ability to pass tasks to other users, and the integration with AD for onsite and remote troubleshooting.
    • Reviewers noted issues with occasional server problems, difficulties in updating credentials, slow detection of computers after a restart, and complexities in customization options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • EV Reach Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    32
    Remote Control
    31
    Remote Access
    28
    Remote Support
    24
    Automation
    13
    Cons
    Remote Access Issues
    10
    Connection Issues
    9
    Slow Performance
    9
    Feature Limitations
    6
    Expensive
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • EV Reach features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Usage Information
    Average: 8.7
    9.2
    Remote Device Control
    Average: 9.0
    8.5
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    EasyVista
    Company Website
    Year Founded
    1988
    HQ Location
    Noisy-le-Grand
    Twitter
    @EasyVista
    1,276 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    394 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software EV Reach enables you to seamlessly support

Users
  • IT Manager
  • Systems Administrator
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 59% Mid-Market
  • 31% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • EV Reach is a remote access platform that allows users to manage endpoints remotely, deploy software, and monitor devices.
  • Reviewers like the simplicity and ease of use of the interface, the quick and reliable remote sessions, the ability to pass tasks to other users, and the integration with AD for onsite and remote troubleshooting.
  • Reviewers noted issues with occasional server problems, difficulties in updating credentials, slow detection of computers after a restart, and complexities in customization options.
EV Reach Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
32
Remote Control
31
Remote Access
28
Remote Support
24
Automation
13
Cons
Remote Access Issues
10
Connection Issues
9
Slow Performance
9
Feature Limitations
6
Expensive
5
EV Reach features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.8
Usage Information
Average: 8.7
9.2
Remote Device Control
Average: 9.0
8.5
Device Management
Average: 8.7
Seller Details
Seller
EasyVista
Company Website
Year Founded
1988
HQ Location
Noisy-le-Grand
Twitter
@EasyVista
1,276 Twitter followers
LinkedIn® Page
www.linkedin.com
394 employees on LinkedIn®
Entry Level Price:$79.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A fast, easy and powerful application for running Windows on your Intel or Apple M1 Mac—all without rebooting. Includes 30+ one-touch tools to simplify everyday tasks on Mac and Windows.

    Users
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 68% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Parallels Desktop for Mac Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Connection Speed
    2
    Cross-Platform
    2
    Easy Deployment
    2
    Easy Setup
    2
    Cons
    Expensive
    2
    Internet Speed
    1
    Restart Issues
    1
    Slow Performance
    1
    Subscription Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Parallels Desktop for Mac features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Usage Information
    Average: 8.7
    8.5
    Remote Device Control
    Average: 9.0
    8.8
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Bellevue, WA
    Twitter
    @corelsoftware
    83 Twitter followers
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

A fast, easy and powerful application for running Windows on your Intel or Apple M1 Mac—all without rebooting. Includes 30+ one-touch tools to simplify everyday tasks on Mac and Windows.

Users
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 68% Small-Business
  • 17% Mid-Market
Parallels Desktop for Mac Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Connection Speed
2
Cross-Platform
2
Easy Deployment
2
Easy Setup
2
Cons
Expensive
2
Internet Speed
1
Restart Issues
1
Slow Performance
1
Subscription Issues
1
Parallels Desktop for Mac features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
8.7
Usage Information
Average: 8.7
8.5
Remote Device Control
Average: 9.0
8.8
Device Management
Average: 8.7
Seller Details
Year Founded
2006
HQ Location
Bellevue, WA
Twitter
@corelsoftware
83 Twitter followers
LinkedIn® Page
www.linkedin.com
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience.

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 40% Small-Business
    • 37% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Microsoft Quick Assist Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Easy to Access
    3
    Easy Connection
    2
    Easy Deployment
    2
    Simplicity
    2
    Cons
    Feature Limitations
    4
    Limited Compatibility
    4
    Admin
    2
    Connection Issues
    2
    Security Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Microsoft Quick Assist features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Usage Information
    Average: 8.7
    9.6
    Remote Device Control
    Average: 9.0
    8.4
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,002,134 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    234,872 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience.

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 40% Small-Business
  • 37% Enterprise
Microsoft Quick Assist Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Easy to Access
3
Easy Connection
2
Easy Deployment
2
Simplicity
2
Cons
Feature Limitations
4
Limited Compatibility
4
Admin
2
Connection Issues
2
Security Issues
2
Microsoft Quick Assist features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.4
Usage Information
Average: 8.7
9.6
Remote Device Control
Average: 9.0
8.4
Device Management
Average: 8.7
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,002,134 Twitter followers
LinkedIn® Page
www.linkedin.com
234,872 employees on LinkedIn®
Ownership
MSFT
(52)4.3 out of 5
35th Easiest To Use in Remote Desktop software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Apple Remote Desktop allows IT administrators to quickly distribute software and remotely access computers across a network.

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 37% Small-Business
    • 35% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Apple Remote Desktop Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Cons
    Connection Issues
    1
    Feature Limitations
    1
    Remote Access Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Apple Remote Desktop features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Usage Information
    Average: 8.7
    9.2
    Remote Device Control
    Average: 9.0
    8.1
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Apple
    Year Founded
    1976
    HQ Location
    Cupertino, CA
    Twitter
    @Apple
    9,889,641 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    163,257 employees on LinkedIn®
    Ownership
    NASDAQ:AAPL
Product Description
How are these determined?Information
This description is provided by the seller.

Apple Remote Desktop allows IT administrators to quickly distribute software and remotely access computers across a network.

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 37% Small-Business
  • 35% Enterprise
Apple Remote Desktop Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Cons
Connection Issues
1
Feature Limitations
1
Remote Access Issues
1
Apple Remote Desktop features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
8.5
Usage Information
Average: 8.7
9.2
Remote Device Control
Average: 9.0
8.1
Device Management
Average: 8.7
Seller Details
Seller
Apple
Year Founded
1976
HQ Location
Cupertino, CA
Twitter
@Apple
9,889,641 Twitter followers
LinkedIn® Page
www.linkedin.com
163,257 employees on LinkedIn®
Ownership
NASDAQ:AAPL
(214)4.2 out of 5
11th Easiest To Use in Remote Desktop software
Save to My Lists
Entry Level Price:Starting at $35.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GoToMyPC is the fast, easy, secure way to instantly access your office Mac or PC from any Internet connection. With GoToMyPC it just takes a click to instantly work on your computer in real time — it’

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 71% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GoToMyPC Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Remote Access
    28
    Ease of Use
    24
    Remote Control
    16
    Remote Functionality
    14
    Reliability
    12
    Cons
    Expensive
    15
    Pricing Issues
    9
    Remote Access Issues
    6
    Slow Performance
    6
    Limited Features
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GoToMyPC features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.1
    Usage Information
    Average: 8.7
    8.6
    Remote Device Control
    Average: 9.0
    8.5
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GoTo
    Company Website
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    45,817 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GoToMyPC is the fast, easy, secure way to instantly access your office Mac or PC from any Internet connection. With GoToMyPC it just takes a click to instantly work on your computer in real time — it’

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 71% Small-Business
  • 23% Mid-Market
GoToMyPC Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Remote Access
28
Ease of Use
24
Remote Control
16
Remote Functionality
14
Reliability
12
Cons
Expensive
15
Pricing Issues
9
Remote Access Issues
6
Slow Performance
6
Limited Features
3
GoToMyPC features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.0
8.1
Usage Information
Average: 8.7
8.6
Remote Device Control
Average: 9.0
8.5
Device Management
Average: 8.7
Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
45,817 Twitter followers
LinkedIn® Page
www.linkedin.com
1,108 employees on LinkedIn®
(543)4.1 out of 5
39th Easiest To Use in Remote Desktop software
View top Consulting Services for Citrix DaaS
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Citrix Virtual Apps and Desktops provides the most comprehensive desktop as a service (DaaS) and VDI options, optimized to provide today’s flexible workforce with secure, high-performance experiences.

    Users
    • Analyst
    • Software Engineer
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 59% Enterprise
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Citrix DaaS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Performance
    4
    Ease of Use
    2
    Intuitive Interface
    2
    Simple
    2
    Speed
    2
    Cons
    Limited Compatibility
    2
    Slow Loading
    2
    Slow Performance
    2
    Audio Issues
    1
    Connection Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Citrix DaaS features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Usage Information
    Average: 8.7
    9.5
    Remote Device Control
    Average: 9.0
    8.7
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Citrix
    Year Founded
    1989
    HQ Location
    Fort Lauderdale, FL
    Twitter
    @citrix
    203,482 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,450 employees on LinkedIn®
    Ownership
    NASDAQ:CTXS
Product Description
How are these determined?Information
This description is provided by the seller.

Citrix Virtual Apps and Desktops provides the most comprehensive desktop as a service (DaaS) and VDI options, optimized to provide today’s flexible workforce with secure, high-performance experiences.

Users
  • Analyst
  • Software Engineer
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 59% Enterprise
  • 29% Mid-Market
Citrix DaaS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Performance
4
Ease of Use
2
Intuitive Interface
2
Simple
2
Speed
2
Cons
Limited Compatibility
2
Slow Loading
2
Slow Performance
2
Audio Issues
1
Connection Issues
1
Citrix DaaS features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.6
Usage Information
Average: 8.7
9.5
Remote Device Control
Average: 9.0
8.7
Device Management
Average: 8.7
Seller Details
Seller
Citrix
Year Founded
1989
HQ Location
Fort Lauderdale, FL
Twitter
@citrix
203,482 Twitter followers
LinkedIn® Page
www.linkedin.com
4,450 employees on LinkedIn®
Ownership
NASDAQ:CTXS
(477)4.7 out of 5
15th Easiest To Use in Remote Desktop software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and re

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 67% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ScreenConnect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Remote Access
    10
    Tool Utility
    9
    Features
    8
    Remote Work
    8
    Cons
    Technical Issues
    5
    Expensive
    3
    Learning Curve
    3
    Limited Features
    3
    Security Concerns
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ScreenConnect features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Usage Information
    Average: 8.7
    9.5
    Remote Device Control
    Average: 9.0
    9.1
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1982
    HQ Location
    Tampa, FL
    Twitter
    @ConnectWise
    15,005 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,224 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and re

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 67% Small-Business
  • 30% Mid-Market
ScreenConnect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Remote Access
10
Tool Utility
9
Features
8
Remote Work
8
Cons
Technical Issues
5
Expensive
3
Learning Curve
3
Limited Features
3
Security Concerns
3
ScreenConnect features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.9
Usage Information
Average: 8.7
9.5
Remote Device Control
Average: 9.0
9.1
Device Management
Average: 8.7
Seller Details
Company Website
Year Founded
1982
HQ Location
Tampa, FL
Twitter
@ConnectWise
15,005 Twitter followers
LinkedIn® Page
www.linkedin.com
3,224 employees on LinkedIn®
Entry Level Price:Starting at $30.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Remote Desktop Manager (RDM) is a comprehensive remote access management solution designed to help IT departments centralize and streamline all remote connections within an organization. By providing

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Small-Business
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Devolutions Remote Desktop Manager Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Remote Access
    9
    User Interface
    7
    Easy Access
    6
    Device Management
    5
    Cons
    Slow Performance
    9
    Learning Curve
    3
    Limited OS Compatibility
    3
    Remote Access Issues
    3
    Screen Management
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Devolutions Remote Desktop Manager features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Usage Information
    Average: 8.7
    9.5
    Remote Device Control
    Average: 9.0
    8.5
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    Lavaltrie, Quebec
    Twitter
    @DevolutionsInc
    1,217 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    205 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Remote Desktop Manager (RDM) is a comprehensive remote access management solution designed to help IT departments centralize and streamline all remote connections within an organization. By providing

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Small-Business
  • 40% Mid-Market
Devolutions Remote Desktop Manager Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Remote Access
9
User Interface
7
Easy Access
6
Device Management
5
Cons
Slow Performance
9
Learning Curve
3
Limited OS Compatibility
3
Remote Access Issues
3
Screen Management
3
Devolutions Remote Desktop Manager features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.1
Usage Information
Average: 8.7
9.5
Remote Device Control
Average: 9.0
8.5
Device Management
Average: 8.7
Seller Details
Year Founded
2010
HQ Location
Lavaltrie, Quebec
Twitter
@DevolutionsInc
1,217 Twitter followers
LinkedIn® Page
www.linkedin.com
205 employees on LinkedIn®
(205)4.6 out of 5
28th Easiest To Use in Remote Desktop software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With more than 50,000 customer installations across the five continents, Pandora FMS is an out-of-the-box monitoring solution. Pandora FMS gives you the agility to find and solve problems quickly,

    Users
    • Data Analyst
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 48% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pandora FMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring
    126
    Ease of Use
    109
    Real-time Monitoring
    83
    Flexibility
    61
    Platform Support
    54
    Cons
    Learning Curve
    41
    Learning Difficulty
    29
    Complex Configuration
    27
    Complex Setup
    27
    Difficult Configuration
    24
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pandora FMS features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    10.0
    Usage Information
    Average: 8.7
    9.2
    Remote Device Control
    Average: 9.0
    9.2
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2004
    HQ Location
    Madrid, Spain
    Twitter
    @pandorafms
    5,559 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    58 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With more than 50,000 customer installations across the five continents, Pandora FMS is an out-of-the-box monitoring solution. Pandora FMS gives you the agility to find and solve problems quickly,

Users
  • Data Analyst
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 48% Mid-Market
  • 37% Small-Business
Pandora FMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring
126
Ease of Use
109
Real-time Monitoring
83
Flexibility
61
Platform Support
54
Cons
Learning Curve
41
Learning Difficulty
29
Complex Configuration
27
Complex Setup
27
Difficult Configuration
24
Pandora FMS features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
10.0
Usage Information
Average: 8.7
9.2
Remote Device Control
Average: 9.0
9.2
Device Management
Average: 8.7
Seller Details
Company Website
Year Founded
2004
HQ Location
Madrid, Spain
Twitter
@pandorafms
5,559 Twitter followers
LinkedIn® Page
www.linkedin.com
58 employees on LinkedIn®
(437)4.7 out of 5
17th Easiest To Use in Remote Desktop software
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Entry Level Price:Starting at $3.69
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RealVNC® Connect is the secure remote access solution from RealVNC, the inventors of VNC technology. RealVNC Connect lets you connect to a remote device anywhere in the world to view its desktop in re

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 56% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • RealVNC Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Easy Setup
    5
    Easy Access
    4
    Reliability
    4
    Reliable
    4
    Cons
    Expensive
    3
    Connection Issues
    2
    Feature Limitations
    2
    Poor Customer Support
    2
    Remote Access Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • RealVNC features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Usage Information
    Average: 8.7
    9.5
    Remote Device Control
    Average: 9.0
    8.9
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    RealVNC
    Year Founded
    2002
    HQ Location
    Cambridge, United Kingdom
    Twitter
    @RealVNC
    2,248 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    114 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RealVNC® Connect is the secure remote access solution from RealVNC, the inventors of VNC technology. RealVNC Connect lets you connect to a remote device anywhere in the world to view its desktop in re

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 56% Small-Business
  • 32% Mid-Market
RealVNC Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Easy Setup
5
Easy Access
4
Reliability
4
Reliable
4
Cons
Expensive
3
Connection Issues
2
Feature Limitations
2
Poor Customer Support
2
Remote Access Issues
2
RealVNC features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
8.8
Usage Information
Average: 8.7
9.5
Remote Device Control
Average: 9.0
8.9
Device Management
Average: 8.7
Seller Details
Seller
RealVNC
Year Founded
2002
HQ Location
Cambridge, United Kingdom
Twitter
@RealVNC
2,248 Twitter followers
LinkedIn® Page
www.linkedin.com
114 employees on LinkedIn®
(439)4.4 out of 5
Optimized for quick response
30th Easiest To Use in Remote Desktop software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogMeIn Resolve is the all-in-one IT management and support solution designed to help organizations of all sizes take control of their IT infrastructure. Our platform combines essential features like

    Users
    • IT Manager
    • IT Director
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LogMeIn Resolve Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    57
    Remote Control
    29
    Remote Access
    27
    Customer Support
    26
    Remote Support
    22
    Cons
    Remote Access Issues
    13
    Expensive
    11
    Slow Performance
    11
    Technical Issues
    10
    Access Issues
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LogMeIn Resolve features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Usage Information
    Average: 8.7
    8.7
    Remote Device Control
    Average: 9.0
    8.5
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GoTo
    Company Website
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    45,817 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogMeIn Resolve is the all-in-one IT management and support solution designed to help organizations of all sizes take control of their IT infrastructure. Our platform combines essential features like

Users
  • IT Manager
  • IT Director
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Mid-Market
  • 37% Small-Business
LogMeIn Resolve Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
57
Remote Control
29
Remote Access
27
Customer Support
26
Remote Support
22
Cons
Remote Access Issues
13
Expensive
11
Slow Performance
11
Technical Issues
10
Access Issues
8
LogMeIn Resolve features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.5
Usage Information
Average: 8.7
8.7
Remote Device Control
Average: 9.0
8.5
Device Management
Average: 8.7
Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
45,817 Twitter followers
LinkedIn® Page
www.linkedin.com
1,108 employees on LinkedIn®
(71)4.0 out of 5
View top Consulting Services for Citrix Gateway
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Citrix Gateway is a customer-managed solution that can be deployed on premises or on any public cloud, such as AWS, Azure, or Google Cloud Platform.

    Users
    No information available
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 56% Enterprise
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Citrix Gateway Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Access Management
    2
    App Features
    2
    Ease of Use
    2
    Cloud Computing
    1
    Cloud Services
    1
    Cons
    Performance Issues
    3
    Authentication Issues
    1
    Error Handling
    1
    Internet Speed
    1
    Login Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Citrix Gateway features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Usage Information
    Average: 8.7
    8.4
    Remote Device Control
    Average: 9.0
    8.3
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Citrix
    Year Founded
    1989
    HQ Location
    Fort Lauderdale, FL
    Twitter
    @citrix
    203,482 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,450 employees on LinkedIn®
    Ownership
    NASDAQ:CTXS
Product Description
How are these determined?Information
This description is provided by the seller.

Citrix Gateway is a customer-managed solution that can be deployed on premises or on any public cloud, such as AWS, Azure, or Google Cloud Platform.

Users
No information available
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 56% Enterprise
  • 37% Mid-Market
Citrix Gateway Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Access Management
2
App Features
2
Ease of Use
2
Cloud Computing
1
Cloud Services
1
Cons
Performance Issues
3
Authentication Issues
1
Error Handling
1
Internet Speed
1
Login Issues
1
Citrix Gateway features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
8.4
Usage Information
Average: 8.7
8.4
Remote Device Control
Average: 9.0
8.3
Device Management
Average: 8.7
Seller Details
Seller
Citrix
Year Founded
1989
HQ Location
Fort Lauderdale, FL
Twitter
@citrix
203,482 Twitter followers
LinkedIn® Page
www.linkedin.com
4,450 employees on LinkedIn®
Ownership
NASDAQ:CTXS
(376)3.8 out of 5
43rd Easiest To Use in Remote Desktop software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BlackBerry UEM is a suite of solutions that all rely on the same foundation of security to secure the digital workplace. It keeps employees productive on any device, anywhere, while allowing your secu

    Users
    • Consultant
    Industries
    • Financial Services
    • Information Technology and Services
    Market Segment
    • 55% Enterprise
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BlackBerry UEM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Security
    5
    Easy Access
    4
    File Sharing
    4
    Intuitive
    4
    Cons
    Expensive
    4
    Missing Features
    3
    Outdated Technology
    3
    Poor Interface Design
    3
    Poor UI
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BlackBerry UEM features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1984
    HQ Location
    Waterloo, Ontario
    Twitter
    @BlackBerry
    3,779,730 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,184 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BlackBerry UEM is a suite of solutions that all rely on the same foundation of security to secure the digital workplace. It keeps employees productive on any device, anywhere, while allowing your secu

Users
  • Consultant
Industries
  • Financial Services
  • Information Technology and Services
Market Segment
  • 55% Enterprise
  • 27% Small-Business
BlackBerry UEM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Security
5
Easy Access
4
File Sharing
4
Intuitive
4
Cons
Expensive
4
Missing Features
3
Outdated Technology
3
Poor Interface Design
3
Poor UI
3
BlackBerry UEM features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 9.0
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Company Website
Year Founded
1984
HQ Location
Waterloo, Ontario
Twitter
@BlackBerry
3,779,730 Twitter followers
LinkedIn® Page
www.linkedin.com
2,184 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Provide real-time support and customer service to customers anywhere in the world. Decrease call times, get faster resolutions, and reduce overall costs. With Cisco Webex Support, you meet and exceed

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 48% Enterprise
    • 33% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cisco Webex Support features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    7.3
    Usage Information
    Average: 8.7
    9.2
    Remote Device Control
    Average: 9.0
    8.3
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    729,024 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    94,810 employees on LinkedIn®
    Ownership
    NASDAQ:CSCO
Product Description
How are these determined?Information
This description is provided by the seller.

Provide real-time support and customer service to customers anywhere in the world. Decrease call times, get faster resolutions, and reduce overall costs. With Cisco Webex Support, you meet and exceed

Users
No information available
Industries
No information available
Market Segment
  • 48% Enterprise
  • 33% Small-Business
Cisco Webex Support features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
7.3
Usage Information
Average: 8.7
9.2
Remote Device Control
Average: 9.0
8.3
Device Management
Average: 8.7
Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
729,024 Twitter followers
LinkedIn® Page
www.linkedin.com
94,810 employees on LinkedIn®
Ownership
NASDAQ:CSCO
(212)4.2 out of 5
40th Easiest To Use in Remote Desktop software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Central is a secure, cloud-based remote monitoring and management solution enabling IT professionals to effectively monitor, manage, and safeguard their endpoint infrastructure. ​Whether you have rem

    Users
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LogMeIn Central Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Remote Control
    2
    Connection Speed
    1
    Data Management
    1
    Ease of Use
    1
    Easy Access
    1
    Cons
    Expensive
    2
    Pricing Issues
    2
    Agent Reliability
    1
    Compatibility Issues
    1
    Delays
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LogMeIn Central features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Usage Information
    Average: 8.7
    9.8
    Remote Device Control
    Average: 9.0
    8.0
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GoTo
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    45,817 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Central is a secure, cloud-based remote monitoring and management solution enabling IT professionals to effectively monitor, manage, and safeguard their endpoint infrastructure. ​Whether you have rem

Users
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Small-Business
  • 38% Mid-Market
LogMeIn Central Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Remote Control
2
Connection Speed
1
Data Management
1
Ease of Use
1
Easy Access
1
Cons
Expensive
2
Pricing Issues
2
Agent Reliability
1
Compatibility Issues
1
Delays
1
LogMeIn Central features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.0
8.6
Usage Information
Average: 8.7
9.8
Remote Device Control
Average: 9.0
8.0
Device Management
Average: 8.7
Seller Details
Seller
GoTo
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
45,817 Twitter followers
LinkedIn® Page
www.linkedin.com
1,108 employees on LinkedIn®
(529)4.7 out of 5
3rd Easiest To Use in Remote Desktop software
Save to My Lists
Entry Level Price:$29.50
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. C

    Users
    • Owner
    • President
    Industries
    • Accounting
    • Information Technology and Services
    Market Segment
    • 87% Small-Business
    • 7% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • RemotePC is a remote access software that allows users to access and control their computers from different locations.
    • Users like the ease of setup, the ability to switch between different monitors, and the stability of the connection, which allows them to work comfortably from different devices and locations.
    • Users experienced occasional connection drops or lags, issues with printing from RemotePC, and difficulties with certain features like resizing the remote screen or syncing up with people using the desktop in person.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • RemotePC Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    45
    Remote Access
    29
    Easy Access
    24
    Easy Setup
    22
    Easy to Access
    19
    Cons
    Connection Issues
    7
    Delay Issues
    6
    Remote Access Issues
    6
    Slow Performance
    6
    Login Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • RemotePC features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Usage Information
    Average: 8.7
    9.3
    Remote Device Control
    Average: 9.0
    8.9
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IDrive
    Year Founded
    2007
    HQ Location
    Calabasas, CA
    Twitter
    @IDriveBackup
    18,036 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    118 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. C

Users
  • Owner
  • President
Industries
  • Accounting
  • Information Technology and Services
Market Segment
  • 87% Small-Business
  • 7% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • RemotePC is a remote access software that allows users to access and control their computers from different locations.
  • Users like the ease of setup, the ability to switch between different monitors, and the stability of the connection, which allows them to work comfortably from different devices and locations.
  • Users experienced occasional connection drops or lags, issues with printing from RemotePC, and difficulties with certain features like resizing the remote screen or syncing up with people using the desktop in person.
RemotePC Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
45
Remote Access
29
Easy Access
24
Easy Setup
22
Easy to Access
19
Cons
Connection Issues
7
Delay Issues
6
Remote Access Issues
6
Slow Performance
6
Login Issues
5
RemotePC features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
8.9
Usage Information
Average: 8.7
9.3
Remote Device Control
Average: 9.0
8.9
Device Management
Average: 8.7
Seller Details
Seller
IDrive
Year Founded
2007
HQ Location
Calabasas, CA
Twitter
@IDriveBackup
18,036 Twitter followers
LinkedIn® Page
www.linkedin.com
118 employees on LinkedIn®
(107)4.6 out of 5
31st Easiest To Use in Remote Desktop software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MobaXterm is your ultimate toolbox for remote computing. In a single Windows application, it provides loads of functions that are tailored for programmers, webmasters, IT administrators and pretty muc

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 50% Mid-Market
    • 30% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MobaXTerm Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    File Transfer
    5
    Ease of Use
    4
    Tool Utility
    3
    Connection Speed
    2
    Simplicity
    2
    Cons
    Connection Issues
    2
    Limited Customization
    2
    Information Deficiency
    1
    Learning Curve
    1
    Pricing Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MobaXTerm features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Usage Information
    Average: 8.7
    8.9
    Remote Device Control
    Average: 9.0
    8.6
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Mobatek
    HQ Location
    Toulouse, France
    Twitter
    @mobatek
    3,253 Twitter followers
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

MobaXterm is your ultimate toolbox for remote computing. In a single Windows application, it provides loads of functions that are tailored for programmers, webmasters, IT administrators and pretty muc

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 50% Mid-Market
  • 30% Small-Business
MobaXTerm Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
File Transfer
5
Ease of Use
4
Tool Utility
3
Connection Speed
2
Simplicity
2
Cons
Connection Issues
2
Limited Customization
2
Information Deficiency
1
Learning Curve
1
Pricing Issues
1
MobaXTerm features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
8.6
Usage Information
Average: 8.7
8.9
Remote Device Control
Average: 9.0
8.6
Device Management
Average: 8.7
Seller Details
Seller
Mobatek
HQ Location
Toulouse, France
Twitter
@mobatek
3,253 Twitter followers
LinkedIn® Page
www.linkedin.com
(34)4.1 out of 5
44th Easiest To Use in Remote Desktop software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TightVNC is a free remote control software package.

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 38% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TightVNC Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Connection Speed
    1
    Remote Connectivity
    1
    Remote Support
    1
    Tool Utility
    1
    Cons
    Remote Access Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TightVNC features and usability ratings that predict user satisfaction
    7.9
    Has the product been a good partner in doing business?
    Average: 9.0
    7.3
    Usage Information
    Average: 8.7
    8.4
    Remote Device Control
    Average: 9.0
    7.1
    Device Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    TightVNC
    Year Founded
    2006
    HQ Location
    Tomsk, Tomsk oblast
    Twitter
    @tightvnc
    638 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TightVNC is a free remote control software package.

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 38% Enterprise
TightVNC Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Connection Speed
1
Remote Connectivity
1
Remote Support
1
Tool Utility
1
Cons
Remote Access Issues
1
TightVNC features and usability ratings that predict user satisfaction
7.9
Has the product been a good partner in doing business?
Average: 9.0
7.3
Usage Information
Average: 8.7
8.4
Remote Device Control
Average: 9.0
7.1
Device Management
Average: 8.7
Seller Details
Seller
TightVNC
Year Founded
2006
HQ Location
Tomsk, Tomsk oblast
Twitter
@tightvnc
638 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®