- JumpCloud is a cloud-based directory platform that offers device management, Single Sign-On (SSO), Zero Trust, and SaaS Management functionalities.
- Reviewers frequently mention JumpCloud's adaptability due to its support for multiple operating systems, its ease of use, efficient user and device management, and seamless integrations with tools like Google Workspace and M365.
- Users reported issues with JumpCloud's status transparency, difficulty in finding information about unsupported features, a steep learning curve for new admins, and occasional lag in real-time device status updates.