Knowledge Base Software Resources
Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Knowledge Base Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, and reports from industry data.
Knowledge Base Software Articles
Top 30 FAQ Page Examples and How to Build Yours
It’s no secret that the best companies put their customers first.
by Deirdre O'Donoghue
7 Best Free Knowledge Base Software to Try in 2024
Still searching for those documents spread across multiple systems instead of focusing on your core tasks?
by Sudipto Paul
G2 Updates Its Knowledge Management Category
Knowledge management is foundationally a philosophy that encompasses how knowledge is created, organized, utilized, and optimized to generate the most value. The definition of knowledge management evolves with our understanding and meaning of the term knowledge. Keeping up with the continuously evolving knowledge management space, G2 has made some changes to its taxonomy to reflect the market better.
by Priya Patel
Knowledge Base Software Glossary Terms
Knowledge Base Software Discussions
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Question on: ClickUp
What features of ClickUp make it a preferred choice for project management in agile teams?What features of ClickUp make it a preferred choice for project management in agile teams?
I like the versatility to manage multiple projects at same time. One special and crucial point for me is to have more people in a card. This is super!
I think that the best features for agile teams are the agile dashboards and sprint reporting and the workflows for Scrum, Kanban, and hybrid models. Also for developers teams you have native Git integrations.
ClickUp has a lot going for it, especially for agile teams. The biggest draw for power users and admins is the flexibility—whether you’re working with Scrum, Kanban, or a hybrid approach, ClickUp adapts. Features like custom task statuses, sprints, and dashboards are a game changer for keeping everything transparent and trackable.
First things first, their hierarchy (Space,Folder,List) makes it very easy to manager the processes.
Launching 3.0, they have solved many issues that 2.0 has, coming up with a much better UI and much faster application.
Lastly, their newest launch, ClickUp Brain (AI) is a game changer.
It has agility and organization options that can adapt perfectly to each organizational style. It seems to me that it is good software if you handle it well.
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Question on: Stack Overflow for Teams
What is Stack Overflow for Teams used for?What is Stack Overflow for Teams used for?
Majorly it can be used for internalised Q& A platform for cretaing a question bank and a knowledge share space.
According to me; Stackoverflow for Teams can be used in several way. One way is to bind everyone in the office together with one common knowledge base. People have lots of questions that are specific to the office itself. This is like a wiki, in many respects
The other way is to start a Stackoverflow for Teams for a core group of users -- say you are launching a product and you want to stay close and provide support to your first set of clients. This would be that exclusive system for that first lot -- the very early adopters of what you are offering.
Knowledge Base Software Reports
Mid-Market Grid® Report for Knowledge Base
Summer 2025
G2 Report: Grid® Report
Grid® Report for Knowledge Base
Summer 2025
G2 Report: Grid® Report
Enterprise Grid® Report for Knowledge Base
Summer 2025
G2 Report: Grid® Report
Momentum Grid® Report for Knowledge Base
Summer 2025
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Knowledge Base
Summer 2025
G2 Report: Grid® Report
Enterprise Grid® Report for Knowledge Base
Spring 2025
G2 Report: Grid® Report
Small-Business Grid® Report for Knowledge Base
Spring 2025
G2 Report: Grid® Report
Mid-Market Grid® Report for Knowledge Base
Spring 2025
G2 Report: Grid® Report
Grid® Report for Knowledge Base
Spring 2025
G2 Report: Grid® Report
Momentum Grid® Report for Knowledge Base
Spring 2025
G2 Report: Momentum Grid® Report