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The Top 7 IT Documentation Software

Check out this list of the top IT Documentation Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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NinjaOne

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

54%

Computer & Network Security

28%

Hospital & Health Care

Consulting

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.2

9.3

Ease of Doing Business With

Average: 8.1

9.6

Ease of Setup

Average: 9.1

9.4

Quality of Support

Average: 9.1

9.2

Ease of Admin

Average: 7.9

9.5

IT Glue

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

60%

Computer & Network Security

33%

Computer Networking

Retail

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.2

9.5

Ease of Doing Business With

Average: 8.1

9.4

Ease of Setup

Average: 9.1

9.1

Quality of Support

Average: 9.1

8.7

Ease of Admin

Average: 7.9

9.2

ClickUp

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

56%

Computer Software

20%

Information Technology and Services

17%

Financial Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.5

Meets Requirements

Average: 9.2

9.0

Ease of Doing Business With

Average: 8.1

9.0

Ease of Setup

Average: 9.1

8.4

Quality of Support

Average: 9.1

8.6

Ease of Admin

Average: 7.9

8.8

M-Files

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

59%

Information Services

21%

Computer Software

15%

Telecommunications

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.2

9.1

Ease of Doing Business With

Average: 8.1

0.0

Ease of Setup

Average: 9.1

9.3

Quality of Support

Average: 9.1

9.2

Ease of Admin

Average: 7.9

0.0

Confluence

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

48%

Computer Software

26%

Marketing and Advertising

16%

Transportation/Trucking/Railroad

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.2

9.1

Ease of Doing Business With

Average: 8.1

9.8

Ease of Setup

Average: 9.1

9.4

Quality of Support

Average: 9.1

9.0

Ease of Admin

Average: 7.9

9.5

Hudu

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

62%

Computer & Network Security

24%

Automotive

10%

Computer Software

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.2

9.4

Ease of Doing Business With

Average: 8.1

9.6

Ease of Setup

Average: 9.1

8.8

Quality of Support

Average: 9.1

9.4

Ease of Admin

Average: 7.9

9.2

Document360

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

33%

Computer Software

33%

Hospital & Health Care

22%

Education Management

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.2

9.1

Ease of Doing Business With

Average: 8.1

9.7

Ease of Setup

Average: 9.1

9.0

Quality of Support

Average: 9.1

9.7

Ease of Admin

Average: 7.9

9.4