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Best Enterprise Insight Engines Software

Matthew Miller
MM
Researched and written by Matthew Miller

Products classified in the overall Insight Engines category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Insight Engines to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Insight Engines category.

In addition to qualifying for inclusion in the Insight Engines Software category, to qualify for inclusion in the Enterprise Business Insight Engines Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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6 Listings in Enterprise Insight Engines Software Available

(2,153)4.7 out of 5
1st Easiest To Use in Insight Engines software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Guru is an AI-powered knowledge management platform to find, document, and share information instantly.

    Users
    • Customer Service Representative
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Mid-Market
    • 30% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Guru is a platform designed to provide easy access to resources and information, featuring an intuitive interface and an AI system for quick retrieval of relevant data.
    • Reviewers appreciate Guru's user-friendly design, its ability to efficiently share information within and outside departments, and its feature of providing accurate and up-to-date information in one place.
    • Users mentioned issues with Guru's search functionality requiring exact terms, the platform's inability to work offline, and the difficulty in managing the volume of information as it increases.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Guru Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    563
    Helpful
    321
    Comprehensive Information
    275
    Easy Access
    223
    Information Accuracy
    208
    Cons
    Inefficient Searching
    127
    Search Functionality
    112
    Search Functionality Issues
    110
    Inefficient Search
    105
    Inefficient Search Functionality
    101
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Guru features and usability ratings that predict user satisfaction
    9.5
    Data Centralization - Insight Engines
    Average: 9.0
    9.5
    Search Interface - Insight Engines
    Average: 8.8
    9.4
    Search Analysis - Insight Engines
    Average: 8.9
    9.3
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Guru
    Company Website
    Year Founded
    2013
    HQ Location
    Philadelphia, PA
    Twitter
    @Guru_HQ
    4,320 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,665 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Guru is an AI-powered knowledge management platform to find, document, and share information instantly.

Users
  • Customer Service Representative
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Mid-Market
  • 30% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Guru is a platform designed to provide easy access to resources and information, featuring an intuitive interface and an AI system for quick retrieval of relevant data.
  • Reviewers appreciate Guru's user-friendly design, its ability to efficiently share information within and outside departments, and its feature of providing accurate and up-to-date information in one place.
  • Users mentioned issues with Guru's search functionality requiring exact terms, the platform's inability to work offline, and the difficulty in managing the volume of information as it increases.
Guru Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
563
Helpful
321
Comprehensive Information
275
Easy Access
223
Information Accuracy
208
Cons
Inefficient Searching
127
Search Functionality
112
Search Functionality Issues
110
Inefficient Search
105
Inefficient Search Functionality
101
Guru features and usability ratings that predict user satisfaction
9.5
Data Centralization - Insight Engines
Average: 9.0
9.5
Search Interface - Insight Engines
Average: 8.8
9.4
Search Analysis - Insight Engines
Average: 8.9
9.3
Ease of Use
Average: 8.9
Seller Details
Seller
Guru
Company Website
Year Founded
2013
HQ Location
Philadelphia, PA
Twitter
@Guru_HQ
4,320 Twitter followers
LinkedIn® Page
www.linkedin.com
1,665 employees on LinkedIn®
(134)4.3 out of 5
Optimized for quick response
7th Easiest To Use in Insight Engines software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Coveo brings superior AI-Relevance to every point-of-experience or agent, transforming how enterprises connect with their customers and employees to maximize business outcomes. Relevance is about m

    Users
    No information available
    Industries
    • Retail
    • Telecommunications
    Market Segment
    • 53% Enterprise
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Coveo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    35
    Search Efficiency
    28
    Experience
    25
    Search Functionality
    22
    Helpful
    20
    Cons
    Learning Curve
    9
    Search Functionality Issues
    9
    Difficult Learning
    8
    High Learning Curve
    7
    Search Functionality
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Coveo features and usability ratings that predict user satisfaction
    8.8
    Data Centralization - Insight Engines
    Average: 9.0
    7.5
    Search Interface - Insight Engines
    Average: 8.8
    8.8
    Search Analysis - Insight Engines
    Average: 8.9
    8.1
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Quebec City, Canada
    Twitter
    @coveo
    4,310 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    852 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Coveo brings superior AI-Relevance to every point-of-experience or agent, transforming how enterprises connect with their customers and employees to maximize business outcomes. Relevance is about m

Users
No information available
Industries
  • Retail
  • Telecommunications
Market Segment
  • 53% Enterprise
  • 37% Mid-Market
Coveo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
35
Search Efficiency
28
Experience
25
Search Functionality
22
Helpful
20
Cons
Learning Curve
9
Search Functionality Issues
9
Difficult Learning
8
High Learning Curve
7
Search Functionality
7
Coveo features and usability ratings that predict user satisfaction
8.8
Data Centralization - Insight Engines
Average: 9.0
7.5
Search Interface - Insight Engines
Average: 8.8
8.8
Search Analysis - Insight Engines
Average: 8.9
8.1
Ease of Use
Average: 8.9
Seller Details
Company Website
Year Founded
2005
HQ Location
Quebec City, Canada
Twitter
@coveo
4,310 Twitter followers
LinkedIn® Page
www.linkedin.com
852 employees on LinkedIn®

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(149)4.5 out of 5
3rd Easiest To Use in Insight Engines software
View top Consulting Services for Dovetail
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dovetail is an AI-first insights hub designed to help organizations centralize and transform scattered customer feedback into actionable insights. This innovative software solution streamlines the pro

    Users
    • Product Designer
    • UX Researcher
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dovetail Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    102
    Features
    72
    Useful
    46
    Time-saving
    43
    Research Efficiency
    42
    Cons
    Missing Features
    34
    Limitations
    30
    Inefficient Tagging
    26
    Complexity
    21
    Lacking Features
    20
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dovetail features and usability ratings that predict user satisfaction
    8.1
    Data Centralization - Insight Engines
    Average: 9.0
    8.2
    Search Interface - Insight Engines
    Average: 8.8
    8.3
    Search Analysis - Insight Engines
    Average: 8.9
    8.6
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    Sydney, Australia
    Twitter
    @hidovetail
    2,191 Twitter followers
    LinkedIn® Page
    au.linkedin.com
    188 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dovetail is an AI-first insights hub designed to help organizations centralize and transform scattered customer feedback into actionable insights. This innovative software solution streamlines the pro

Users
  • Product Designer
  • UX Researcher
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 27% Small-Business
Dovetail Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
102
Features
72
Useful
46
Time-saving
43
Research Efficiency
42
Cons
Missing Features
34
Limitations
30
Inefficient Tagging
26
Complexity
21
Lacking Features
20
Dovetail features and usability ratings that predict user satisfaction
8.1
Data Centralization - Insight Engines
Average: 9.0
8.2
Search Interface - Insight Engines
Average: 8.8
8.3
Search Analysis - Insight Engines
Average: 8.9
8.6
Ease of Use
Average: 8.9
Seller Details
Company Website
Year Founded
2017
HQ Location
Sydney, Australia
Twitter
@hidovetail
2,191 Twitter followers
LinkedIn® Page
au.linkedin.com
188 employees on LinkedIn®
(829)4.4 out of 5
Optimized for quick response
2nd Easiest To Use in Insight Engines software
View top Consulting Services for Yext
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accura

    Users
    • Marketing Coordinator
    • Digital Marketing Manager
    Industries
    • Financial Services
    • Hospital & Health Care
    Market Segment
    • 41% Enterprise
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Yext is a platform that consolidates reviews from various social platforms into one spot, provides insights into company performance, and allows users to manage business information across all major platforms from a single dashboard.
    • Users frequently mention the ease of use, the ability to manage multiple locations in one spot, the user-friendly interface, and the efficient customer support as positive aspects of Yext.
    • Users mentioned issues such as the platform signing out too quickly, inability to preview long posts, confusion due to numerous filters, difficulty in understanding some features, and delays in getting responses from the team when issues arise.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Yext Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    182
    Customer Support
    126
    Helpful
    122
    Centralized Management
    104
    Features
    103
    Cons
    Poor Customer Support
    53
    Learning Curve
    51
    Difficult Learning
    43
    Learning Difficulty
    39
    Limited Features
    38
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Yext features and usability ratings that predict user satisfaction
    9.2
    Data Centralization - Insight Engines
    Average: 9.0
    9.6
    Search Interface - Insight Engines
    Average: 8.8
    9.6
    Search Analysis - Insight Engines
    Average: 8.9
    8.5
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Yext
    Company Website
    Year Founded
    2006
    HQ Location
    New York
    Twitter
    @yext
    22,041 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,278 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accura

Users
  • Marketing Coordinator
  • Digital Marketing Manager
Industries
  • Financial Services
  • Hospital & Health Care
Market Segment
  • 41% Enterprise
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Yext is a platform that consolidates reviews from various social platforms into one spot, provides insights into company performance, and allows users to manage business information across all major platforms from a single dashboard.
  • Users frequently mention the ease of use, the ability to manage multiple locations in one spot, the user-friendly interface, and the efficient customer support as positive aspects of Yext.
  • Users mentioned issues such as the platform signing out too quickly, inability to preview long posts, confusion due to numerous filters, difficulty in understanding some features, and delays in getting responses from the team when issues arise.
Yext Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
182
Customer Support
126
Helpful
122
Centralized Management
104
Features
103
Cons
Poor Customer Support
53
Learning Curve
51
Difficult Learning
43
Learning Difficulty
39
Limited Features
38
Yext features and usability ratings that predict user satisfaction
9.2
Data Centralization - Insight Engines
Average: 9.0
9.6
Search Interface - Insight Engines
Average: 8.8
9.6
Search Analysis - Insight Engines
Average: 8.9
8.5
Ease of Use
Average: 8.9
Seller Details
Seller
Yext
Company Website
Year Founded
2006
HQ Location
New York
Twitter
@yext
22,041 Twitter followers
LinkedIn® Page
www.linkedin.com
2,278 employees on LinkedIn®
(114)4.8 out of 5
4th Easiest To Use in Insight Engines software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hello! You’ve found Marvin, the most-loved user research repository on G2! We help you turn customer knowledge into actionable research and make it available to the entire company. Marvin is your A

    Users
    • UX Researcher
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 50% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Marvin Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    59
    Features
    54
    AI Features
    47
    Transcription Services
    31
    Analytics
    30
    Cons
    Poor Transcription Accuracy
    9
    AI Accuracy
    8
    Expensive
    8
    Integration Issues
    8
    Not User-Friendly
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Marvin features and usability ratings that predict user satisfaction
    8.9
    Data Centralization - Insight Engines
    Average: 9.0
    8.8
    Search Interface - Insight Engines
    Average: 8.8
    8.9
    Search Analysis - Insight Engines
    Average: 8.9
    8.8
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Marvin
    Company Website
    Year Founded
    2022
    HQ Location
    Oakland, CA
    Twitter
    @HeyMarvinApp
    325 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    64 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hello! You’ve found Marvin, the most-loved user research repository on G2! We help you turn customer knowledge into actionable research and make it available to the entire company. Marvin is your A

Users
  • UX Researcher
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 50% Mid-Market
  • 32% Small-Business
Marvin Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
59
Features
54
AI Features
47
Transcription Services
31
Analytics
30
Cons
Poor Transcription Accuracy
9
AI Accuracy
8
Expensive
8
Integration Issues
8
Not User-Friendly
8
Marvin features and usability ratings that predict user satisfaction
8.9
Data Centralization - Insight Engines
Average: 9.0
8.8
Search Interface - Insight Engines
Average: 8.8
8.9
Search Analysis - Insight Engines
Average: 8.9
8.8
Ease of Use
Average: 8.9
Seller Details
Seller
Marvin
Company Website
Year Founded
2022
HQ Location
Oakland, CA
Twitter
@HeyMarvinApp
325 Twitter followers
LinkedIn® Page
www.linkedin.com
64 employees on LinkedIn®
(463)4.6 out of 5
6th Easiest To Use in Insight Engines software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bloomfire is the leading AI-driven Enterprise Intelligence and Knowledge Management solution. The platform connects employees with the right information, exactly when, and where it's needed, empowerin

    Users
    • Account Manager
    • Project Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bloomfire Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    28
    Customer Support
    12
    Helpful
    11
    Intuitive
    10
    Centralization
    9
    Cons
    Formatting Issues
    4
    AI Accuracy
    3
    Inefficient Search
    3
    Inefficient Search Functionality
    3
    Search Functionality Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bloomfire features and usability ratings that predict user satisfaction
    9.8
    Data Centralization - Insight Engines
    Average: 9.0
    8.9
    Search Interface - Insight Engines
    Average: 8.8
    9.7
    Search Analysis - Insight Engines
    Average: 8.9
    9.1
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Bloomfire
    Company Website
    Year Founded
    2010
    HQ Location
    Austin, TX
    Twitter
    @Bloomfire
    6,460 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    80 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bloomfire is the leading AI-driven Enterprise Intelligence and Knowledge Management solution. The platform connects employees with the right information, exactly when, and where it's needed, empowerin

Users
  • Account Manager
  • Project Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 33% Enterprise
Bloomfire Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
28
Customer Support
12
Helpful
11
Intuitive
10
Centralization
9
Cons
Formatting Issues
4
AI Accuracy
3
Inefficient Search
3
Inefficient Search Functionality
3
Search Functionality Issues
3
Bloomfire features and usability ratings that predict user satisfaction
9.8
Data Centralization - Insight Engines
Average: 9.0
8.9
Search Interface - Insight Engines
Average: 8.8
9.7
Search Analysis - Insight Engines
Average: 8.9
9.1
Ease of Use
Average: 8.9
Seller Details
Seller
Bloomfire
Company Website
Year Founded
2010
HQ Location
Austin, TX
Twitter
@Bloomfire
6,460 Twitter followers
LinkedIn® Page
www.linkedin.com
80 employees on LinkedIn®