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The Top 17 HR Case Management Software

Check out this list of the top HR Case Management Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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ServiceNow HR Service Delivery

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

35%

Hospital & Health Care

25%

Financial Services

20%

Consulting

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

8.8

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 5.7

9.5

Ease of Setup

Average: 5.9

8.0

Quality of Support

Average: 9.3

9.3

Ease of Admin

Average: 5.5

9.2

HR Acuity

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

37%

Human Resources

22%

Computer Software

22%

Hospital & Health Care

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

8.8

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 5.7

9.3

Ease of Setup

Average: 5.9

8.5

Quality of Support

Average: 9.3

9.1

Ease of Admin

Average: 5.5

8.9

EasyLlama

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

33%

Hospital & Health Care

22%

Alternative Medicine

22%

Hospitality

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.8

Meets Requirements

Average: 9.3

9.8

Ease of Doing Business With

Average: 5.7

10.0

Ease of Setup

Average: 5.9

9.9

Quality of Support

Average: 9.3

10.0

Ease of Admin

Average: 5.5

9.9

Applaud

Overall Satisfaction Score

Top Industries of Reviewers:

Consulting

38%

Higher Education

23%

Information Technology and Services

23%

Construction

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.8

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 5.7

0.0

Ease of Setup

Average: 5.9

9.7

Quality of Support

Average: 9.3

9.7

Ease of Admin

Average: 5.5

0.0

FaceUp

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

31%

Information Technology and Services

31%

Food & Beverages

23%

Hospitality

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.8

Meets Requirements

Average: 9.3

9.8

Ease of Doing Business With

Average: 5.7

9.3

Ease of Setup

Average: 5.9

9.8

Quality of Support

Average: 9.3

9.5

Ease of Admin

Average: 5.5

9.6

NotMe Solutions

Overall Satisfaction Score

Top Industries of Reviewers:

Food & Beverages

48%

Entertainment

19%

Non-Profit Organization Management

19%

Hospitality

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.8

Meets Requirements

Average: 9.3

9.7

Ease of Doing Business With

Average: 5.7

9.7

Ease of Setup

Average: 5.9

9.2

Quality of Support

Average: 9.3

9.7

Ease of Admin

Average: 5.5

9.5

Dovetail HR

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

35%

Human Resources

24%

Financial Services

24%

Food Production

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.4

Meets Requirements

Average: 9.3

9.6

Ease of Doing Business With

Average: 5.7

9.7

Ease of Setup

Average: 5.9

9.4

Quality of Support

Average: 9.3

9.7

Ease of Admin

Average: 5.5

9.4

Ethena

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

44%

Information Technology and Services

33%

Insurance

11%

Management Consulting

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.5

Meets Requirements

Average: 9.3

9.0

Ease of Doing Business With

Average: 5.7

9.7

Ease of Setup

Average: 5.9

9.0

Quality of Support

Average: 9.3

9.1

Ease of Admin

Average: 5.5

9.6

AllVoices

Overall Satisfaction Score

Top Industries of Reviewers:

Non-Profit Organization Management

32%

Computer Software

32%

Information Technology and Services

18%

Retail

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.2

Meets Requirements

Average: 9.3

9.2

Ease of Doing Business With

Average: 5.7

9.8

Ease of Setup

Average: 5.9

9.3

Quality of Support

Average: 9.3

9.0

Ease of Admin

Average: 5.5

8.9

#10

Case IQ

Overall Satisfaction Score

Top Industries of Reviewers:

Human Resources

33%

Education Management

27%

Higher Education

20%

Government Administration

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.2

Meets Requirements

Average: 9.3

9.0

Ease of Doing Business With

Average: 5.7

9.4

Ease of Setup

Average: 5.9

8.2

Quality of Support

Average: 9.3

9.0

Ease of Admin

Average: 5.5

9.0

#11

PMG Platform

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

29%

Retail

29%

Insurance

24%

Packaging and Containers

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

8.9

Meets Requirements

Average: 9.3

9.0

Ease of Doing Business With

Average: 5.7

9.9

Ease of Setup

Average: 5.9

8.6

Quality of Support

Average: 9.3

9.9

Ease of Admin

Average: 5.5

9.3

#12

Ekdesk Case Manager

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

38%

Education Management

38%

Human Resources

13%

Accounting

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.8

Meets Requirements

Average: 9.3

9.8

Ease of Doing Business With

Average: 5.7

0.0

Ease of Setup

Average: 5.9

0.0

Quality of Support

Average: 9.3

9.8

Ease of Admin

Average: 5.5

0.0

#13

Infor HR Service Delivery

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

44%

Education Management

22%

Staffing and Recruiting

22%

Facilities Services

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.5

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 5.7

0.0

Ease of Setup

Average: 5.9

0.0

Quality of Support

Average: 9.3

9.9

Ease of Admin

Average: 5.5

0.0

#14

Ethicontrol

Overall Satisfaction Score

Top Industries of Reviewers:

Oil & Energy

40%

Farming

20%

Financial Services

20%

Education Management

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.8

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 5.7

0.0

Ease of Setup

Average: 5.9

0.0

Quality of Support

Average: 9.3

9.5

Ease of Admin

Average: 5.5

0.0

#15

Neocase HR

Overall Satisfaction Score

Top Industries of Reviewers:

Human Resources

55%

Hospital & Health Care

18%

Computer Software

18%

Restaurants

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

10.0

Meets Requirements

Average: 9.3

8.7

Ease of Doing Business With

Average: 5.7

0.0

Ease of Setup

Average: 5.9

0.0

Quality of Support

Average: 9.3

8.7

Ease of Admin

Average: 5.5

0.0

#16

Servicexpert

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

38%

Computer Software

25%

Accounting

25%

Education Management

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

8.9

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 5.7

0.0

Ease of Setup

Average: 5.9

0.0

Quality of Support

Average: 9.3

8.6

Ease of Admin

Average: 5.5

0.0

#17

HRCasework

Overall Satisfaction Score

Top Industries of Reviewers:

Human Resources

33%

Health, Wellness and Fitness

33%

Higher Education

17%

Computer Software

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

8.9

Meets Requirements

Average: 9.3

8.2

Ease of Doing Business With

Average: 5.7

0.0

Ease of Setup

Average: 5.9

0.0

Quality of Support

Average: 9.3

7.3

Ease of Admin

Average: 5.5

0.0