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The Top 15 Google Workspace Communication Tools

Check out this list of the top Google Workspace Communication Tools products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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OpenPhone

Overall Satisfaction Score

Top Industries of Reviewers:

Real Estate

30%

Hospital & Health Care

24%

Health, Wellness and Fitness

24%

Construction

23%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.0

9.4

Ease of Doing Business With

Average: 5.2

9.6

Ease of Setup

Average: 6.0

9.5

Quality of Support

Average: 8.4

9.3

Ease of Admin

Average: 5.5

9.6

Zendesk Support Suite

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

36%

Telecommunications

24%

Computer Software

21%

Automotive

19%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.0

9.6

Ease of Doing Business With

Average: 5.2

9.8

Ease of Setup

Average: 6.0

9.6

Quality of Support

Average: 8.4

9.8

Ease of Admin

Average: 5.5

9.5

Dialpad Connect

Overall Satisfaction Score

Top Industries of Reviewers:

Financial Services

28%

Marketing and Advertising

25%

Real Estate

25%

Computer Software

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.0

9.5

Ease of Doing Business With

Average: 5.2

9.0

Ease of Setup

Average: 6.0

9.1

Quality of Support

Average: 8.4

8.8

Ease of Admin

Average: 5.5

9.4

Drag

Overall Satisfaction Score

Top Industries of Reviewers:

Non-Profit Organization Management

57%

Education Management

17%

Computer Software

14%

Information Technology and Services

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.0

9.3

Ease of Doing Business With

Average: 5.2

9.7

Ease of Setup

Average: 6.0

8.9

Quality of Support

Average: 8.4

9.7

Ease of Admin

Average: 5.5

9.2

Boxysuite

Overall Satisfaction Score

Top Industries of Reviewers:

Education Management

27%

Marketing and Advertising

27%

Accounting

27%

Computer Software

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.0

9.2

Ease of Doing Business With

Average: 5.2

0.0

Ease of Setup

Average: 6.0

9.4

Quality of Support

Average: 8.4

8.9

Ease of Admin

Average: 5.5

0.0

Happeo

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

33%

Information Technology and Services

30%

Education Management

19%

Hospital & Health Care

19%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.0

9.2

Ease of Doing Business With

Average: 5.2

8.6

Ease of Setup

Average: 6.0

7.8

Quality of Support

Average: 8.4

9.7

Ease of Admin

Average: 5.5

8.6

Google Voice

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

36%

Education Management

21%

Computer Software

21%

Information Technology and Services

21%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.0

9.0

Ease of Doing Business With

Average: 5.2

9.0

Ease of Setup

Average: 6.0

9.5

Quality of Support

Average: 8.4

7.8

Ease of Admin

Average: 5.5

9.4

DevRev

Overall Satisfaction Score

Top Industries of Reviewers:

Financial Services

49%

Computer Software

23%

Insurance

15%

Accounting

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.0

8.8

Ease of Doing Business With

Average: 5.2

9.1

Ease of Setup

Average: 6.0

8.0

Quality of Support

Average: 8.4

9.2

Ease of Admin

Average: 5.5

9.1

OneVoice

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Services

33%

Financial Services

33%

Computer Software

17%

Education Management

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

10.0

Meets Requirements

Average: 9.0

9.6

Ease of Doing Business With

Average: 5.2

0.0

Ease of Setup

Average: 6.0

0.0

Quality of Support

Average: 8.4

9.4

Ease of Admin

Average: 5.5

0.0

#10

Yet Another Mail Merge (YAMM)

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

36%

Marketing and Advertising

26%

Computer Software

21%

Education Management

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.0

8.5

Ease of Doing Business With

Average: 5.2

6.5

Ease of Setup

Average: 6.0

9.6

Quality of Support

Average: 8.4

9.0

Ease of Admin

Average: 5.5

9.5

#11

Collavate

Overall Satisfaction Score

Top Industries of Reviewers:

Automotive

32%

Financial Services

28%

Information Technology and Services

28%

Computer Software

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.0

9.4

Ease of Doing Business With

Average: 5.2

0.0

Ease of Setup

Average: 6.0

0.0

Quality of Support

Average: 8.4

9.3

Ease of Admin

Average: 5.5

0.0

#12

Gmelius

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

38%

Information Technology and Services

27%

Computer Software

21%

Construction

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.2

Meets Requirements

Average: 9.0

8.9

Ease of Doing Business With

Average: 5.2

7.6

Ease of Setup

Average: 6.0

8.1

Quality of Support

Average: 8.4

8.9

Ease of Admin

Average: 5.5

8.1

#13

Forum for G Suite

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

40%

Education Management

20%

E-Learning

20%

Computer Software

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.6

Meets Requirements

Average: 9.0

7.9

Ease of Doing Business With

Average: 5.2

0.0

Ease of Setup

Average: 6.0

0.0

Quality of Support

Average: 8.4

8.5

Ease of Admin

Average: 5.5

0.0

#14

Zoho Connect for G Suite

Overall Satisfaction Score

Top Industries of Reviewers:

Government Administration

33%

Design

22%

Financial Services

22%

Higher Education

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.4

Meets Requirements

Average: 9.0

8.4

Ease of Doing Business With

Average: 5.2

0.0

Ease of Setup

Average: 6.0

0.0

Quality of Support

Average: 8.4

8.5

Ease of Admin

Average: 5.5

0.0

#15

Batched Inbox

Overall Satisfaction Score

Top Industries of Reviewers:

Education Management

50%

Information Technology and Services

25%

Consumer Goods

13%

Computer & Network Security

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.8

Meets Requirements

Average: 9.0

7.8

Ease of Doing Business With

Average: 5.2

0.0

Ease of Setup

Average: 6.0

0.0

Quality of Support

Average: 8.4

0.0

Ease of Admin

Average: 5.5

0.0