- Dialpad is a VoIP solution that offers features such as call transcription, seamless integration across devices, and AI-enhanced analytics.
- Users like the high-quality audio and video, the ability to use the service on various devices, the AI-generated call summaries, and the seamless integration with other applications.
- Reviewers noted issues with the software's usability, occasional glitches, limited customer service, and difficulties with certain features such as large group calls and the dial out feature.