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The Top 20 Document Management Software

Check out this list of the top Document Management Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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Laserfiche

Overall Satisfaction Score

Top Industries of Reviewers:

Government Administration

71%

Education Management

13%

Primary/Secondary Education

10%

Higher Education

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.9

Meets Requirements

Average: 9.2

9.2

Ease of Doing Business With

Average: 8.8

9.4

Ease of Setup

Average: 8.8

8.7

Quality of Support

Average: 9.1

9.2

Ease of Admin

Average: 7.9

8.9

Zoho WorkDrive

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

34%

Information Technology and Services

32%

Financial Services

21%

Education Management

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.2

9.2

Ease of Doing Business With

Average: 8.8

9.0

Ease of Setup

Average: 8.8

9.5

Quality of Support

Average: 9.1

9.1

Ease of Admin

Average: 7.9

8.8

XfilesPro

Overall Satisfaction Score

Top Industries of Reviewers:

Consulting

33%

Utilities

33%

Logistics and Supply Chain

17%

Management Consulting

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.6

Meets Requirements

Average: 9.2

9.6

Ease of Doing Business With

Average: 8.8

9.8

Ease of Setup

Average: 8.8

9.5

Quality of Support

Average: 9.1

10.0

Ease of Admin

Average: 7.9

9.4

Conga Composer

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

55%

Consulting

18%

Electrical/Electronic Manufacturing

14%

Financial Services

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.6

Meets Requirements

Average: 9.2

9.6

Ease of Doing Business With

Average: 8.8

9.6

Ease of Setup

Average: 8.8

9.4

Quality of Support

Average: 9.1

9.3

Ease of Admin

Average: 7.9

9.3

TeamSlide

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

33%

Non-Profit Organization Management

22%

Computer Software

22%

Consulting

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.8

Meets Requirements

Average: 9.2

9.3

Ease of Doing Business With

Average: 8.8

9.9

Ease of Setup

Average: 8.8

9.3

Quality of Support

Average: 9.1

9.5

Ease of Admin

Average: 7.9

8.7

M-Files

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

56%

Information Services

16%

Computer Software

16%

Construction

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.2

Meets Requirements

Average: 9.2

9.1

Ease of Doing Business With

Average: 8.8

8.1

Ease of Setup

Average: 8.8

9.2

Quality of Support

Average: 9.1

9.0

Ease of Admin

Average: 7.9

8.4

Square 9 Softworks

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

38%

Computer Software

24%

Government Administration

21%

Construction

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.2

Meets Requirements

Average: 9.2

9.3

Ease of Doing Business With

Average: 8.8

9.2

Ease of Setup

Average: 8.8

8.4

Quality of Support

Average: 9.1

9.4

Ease of Admin

Average: 7.9

8.7

DocuWare

Overall Satisfaction Score

Top Industries of Reviewers:

Pharmaceuticals

44%

Information Technology and Services

30%

Food & Beverages

15%

Computer Software

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.2

9.5

Ease of Doing Business With

Average: 8.8

9.6

Ease of Setup

Average: 8.8

8.7

Quality of Support

Average: 9.1

9.2

Ease of Admin

Average: 7.9

9.0

iManage Work

Overall Satisfaction Score

Top Industries of Reviewers:

Legal Services

49%

Law Practice

32%

Accounting

Computer Software

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.6

Meets Requirements

Average: 9.2

8.6

Ease of Doing Business With

Average: 8.8

8.9

Ease of Setup

Average: 8.8

8.0

Quality of Support

Average: 9.1

8.4

Ease of Admin

Average: 7.9

8.0

#10

FileHold Document Management Software

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

62%

Manufacturing

14%

Computer & Network Security

14%

Computer Software

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.0

Meets Requirements

Average: 9.2

9.0

Ease of Doing Business With

Average: 8.8

9.6

Ease of Setup

Average: 8.8

9.1

Quality of Support

Average: 9.1

9.8

Ease of Admin

Average: 7.9

8.7

#11

Summize

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

33%

Insurance

22%

Information Technology and Services

22%

Legal Services

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.6

Meets Requirements

Average: 9.2

9.2

Ease of Doing Business With

Average: 8.8

9.5

Ease of Setup

Average: 8.8

8.4

Quality of Support

Average: 9.1

9.5

Ease of Admin

Average: 7.9

8.8

#12

Revver

Overall Satisfaction Score

Top Industries of Reviewers:

Accounting

60%

Financial Services

20%

Hospital & Health Care

10%

Information Technology and Services

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.9

Meets Requirements

Average: 9.2

8.9

Ease of Doing Business With

Average: 8.8

9.4

Ease of Setup

Average: 8.8

8.6

Quality of Support

Average: 9.1

9.5

Ease of Admin

Average: 7.9

9.0

#13

Redtail Technology

Overall Satisfaction Score

Top Industries of Reviewers:

Financial Services

95%

Investment Management

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.2

9.4

Ease of Doing Business With

Average: 8.8

9.0

Ease of Setup

Average: 8.8

9.2

Quality of Support

Average: 9.1

9.0

Ease of Admin

Average: 7.9

0.0

#14

Klyck.io

Overall Satisfaction Score

Top Industries of Reviewers:

Consulting

42%

Health, Wellness and Fitness

25%

Computer Software

25%

Human Resources

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.4

Meets Requirements

Average: 9.2

9.4

Ease of Doing Business With

Average: 8.8

0.0

Ease of Setup

Average: 8.8

9.5

Quality of Support

Average: 9.1

9.8

Ease of Admin

Average: 7.9

0.0

#15

PairSoft

Overall Satisfaction Score

Top Industries of Reviewers:

Non-Profit Organization Management

50%

Higher Education

19%

Accounting

19%

Farming

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.2

9.4

Ease of Doing Business With

Average: 8.8

9.4

Ease of Setup

Average: 8.8

9.0

Quality of Support

Average: 9.1

8.5

Ease of Admin

Average: 7.9

8.1

#16

dMACQ DMS+

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

43%

Manufacturing

29%

Hospital & Health Care

14%

Financial Services

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.6

Meets Requirements

Average: 9.2

8.8

Ease of Doing Business With

Average: 8.8

9.6

Ease of Setup

Average: 8.8

8.6

Quality of Support

Average: 9.1

9.5

Ease of Admin

Average: 7.9

8.8

#17

OnBase

Overall Satisfaction Score

Top Industries of Reviewers:

Government Administration

34%

Higher Education

26%

Financial Services

23%

Hospital & Health Care

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.7

Meets Requirements

Average: 9.2

9.1

Ease of Doing Business With

Average: 8.8

8.7

Ease of Setup

Average: 8.8

7.9

Quality of Support

Average: 9.1

7.7

Ease of Admin

Average: 7.9

8.4

#18

VisualVault

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

56%

Financial Services

19%

Computer Software

13%

Education Management

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.7

Meets Requirements

Average: 9.2

8.9

Ease of Doing Business With

Average: 8.8

9.1

Ease of Setup

Average: 8.8

8.4

Quality of Support

Average: 9.1

9.2

Ease of Admin

Average: 7.9

8.5

#19

Perceptive Content

Overall Satisfaction Score

Top Industries of Reviewers:

Higher Education

56%

Education Management

16%

Hospital & Health Care

16%

Information Technology and Services

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.8

Meets Requirements

Average: 9.2

9.1

Ease of Doing Business With

Average: 8.8

9.4

Ease of Setup

Average: 8.8

8.3

Quality of Support

Average: 9.1

8.4

Ease of Admin

Average: 7.9

9.4

#20

SuiteFiles

Overall Satisfaction Score

Top Industries of Reviewers:

Accounting

89%

Airlines/Aviation

Architecture & Planning

Investment Management

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.7

Meets Requirements

Average: 9.2

8.8

Ease of Doing Business With

Average: 8.8

9.6

Ease of Setup

Average: 8.8

8.5

Quality of Support

Average: 9.1

8.8

Ease of Admin

Average: 7.9

9.2