- The product is a software that offers features such as customizations, MFA support, device profiling/grouping, failover capabilities, and optimizes network traffic to improve performance, especially for bandwidth-intensive applications.
- Users frequently mention the ease of use, the software's user-friendly nature, the ability to deploy specific profiles, the caching functionality when clients are in dead zones, and the bi-directional aspect of the technology that eliminates many problems associated with managing workstations.
- Users mentioned issues such as disconnects in situations where there is a constant connection to devices that go in-and-out of cellular service areas, complexity in the licensing model, extra steps required for MFA, issues with mobile device management, and difficulties with sales and renewals.