The team from sales to onboarding to customer support was engaging and a joy to work with. Prior to Subscript, all of our metrics were calculated manually on an ad-hoc basis which made desision making in a fast growth environment difficult. Being multi-currency and multi-product, the ability for the slicing and dicing of data is super simple at the click of a button. We have been able to work closely with the team at Subscript to enhance features, which has provided additional benefits over and above what we expected when making the decision to partner with Subscript.

We originally purchased Subscript to solve a manual billing process driven primarily by Post-it notes and spreadsheets. This was causing invoicing delays and collection challenges. Since implementing Subscript, we've automated the entire A/R cycle from invoicing to automated dunning and collections. It has saved our AR/AP person hours monthly and led to faster collections. However, we've found other significant efficiency gains with revenue recognition automation and analytics. We've now cut off an entire day from our close cycle with automated revenue recognition and deferred balance reporting. Additionally, I've appreciated its analytics module. It's been so powerful to have all of our standard SaaS metrics in one place at my fingertips. It has not only saved me time on the strategic finance side of things but created better insights into what's happening and what will happen with our revenue. For context, we sell both annual and usage-based contracts. Their integration with Salesforce has made those two revenue cycles easy to manage.

The product is intuitive to use, automates a lot of steps in the invoicing process, and helps with tracking to-dos and keeping everything reconciled. It has saved us a lot of time already, and we still have an opportunity to get more when we're ready to integrate with our CRM. Aside from the product features, the best part about Subscript is the customer service. Of all the software tools I have used over the years, they are by far the most responsive, the best communicators, and the most attentive to answering our questions.