The ease of us in the portal, and the ability for our agents to chase down more leads with calls they aren't able to get to.

They have designed a B2B client journey that is absolutely next level. From the first time we met with their sales team to scope out our project, there has been such an organized process and amazing communication. As we moved through the phases, the hand off was smooth and efficient. Each new team member was well prepared and well versed on our goals and we never had to repeat previous notes or agendas. The delivery was seemless and all deadlines were met or even delivered a little ahead of schedule. This has been the most advanced and professional tech team I have ever worked with!

Replicant has been nothing but professional and also VERY patient with us over the course of our relationship. From the first meeting, they provided us with the resources and information needed to make a decision on if we should utilize their technology. It took us a long time to get to a place where we were ready to finally move forward. But, at no point were they pushy, annoyed, or frustrated with us. (They probably were but NEVER showed it to us!) They tailored their experience to exactly what we were looking for and after we signed the contract they continued their focus of customer service through being there every step of the way in the implementation of the product. They even created custom reporting and self-service abilities that are very easy to use. We are excited about the early results of the experience and look forward to seeing how it continues to help our business!