Inbox Monster has been a life saver for our email program. We have worked with Josie for just under a year, but the amount of dedication and support she provided to analyze our deliverability, help us come up with an action plan to remediate our poor deliverability and sender reputation, and ongoing monitoring of trends after working through our issues, has played a significant role in the health and success of our email marketing. Josie is always quick to respond and will walk through the issues with us, giving us valuable insights and recommendations along the way. My team does not have a strong background in deliverability, but Josie and the Inbox Monster team, has made a very technical part of email marketing very easy to understand and action against, allowing us to grow our skillset while also educating the rest of the company on deliverability best practices to ensure we do not fall into the same mess that we worked so hard to pull ourselves out of. In October 2024, we found out, with the help of Inbox Monster, that our inbox rate with Gmail was at 1% with low sender reputation. After working with Josie, we were able to increase and maintain our Gmail inbox rate to 95-100% with high sender reputation within 4 months. I cannot recommend Inbox Monster enough.

In every key category of what I need in an email deliverability solution, Inbox Monster is at the top of the list of options, and sometimes even innovates beyond what exists elsewhere in the industry. The domain weighting by email client for B2B is new and very useful. The "beacons" feature that allows you to sign up and monitor to any company's email program is unique as far as I know. Inbox Monster allows you to share insights and edits regarding any email template to other members of your team without requiring them to log in the platform, with a collaborative experience a la Google Doc. Its reputation monitoring and spam traps network is second to none. I could go on and on. This is just an outstanding tool and I highly recommend it to everyone.

Inbox Monster helped quickly identify and resolve a spam filtering issue for our brand within a few weeks once we onboarded them. Our deliverability service manager is so on top of everything, and will often reach out to flag any issues proactively before I've even had the chance to check the platform. They help remediate issues quickly, and make great recommendations to improve deliverability. I couldn't recommend inbox monster enough.