Organization is easy to achieve and maintaining consistent formatted information is super easy. Gone are the days of manual help system creation using the original Microsoft tool. Other tools do not have the suite of tools/methods contained in HelpSmith. Templates are helpful.

I find the program to be very intuitive and practical. The interface is presented in a familiar format so I am able to find things easily.

The program has more features than I would possibly expect at this price point and gets more every release. Very good quality also.