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CSG

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29 reviews
  • 8 profiles
  • 13 categories
Average star rating
4.3
Serving customers since
1994

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CSG International

12 reviews

CSG is a provider of software and services that help companies around the world monetize and digitally enable the customer experience.

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CSG Forte

11 reviews

Forte Payment Systems offers merchants a broad range of payment solutions, including credit card and debit card processing, ACH/eCheck origination, check verification and fraud prevention.

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CSG Xponent

2 reviews

CSG has leveraged more than 35 years of experience as a leading provider of multi-channel customer interaction solutions to form the most powerful customer communication service on the market. Seamlessly integrating Interactive Voice, SMS/text, Print, Email, Web and Fax, CSG helps the world’s leading companies connect with their customers on a personal level. CSG Interactive Messaging reduces costs over traditional communication strategies, and increases customer convenience and satisfaction by delivering effective, automated solutions that allow greater volumes of customer interaction. CSG delivers comprehensive communications capabilities, affording you the simplicity of working with one partner to manage your entire customer interaction process.

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CSG Advanced Convergent Platform (ACP)

2 reviews

CSG Revenue Management is a cost-effective solution that processes vast transaction volumes, for online mediation, offline mediation and service activation, all in one consistent framework for ease of use and efficiency.

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CSG Ascendon

1 review

The Digital Economy is here. And it's here to stay. Participation is no longer an option. Organizations must position their digital services programs with a spectrum of services for monetization opportunities, while having the flexibility and elasticity to keep up with a market that rapidly continues to grow and define itself.

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CSG Field Service Management

1 review

CSG Field Service Management provides field service management and automation tools that optimize team productivity and respect customers availability. Reduce cost of service, improve the service experience and turn your operations into an opportunity to drive incremental revenue.

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CSG Encompass

0 reviews

CSG Encompass is a real-time, charging, convergent billing, customer and revenue management system.

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CSG Quote & Order

0 reviews

CSG Quote & Order is the definitive CPQ and order management solution for telco, financial services, and complex enterprises.

Profile Name

Star Rating

19
7
2
0
1

CSG Reviews

Review Filters
Profile Name
Star Rating
19
7
2
0
1
Mihir P.
MP
Mihir P.
03/12/2025
Validated Reviewer
Review source: Organic

Streamline Customer Communications Across Every Channel: A Detailed Review

The interface is straightforward and organized so that our group can easily traverse through different features. The communication search and filtering ability enables us to quickly search for certain messages, which plays a crucial role in effectively dealing with customer questions.
Joseph S.
JS
Joseph S.
10/12/2023
Validated Reviewer
Verified Current User
Review source: Organic

Security "too good"?

Product works without issues + afterhours support.
GM
Guan M.
08/07/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy payment method

As it offers all payment options in one place, forte has been a very helpful tool for me over the past two years for my business.

About

Contact

HQ Location:
Greenwood Village, CO

Social

@csg_i

What is CSG?

CSG is a multinational corporation known for providing business support solutions that help companies improve customer interactions, manage revenue, and drive profitability. Their portfolio includes billing and revenue management, customer experience, and digital monetization solutions tailored to the needs of various industries including telecommunications, media, entertainment, and technology. CSG's innovative solutions are designed to support the launch and monetization of new services, streamline operations, and enhance customer engagement through a variety of platforms and services. With their website at https://www.csgi.com/, CSG showcases their expertise in transforming client interactions into profitable relationships by leveraging advanced technologies and extensive industry experience.

Details

Year Founded
1994
Ownership
CSGS