Our mid-sized startup was looking for more than our hyperscaler could provide, but we knew from experience that the big dog in this space would lead to expensive, painful tradeoffs. After (skeptically) evaluating Chronosphere I am happily convinced that there is a better option. My favorite things: * Support: knowledgeable, friendly support from day one. I assumed this was pre-contract wooing, but one year later, support is as great as ever. * Ergonomics: tools are only useful if they're used. Their interfaces load quickly and make sense, and as a result, our engineers are happy to use them. * Operations: the product just works; the undifferentiated heavy lifting is handled behind the scenes, without incident. * Cost: they include tools to identify and tame anomalous and low-value data, leading to lower costs without sacrificing signal.

The ability to craft queries, ease of building dashboards and alerting

There are a lot of very helpful features such as muting alerts, easy to set up service accounts