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Aspect Software

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4.3 out of 5 stars
8 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.3
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Aspect Software Reviews

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Rhoda Marie L.
RL
Rhoda Marie L.
Systems Analyst, Workforce Management at Netflix
07/09/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Aspect is the leader in all things WFM

|Aspect
Aspect WFM captured all the business requirements of a contact center. They can also anticipate the future needs, thus taking the lead in innovation. Aspect has almost all the WFM features of all other brands combined. It can easily integrate with other brands. Aspect's web versions are intuitive and easy to use.
CB
Claudio B.
05/25/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review
Translated Using AI

It is the best Outbound platform I know.

|Aspect
Performance, configuration, reports, and general adaptation for outbound operations.
DD
Don D.
04/14/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Switching from Aspect to Omni+

|Aspect
The dialer was efficient and allowed us to incorporate our own code and customization.

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@AspectEntSol

What is Aspect Software?

Aspect Software is a company that specializes in providing call center software and customer engagement solutions. The company offers a range of products designed to enhance customer service operations, including workforce management, interaction management, and back-office optimization tools. Aspect Software's solutions are aimed at improving communication efficiency and customer experience through advanced automation and analytics.

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