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Amdocs

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4 reviews
  • 4 profiles
  • 12 categories
Average star rating
4.3
Serving customers since
1982

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Amdocs Reviews

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Brandon L.
BL
Brandon L.
Manager, Product at DISH Network
03/17/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Does almost everything

Amdocs customer experience suite / amdocs on general just about does it all! You can easily branch out with their product offering to meet the needs of your evolving business
Vishnu M.
VM
Vishnu M.
Transformation leader -Cloud Digital & Analytics
06/27/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

Amdocs CRM review

Their product documentation is really good
GS
Grzegorz S.
12/22/2020
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Modern billing system

The look of AMDOCS is much more modern. I have used CSG in the past and AMDOCS definitely looks better. Because AMDOCS looks more modern it is also easier to use. I have used CSG for over a year and was always confused with its interactions. AMDOCS came more naturally to me and I enjoy using it more than CSG, even though I needed to adapt to a new billing system.

About

Contact

HQ Location:
Chesterfield, MO

Social

@Amdocs

What is Amdocs?

Amdocs is a service provider of software and services for communications, media, and financial services providers and digital enterprises. With its comprehensive portfolio, Amdocs facilitates core business processes including billing, customer relations, and revenue management, helping its clients deliver a superior user experience.The company continuously invests in innovation, leveraging cloud technologies, automation, and artificial intelligence to drive digital transformation in the telecommunications industry. Amdocs emphasizes operational excellence and customer-centric strategies, ensuring efficient service delivery that aligns with the evolving demands of the digital economy.

Details

Year Founded
1982
Ownership
NYSE: DOX