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common question.
common question.
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Is it possible for a customer to advise that they are happy for a ticket to be closed. The Agent would close the ticket once the customer has agreed to it being closed.
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common question.
common question.
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Is there a way to be able to see all the tickets in Teams. As teh admin, I need to manager other users and not necessarily myself.
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common question.
common question.
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common question.
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We have a barcode sticker which is place on the product we get for servicing, refund or replacement which need to directly liked to the ticket & customer details and an auto emailer needs to be pushed once we scan the code.
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common question.
common question.
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need to know how long that zoho keep the data, we more then 3 year.
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common question.
common question.
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I really need a getting started guide for Zoho desk and help me with the setup. Where can I get that!?
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common question.
common question.
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I am currently using PHP backend and want to integrate a quick support form. Is there an option to integrate a ready-made forms or I have to setup everything myself?
Pinned by G2 as a
common question.
common question.
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Pinned by G2 as a
common question.
common question.
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I would really benefit from a configuration that allow you to make a multi text field dependent on an option from a drop down field.
Pinned by G2 as a
common question.
common question.
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