The purpose of the connector is to enable hassle-free syncing of data from the Zendesk knowledge-base to Salesforce Knowledge. Why do you need a connector over manually transferring data from Zendesk to Salesforce?
The manual ETL process to move data is complex and would take a few weeks to a few months (depending on the amount of data). The connector, however, reduces that timespan to a few days.
By establishing a thorough connection between both the knowledge bases, you can be assured of hassle-free synchronization of data. You save time and manual efforts and data management becomes impressively easy as well. When users leave Zendesk and Salesforce Knowledge Connector reviews, G2 also collects common questions about the day-to-day use of Zendesk and Salesforce Knowledge Connector. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion.
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