Xref Pros and Cons

Thank you for providing such a great review. We know how valuable time is for busy professionals, and we’re happy to hear that you’re enjoying the convenience and time-saving benefits of the user-friendly platform.

We strive to make the process as efficient and intuitive as possible so that professionals like yourself can focus on the other important areas of your role.

We’re so proud that our platform is backed by an amazing customer support team and we’re delighted to hear of your positive experience with them.

Thanks again for your review.

Thank you for taking the time to share your review. We agree that one of the significant benefits of using Xref is the ability to flag suspicious candidate activity and we’re delighted to know that you’re appreciating this feature.

In regards to your comment about editing questions, we encourage you to take a look at our Template Builder tool (link below). Template Builder allows you to create your own tailored reference templates from a database of compliant, high-performing questions, and then add them to your Xref account. If you need any assistance, our customer support team would be more than happy to help and can be reached at support@xref.com.

We know how valuable time is for busy recruitment and TA professionals, and we’re happy to hear that you’re enjoying the time-saving benefits of using Xref.

Thanks again for your review.

Thank you, for taking the time to share your review. We’re glad to hear that you are enjoying the speed and simplicity of the Xref platform.

We know how difficult and frustrating it can be to chase referees, so it’s great that you’ve been able to experience the advantages of an online process. Thanks again for leaving such a great review.

Thanks, Jonathan for taking the time to share your review. It’s good to hear that you’re enjoying the simplicity and time-saving benefits of using the Xref platform. We know the importance of robust reference checking so we’re glad to hear that the usual activity notification and customisable reference templates have been useful to you.

Regarding your comment on other background checking services, these and multiple other background checks can be accessed via the Xref platform using one of our integrations. Xref has partnered with some of the world's leading HR and ATS platforms so you can tailor your verification requirements to your specific needs. Feel free to visit our blog (linked below) for more information on each of the platforms we integrate with.

Thanks again for sharing such a great review!

Thank you for taking the time to share your review. We’re glad to hear that you’re enjoying the ease and convenience of the Xref platform.

Regarding your comment on downloading reference checks, you can download all completed references for a candidate in one go. We strive to make the Xref platform as efficient and intuitive as possible so that professionals like yourself can focus on the other important areas of your role so we appreciate your feedback.

Thanks again!

Thank you for this great review, Jocelyn. We’re glad to hear that you and your team are benefiting from the time you’re saving by automating your reference checks.

In regards to your point about asking further questions, a lot of our clients like to include a question that asks if the referee is happy to be contacted at a time that’s convenient for them if any further detail is required. This offers referees a chance to opt in to being contacted at a time that works for them and can make for a great opportunity to reach out where necessary and appropriate.

Thanks again, Jocelyn.

Thanks so much for taking the time to leave such a detailed review. It's great to hear that you are benefitting from the ease and speed of the process. We're also delighted that we have been able to give you your evenings back by allowing referees to respond at a time that suits them, with you needing to follow up.

We do have measures in place (such as two-factor authentication), to ensure we can guarantee the security of employers', candidates' and referees' data. These are incorporated into the platform and shouldn't be too pressing for a referee to complete but we appreciate you letting us know about this feedback.

Thanks again!

Thank you so much for this lovely review! We're so happy to hear that you are enjoying the benefits of our platform and super account management team.

It's great to know that you are also given the assurance that references are coming from the right people, by our unusual activity feature.

Thanks again!

Thank you for providing such a great review, Aimee. We’re glad to hear that Xref has helped you save time by streamlining your recruitment process. We know how difficult and frustrating it can be to try and contact references by phone, so it’s great that you’ve been able to recognise the benefits of an online process.

Regarding your comment on a minimum word count, our platform offers the opportunity to tailor your reference questionnaire to ensure you get all the details you need. Our Customer Success team is always on hand to assist in crafting templates and questions that will help to prevent one-word answers. If you have any questions about this or would like any assistance getting custom questionnaires set up, please reach out to your Customer Success Manager.

We value your review, thanks so much for sharing.

Thank you for providing such a great review. We know how valuable time is for busy professionals, and we’re happy to hear that you’re enjoying the convenience and time-saving benefits of the user-friendly platform.

Thanks again for leaving a review!