SinglePlatform Reviews & Product Details

Can't say I like anything about SinglePlatform. I have been attempting to demo the platform with no response from their customer service reps. Review collected by and hosted on G2.com.

Customer service and overall professionalism is not great. As a platform that was acquired by Trip Adivsor I would expect so much more but unfortunately I cannot reccommend this product. Do not waste your time. Review collected by and hosted on G2.com.

Able to use easy information tools that provides acess tp rmv, and different quoting software's. As an agency allows us to quote multiple carriers at one time. Review collected by and hosted on G2.com.

Lags and ar times the rmv is down, but nothing really i love the service. Review collected by and hosted on G2.com.

Their customer service agents are courteous and somewhat helpful however there does seem to be a disconnect between these agents and the management. Review collected by and hosted on G2.com.

No gain to having single platform. Had this for over a year, kept hearing that I am getting good traction. Never actually translates to business. During COVID19 we had to close our doors and Single Platform has continued to charge throughout this. We have also canceled our account and are still being charged. They are apparently having some difficulties with stopping billing as they are now owned by trip advisor..... I would stay far away from this one! Review collected by and hosted on G2.com.

Update the menu in one place online, and it gets updated on several major platforms. Review collected by and hosted on G2.com.

Very low customization, configuration. You get what you get, and you'll like it.

Uploading a document to the customer service team to update your menu for you gets (1) slow (2) amazingly inaccurate/unintended (3) sometimes no results.

This is why I now manually update everything, especially if it's not last minute — I don't trust the team to accurately copy/paste my content into the system correctly. Review collected by and hosted on G2.com.

I think it is extremely easy to use and intuitive making it a great solution for older businesses or ones that don't have the capacity for true marketing people. Review collected by and hosted on G2.com.

It can feel a little limiting if you have a bit more experience with marketing and feel as though you cant do all of the customizations that you want to make your business stand out. Review collected by and hosted on G2.com.

The ability to update all the menus at once Review collected by and hosted on G2.com.

The inability to custom update menus in real time and the uploading would sometime take a while. Review collected by and hosted on G2.com.

I like SinglePlatform is very useful, I can announce everything in one place with a single platform, we have been able to reach new customers with this tool, easy to use. Review collected by and hosted on G2.com.

Actually there is nothing I dislike about this tool. Review collected by and hosted on G2.com.

singleplatform is a platform where a business can be advertise or promoted . it is basically a mobile app where people can find city guides, review sites and menu as well. it is easy to use Review collected by and hosted on G2.com.

poor customer services it is expensive . there should be more clarity in the context of reviews Review collected by and hosted on G2.com.

I love everything about singleplatform. I love the fact that you can advertise all in one place with a singleplatform. Review collected by and hosted on G2.com.

I do not dislike anything about this software. Review collected by and hosted on G2.com.

They did post menus on online sites. But I didn't think the menus were very good or very helpful to my business. Review collected by and hosted on G2.com.

They tell you that you can cancel at any time, but this is absolutely not true. I called to cancel my service and spent 10 minutes repeating over and over that I wanted to discontinue. But the agent just kept telling me why I shouldn't cancel. This is outrageous and makes me think this product is actually a scam. Once they get your credit card, they will continue to charge it until you cancel it or block them. Extremely dishonest! Review collected by and hosted on G2.com.