It really is "Calendly for ConnectWise". There are so many ways we use this tool to help us schedule calls with clients. The team pages, individual booking pages and the pod inside tickets, etc. I never have to go back and forth with a client to find a time to meet. The integration with CW PSA is solid as well. Review collected by and hosted on G2.com.
I wish there was an ability to do recurring meetings invites. Review collected by and hosted on G2.com.
TimeZest makes scheduling so much easier by cutting out all the back-and-forth emails and calls. Instead of juggling calendars, clients can quickly pick a time that works for them based on your team’s availability. Review collected by and hosted on G2.com.
There have been instances where scheduling emails are marked as spam. Review collected by and hosted on G2.com.
TimeZest is a great add-on to our ConnectWise Manage instance. It makes it easy to schedule with users/clients. It was easy to implement and integrate with ConnectWise Manage. All of our IT analysts use it daily to make everyone's lives easier. Review collected by and hosted on G2.com.
One thing that I wish TimeZest had, is a way to input a scheduling link within a "discussion" note, rather than having to copy the scheduling link, and then paste it into the discussion or note to the user/client. This isn't a huge issue, but it would be nice to have. Review collected by and hosted on G2.com.
THe best feature of the software is the automated scheduling. We needed a solution to reduce the back and forth with clients. Review collected by and hosted on G2.com.
None at this time. We had to lean on support for inital setup and config. Review collected by and hosted on G2.com.
The ability to send an email to the recipient, and after they select an available time from my calendar, will then create the ConnectWise ticket. Now we don't have to create the ticket first. Review collected by and hosted on G2.com.
I can not think of anything to dislike!! Review collected by and hosted on G2.com.
The integration with Connectwise! It makes life so much easier when I can schedule time with a client right from the ticket. Review collected by and hosted on G2.com.
Nothing! Timezest is a great product and its support is team is wonderful! Review collected by and hosted on G2.com.
Easy for both parties to use, with no thought required when sending a request. It also saves dispatchers time. Review collected by and hosted on G2.com.
ConnectWise Manage forces you to refresh time windows after sending the request, which is only a small annoyance. Review collected by and hosted on G2.com.