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TimeZest
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TimeZest Reviews & Product Details

TimeZest Overview

What is TimeZest?

TimeZest integrates seamlessly with Autotask and ConnectWise Manage as part of your calendar and ticketing workflow. Just decide when to initiate a service scheduling request and let TimeZest do the rest!

TimeZest Details
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Product Description

TimeZest integrates seamlessly with Autotask and ConnectWise Manage as part of your calendar and ticketing workflow. Just decide when to initiate a service scheduling request and let TimeZest do the rest!


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TimeZest

Description

TimeZest is an online scheduling platform designed specifically for managed service providers (MSPs) and IT service organizations. It integrates with professional services automation (PSA) tools like ConnectWise Manage and Autotask, enhancing appointment scheduling efficiency by automating the coordination process between service providers and clients. TimeZest aims to minimize scheduling conflicts, reduce administrative tasks, and improve the overall service delivery experience. Its features include seamless calendar integration, customizable scheduling workflows, and automated appointment reminders, all tailored to meet the needs of IT service professionals.

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Recent TimeZest Reviews

Cassie K.
CK
Cassie K.Small-Business (50 or fewer emp.)
5.0 out of 5
"Can't live without it!!"
It really is "Calendly for ConnectWise". There are so many ways we use this tool to help us schedule calls with clients. The team pages, individual...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Streamlining Scheduling"
TimeZest makes scheduling so much easier by cutting out all the back-and-forth emails and calls. Instead of juggling calendars, clients can quickly...
Christopher W.
CW
Christopher W.Mid-Market (51-1000 emp.)
5.0 out of 5
"Makes it easy to schedule with users"
TimeZest is a great add-on to our ConnectWise Manage instance. It makes it easy to schedule with users/clients. It was easy to implement and integr...

TimeZest Media

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8 TimeZest Reviews

4.9 out of 5
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8 TimeZest Reviews
4.9 out of 5
8 TimeZest Reviews
4.9 out of 5

TimeZest Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Cassie K.
CK
Partner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Thank You page
What do you like best about TimeZest?

It really is "Calendly for ConnectWise". There are so many ways we use this tool to help us schedule calls with clients. The team pages, individual booking pages and the pod inside tickets, etc. I never have to go back and forth with a client to find a time to meet. The integration with CW PSA is solid as well. Review collected by and hosted on G2.com.

What do you dislike about TimeZest?

I wish there was an ability to do recurring meetings invites. Review collected by and hosted on G2.com.

What problems is TimeZest solving and how is that benefiting you?

I no longer have to go back and forth with a customer to find a time that works. I just give them a link and they book a time that works for them. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about TimeZest?

TimeZest makes scheduling so much easier by cutting out all the back-and-forth emails and calls. Instead of juggling calendars, clients can quickly pick a time that works for them based on your team’s availability. Review collected by and hosted on G2.com.

What do you dislike about TimeZest?

There have been instances where scheduling emails are marked as spam. Review collected by and hosted on G2.com.

What problems is TimeZest solving and how is that benefiting you?

Saving time by not having to wait or calls back from clients. Review collected by and hosted on G2.com.

Christopher W.
CW
IT Support
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Rating Updated ()
What do you like best about TimeZest?

TimeZest is a great add-on to our ConnectWise Manage instance. It makes it easy to schedule with users/clients. It was easy to implement and integrate with ConnectWise Manage. All of our IT analysts use it daily to make everyone's lives easier. Review collected by and hosted on G2.com.

What do you dislike about TimeZest?

One thing that I wish TimeZest had, is a way to input a scheduling link within a "discussion" note, rather than having to copy the scheduling link, and then paste it into the discussion or note to the user/client. This isn't a huge issue, but it would be nice to have. Review collected by and hosted on G2.com.

What problems is TimeZest solving and how is that benefiting you?

TimeZest makes it easy for our staff to schedule support sessions & meetings with clients/users via the ticket in COnnectWise Manage. Review collected by and hosted on G2.com.

LR
System Administrator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about TimeZest?

THe best feature of the software is the automated scheduling. We needed a solution to reduce the back and forth with clients. Review collected by and hosted on G2.com.

What do you dislike about TimeZest?

None at this time. We had to lean on support for inital setup and config. Review collected by and hosted on G2.com.

What problems is TimeZest solving and how is that benefiting you?

The key benefit is scehdule automation. Reduce time in lost dialogue between staff and end users. Supports auto-rescheduling. Our platform is configured in a way that will also review our staff availability before allowing the user to select a time (ensures accuracy). Able to customize with set time increments as well. Review collected by and hosted on G2.com.

AC
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about TimeZest?

The ability to send an email to the recipient, and after they select an available time from my calendar, will then create the ConnectWise ticket. Now we don't have to create the ticket first. Review collected by and hosted on G2.com.

What do you dislike about TimeZest?

I can not think of anything to dislike!! Review collected by and hosted on G2.com.

What problems is TimeZest solving and how is that benefiting you?

Scheduling a time with our clients to solve their problems. Now they get to pick the time that matches our engineers availability. Review collected by and hosted on G2.com.

GB
IT Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about TimeZest?

The integration with Connectwise! It makes life so much easier when I can schedule time with a client right from the ticket. Review collected by and hosted on G2.com.

What do you dislike about TimeZest?

Nothing! Timezest is a great product and its support is team is wonderful! Review collected by and hosted on G2.com.

What problems is TimeZest solving and how is that benefiting you?

We are saving time, instead of me having to play telephone with the client. I can easily send them a TimeZest, and they can see my whole schedule and coordinate a time that works best for them and me. Review collected by and hosted on G2.com.

Andrew C.
AC
Founder & CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Rating Updated ()
What do you like best about TimeZest?

The ease in scheduling a time that works for both the client and the engineer. Review collected by and hosted on G2.com.

What do you dislike about TimeZest?

Nothing! I can't find any faults with it. Review collected by and hosted on G2.com.

Recommendations to others considering TimeZest:

Don't wait, do it sign up now! Review collected by and hosted on G2.com.

What problems is TimeZest solving and how is that benefiting you?

Easily allows us to have a client schedule a time with an engineer that accommodates both the client's and engineer's availability. No longer have to go back and forth multiple times with emails and phone calls to find a time to work together. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about TimeZest?

Easy for both parties to use, with no thought required when sending a request. It also saves dispatchers time. Review collected by and hosted on G2.com.

What do you dislike about TimeZest?

ConnectWise Manage forces you to refresh time windows after sending the request, which is only a small annoyance. Review collected by and hosted on G2.com.

Recommendations to others considering TimeZest:

Please do it! It makes your life and your dispatcher's life much more manageable. Great for clients as well. Review collected by and hosted on G2.com.

What problems is TimeZest solving and how is that benefiting you?

Saves time when scheduling. Lets me fit more appointments in my schedule. Review collected by and hosted on G2.com.