Symetris has a deep bench of solid people and is able to pull in the right people to support various problems and strategies. They have been flexible and easy to work with. Review collected by and hosted on G2.com.
I really have nothing negative to say up until this point. Review collected by and hosted on G2.com.
Symetris Drupal expertise is undeniable, and they are willing to go the extra mile to develop custom solutions to solve complex cases. Review collected by and hosted on G2.com.
Project evaluation is not always on target. Cost and time exceed the scope by far on some projects. Review collected by and hosted on G2.com.
Symetris is a really well-organized and efficient team which helps my organization map out our road map quicker with a better idea of timelines and expectations in the process. Review collected by and hosted on G2.com.
We have been working with Symetris a short while and I personally do not have any dislikes. The PM sends valuable weekly reports and they are very responsible to our team as needed. Review collected by and hosted on G2.com.
Having a point person to go to. And the weekly update encourage the projects to go forward. Review collected by and hosted on G2.com.
Every request that seem not complicated had a price ticket attached to it. Even the mundane stuff that is already coded and kept in the library. Review collected by and hosted on G2.com.
I work with Symetris as one of our partner organizations who help impliment our technology in some cases and in other cases rely on us for web hosting on Drupal for their customers. Review collected by and hosted on G2.com.
My favorite thing about Symetris si the incredible team I have the privilege of working with. They are friendly, proofessional, and excellent at what they do! Symetris always performs exceptionally and customers remain satisfied. Review collected by and hosted on G2.com.
Flexera chose Symetris to migrate our websites to Drupal for a "lift and shift" project. Symetris handled all aspects of development and worked with Pantheon to ensure a seamless launch. The project had an aggressive timeline, and Symetris was rock solid throughout. Review collected by and hosted on G2.com.
The people are fantastic, and the dedicated project manager ensured we had complete transparency throughout the project. They identified the key risks early on, which held to be true and gave us the opportunity to mitigate. In our case, we augmented the content migration effort with additional help from UpWork. Despite the aggressive timeline they did not take any shortcuts on architecture, development standards or QA. Review collected by and hosted on G2.com.
Our organization was looking for a replacement agency to be our partner and help manage the strategy and maintenance of our website. From the very moment that Symetris had an opportunity to examine our site, it was clear that they were knowledgeable, trustworthy, thorough, and efficient. While our partnership has not been long, we have been impressed by Symetris' preparedness, personalization, and promptness. The strategy they have developed is fully aligned with our expectations and desires for the future of our site and our marketing organization. Review collected by and hosted on G2.com.
The Symetris team is thorough, prompt, prepared, and clearly knowledgable. Thus far, Symetris makes us feel like "their only client," which instills trust between teams. We look forward to continue working with them. Review collected by and hosted on G2.com.
Maintenance Service:
● Bugfixes, enhancements, quality control, project management
The team will address, document, test, resolve and manage all
communications for any incoming client requests.
ref.: ms.1.0
● Support/training/documentation
Our team will provide ongoing support to the client during normal working
hours. Upon request, specific training or documentation can be provided to
the client.
ref.: ms.2.0
Reporting:
● Issue tracking system
Requests will be tracked individually in a centralized ticketing system.
ref.: ms.5.0
Level of service:
● Support team
Our support department will be available to address client requests.
ref.: ms.8.0 Review collected by and hosted on G2.com.
Very well detailed deliveries that can be easily tracked. Review collected by and hosted on G2.com.
Offer support to our internal web team. Review collected by and hosted on G2.com.
They were able to clearly understand our needs by providing the necessary support to achieve our goals. Review collected by and hosted on G2.com.
Acquia partners with Symetris to deliver digital platform projects (building sites and digital experiences). Specifically, they work with me on Promutuel and InnovMetric. Review collected by and hosted on G2.com.
Very responsive and deliver comprehensive support Review collected by and hosted on G2.com.