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ServiceDeck Features
What are the features of ServiceDeck?
Before the Job
- Calendar
- Dispatch
- Roles
- Booking
On the Job
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales
After the Job
- Reports
- Analytics
- Invoicing
- CRM Integrations
Generative AI
- AI Text Summarization
- AI Image-to-Text
Top Rated ServiceDeck Alternatives
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ServiceDeck Categories on G2
Filter for Features
Before the Job
Calendar | As reported in 20 ServiceDeck reviews. Uses the calendar tool to determine field workers who are free for the job. | 92% (Based on 20 reviews) | |
Dispatch | Notifies field service workers of their upcoming assignments. 19 reviewers of ServiceDeck have provided feedback on this feature. | 89% (Based on 19 reviews) | |
Roles | Based on 19 ServiceDeck reviews. Allows users to see tasks according to permissions and roles. | 82% (Based on 19 reviews) | |
Booking | Allows clients to book jobs through the desktop page or within the app. 19 reviewers of ServiceDeck have provided feedback on this feature. | 86% (Based on 19 reviews) |
On the Job
Location | Based on 19 ServiceDeck reviews. Tracks employee location to ensure timeliness. | 84% (Based on 19 reviews) | |
Employee Communication | Enables communication within the app from manager to field service employee. This feature was mentioned in 19 ServiceDeck reviews. | 92% (Based on 19 reviews) | |
Behavior Monitoring | Monitors behavior in the field. 19 reviewers of ServiceDeck have provided feedback on this feature. | 91% (Based on 19 reviews) | |
Client Notifications | Notifies clients, should any delays or mishaps occur. 20 reviewers of ServiceDeck have provided feedback on this feature. | 92% (Based on 20 reviews) | |
Field Sales | Includes some ability to serve as a sales and ordering application. This feature was mentioned in 19 ServiceDeck reviews. | 89% (Based on 19 reviews) |
After the Job
Reports | Based on 20 ServiceDeck reviews. Creates reports that reflect field performance either as a team or individually, to review productivity. | 88% (Based on 20 reviews) | |
Analytics | Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard. This feature was mentioned in 20 ServiceDeck reviews. | 89% (Based on 20 reviews) | |
Invoicing | Based on 18 ServiceDeck reviews. Sends invoices through the software and allows clients to pay on the spot. | 91% (Based on 18 reviews) | |
CRM Integrations | As reported in 18 ServiceDeck reviews. Integrates with CRM software to monitor all aspects of the customer relationship. | 84% (Based on 18 reviews) |
Generative AI
AI Text Summarization | Based on 13 ServiceDeck reviews. Condenses long documents or text into a brief summary. | 85% (Based on 13 reviews) | |
AI Image-to-Text | As reported in 13 ServiceDeck reviews. Converts images into a textual description, identifying key elements. | 90% (Based on 13 reviews) |
Agentic AI - Field Service Management
Autonomous Task Execution | Capability to perform complex tasks without constant human input | Not enough data | |
Natural Language Interaction | Engages in human-like conversation for task delegation | Not enough data | |
Proactive Assistance | Anticipates needs and offers suggestions without prompting | Not enough data |
