RocketDocs Reviews & Product Details - Page 2

RocketDocs Product Details

Claimed

Through our unified automation platform, powered by Private AI, and the expertise that comes with 30 years of trusted innovation, companies win more, are more efficient, and have greater confidence in their responses and proposals. To see how we can help you and your team, visit https://rocketdocs.com/discoverycall to chat with us and learn more.

Product Website

Seller

RocketDocs

Discussions

RocketDocs Community

Languages Supported

English

Product Description

Supercharge Your Response Management with Private AI. Revolutionize Your Document Workflow – Manage RFPs, audits, security questionnaires, and repetitive documentation effortlessly with a unified platform – leveraging two distinct AI models.

Overview by

Jennifer Juarez

RocketDocs Media

RocketDocs Demo - Land Bigger Better Faster Wins

Streamline your entire RFP process; simplify RFIs, DDQs, and Questionnaires; and rapidly generate customized proposals.

RocketDocs Demo - Smart Response Technology

No more starting from scratch! RocketDocs allows you to autofill a high percent of questions at the click of a button

Create custom workflows that adapt to your processes. Ensure that every piece of content is compliant and each project has been reviewed by the correct team members and SMEs.

RocketDocs Demo - RocketDocs Microsoft Add-In

Our RocketDocs Microsoft Add-In (formerly LaunchPad) lets you work where you’re comfortable, directly within Microsoft Word or Microsoft Excel. Get answers faster, and ensure that responses are formatted correctly while you’re working.

RocketDocs Demo - RapidDocs Sales Proposals and Presentations

Did you know your content library can be a powerful tool for generating a wide range of business documents across your organization? With RapidDocs, you can instantly create customized, branded documents that deliver accurate, approved content every time.

RocketDocs Demo - RocketDocs Browser Extension

Access your knowledge base from anywhere on the web with our browser extension!

Official Downloads

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RocketDocs ROI Brochure

RocketDocs AI Features Brochure

RocketDocs Premium Features Brochure

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Verified User in Financial Services

Mid-Market (51-1000 emp.)

11/17/2020

"RocketDocs Review"

4/5

What do you like best about RocketDocs?

I like that we can manage all of our RFP content in a library. The search and filtering features are great and easy to use. We have looked at other competitors and RocketDocs is the most cost effective. Review collected by and hosted on G2.com.

What do you dislike about RocketDocs?

Over the past year and a half, we have had several issues with our content in RocketDocs - formatting issues, styles, etc. Things seemed to be resolved at this point but it did cause us a lot of headaches and re-work. Review collected by and hosted on G2.com.

Recommendations to others considering RocketDocs:

If you are looking for a centralized location for your content library, RocketDocs is a great tool. It's very user friendly and easy to use. It is very easy to organize, search for and place contents into proposals. Review collected by and hosted on G2.com.

What problems is RocketDocs solving and how is that benefiting you?

We can store all of our content in one centralized location and it is easy to see when a record was updated, last verified, etc. I really like how we can apply filters to easily sort what type of records we are looking for. Records are easily downloadable and we can copy and paste them into our documents. Review collected by and hosted on G2.com.

Response from Michaela Fallon of RocketDocs

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Thanks so much for taking the time to review RocketDocs!

Verified User in Financial Services

Mid-Market (51-1000 emp.)

8/24/2022

"Historically has been a good product for our needs."

3/5

What do you like best about RocketDocs?

We have a simple product and have used RocketDocs (f/k/a PMAPS) for over 10 years. The product has always worked well for our simple search needs. We're able to search by keywords and conduct quick filters to find the pieces we need. Review collected by and hosted on G2.com.

What do you dislike about RocketDocs?

Recently RocketDocs went through some "upgrades" that left us unable to use the product for some time (search functionality was not working properly) and caused a lot of headaches with formatting. The product also changed from being able to insert a selected piece into your Word document with a simple click. Now, you must download the piece, open the downloaded Word document, and copy and then paste into your other working document. A LOT of steps now. I understand they have other solutions within the product to help with this new change. Review collected by and hosted on G2.com.

Response from Michaela Fallon of RocketDocs

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Thanks so much for taking the time to review RocketDocs and we apologize that you've been having difficulty with the platform!

It seems that you may be on our older legacy platform which recently had some upgrades to increase security and to be able to navigate recent Microsoft Office updates.

Our latest platform, RocketDocs 2.0, has new efficiencies and ways to save time while still letting you work directly in Microsoft Word and Microsoft Excel. Feel free to reach out to your customer success manager for a hand in migrating, as we'd love to help you and your team get back to saving time!

Verified User in Financial Services

Mid-Market (51-1000 emp.)

8/23/2022

"Useful Tool for RFPs"

4/5

What do you like best about RocketDocs?

RocketDocs is one of the leading content management tools. Our company primarily uses it for RFPs. I like how it is easy to search exact questions or topics using quotations or search broad topics within the platform. It is easy to categorize the information and the system allows you to set up a review schedule to ensure information stays up-to-date. Review collected by and hosted on G2.com.

What do you dislike about RocketDocs?

My primary frustration with the RocketDocs platform is how information is input. In order to not have an overwhelming amount of content within one document, I have to enter each question from an RFP individually, which takes a great deal of time. It would be great to upload the entire RFP document then section it by question within RocketDocs. Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

8/23/2022

"Easy to use, straightforward content management system"

4.5/5

What do you like best about RocketDocs?

Search functionality and filters; easy to navigate; freeform tags and customization of attributes; audit trail. I used a different system in the past and feel that RocketDocs excels in many ways, mainly in content management. RocketDocs customer service is very helpful and responsive. Review collected by and hosted on G2.com.

What do you dislike about RocketDocs?

Adding new records can be cumbersome. Would also like an enhancement to automatically insert language from other records into another and the ability to add notes to multiple records at once. Review collected by and hosted on G2.com.

Response from Michaela Fallon of RocketDocs

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Thanks so much for taking the time to review RocketDocs - we're so glad that you're finding our content management tool to be valuable!

Verified User in Financial Services

Mid-Market (51-1000 emp.)

8/23/2022

"Smooth transition to new platform, CS team made things easy for us."

4/5

What do you like best about RocketDocs?

I really like the UI, it's really clean and easy to navigate! Great job on this! Huge upgrade compared to Responsefull, in my view. Review collected by and hosted on G2.com.

What do you dislike about RocketDocs?

I wish I didn't have to go to the Project/Content settings page all the time whenever I'm editing a content/project record. Old Responsefull had the option to add new sections when I was editing content. Review collected by and hosted on G2.com.

Response from Michaela Fallon of RocketDocs

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Thanks so much for taking the time to review RocketDocs - we're so glad that you're enjoying the new platform!

Megan W.

Associate

Mid-Market (51-1000 emp.)

8/23/2022

"always a positive experience, user friendly"

5/5

What do you like best about RocketDocs?

User friendly, centralized information, easy to update Review collected by and hosted on G2.com.

What do you dislike about RocketDocs?

sometimes the information is not updated and topics are not inserted properly Review collected by and hosted on G2.com.

Response from Michaela Fallon of RocketDocs

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Thanks so much for taking the time to review RocketDocs!

Philip M.

RFP Manager

Enterprise (> 1000 emp.)

2/4/2021

"Easy to use and comprehensive RFP database and proposal management system."

5/5

What do you like best about RocketDocs?

After over 20 years of using different RFP database management systems, I am impressed with the usability and ease of organization in the system. The speed with which my team can locate and update responses is impressive. RocketDocs also seems to be in a period of time where they are introducing new features quickly that extend the functionality. Examples include consistent improvements to reporting and administration aspects. We are a large organization pushing past 1,000 records, and the Libraries and Taxonomy structure (including freeform tags) are beneficial with data management.

Some RFP teams may find great benefits from their RapidDocs feature. Ask them to demo for you. It automates commonly used information into templates. Review collected by and hosted on G2.com.

What do you dislike about RocketDocs?

As the system is in a period of impressive growth, many of the negatives that may have been present once are being quickly replaced with positives. The company is very responsive to user input and feedback. We find them quite open in communicating where they see future improvements - and then acting upon them quickly. There is nothing that we need the system to do that it does not do. And we are likely not using every aspect of the system - so we have room to grow as well. Review collected by and hosted on G2.com.

Recommendations to others considering RocketDocs:

RocketDocs is a strong company with a long history of innovation. Their system, formerly PMAPS, has evolved every year. From server-based, to the early online plug-in integrations, to fully web-based, to the responsively designed system you see today. There are undoubtedly other vendors in the space. My advice: conduct your due diligence, review each system, and know how your specific team uses RFP databases today and what they need in the future. Come prepared for a demo or sales call with your current pain points, gaps, and needs. This preparation will help RocketDocs craft a demo that reflects your unique requirements. Review collected by and hosted on G2.com.

What problems is RocketDocs solving and how is that benefiting you?

Problems are the same for all RFP teams: finding the correct data at the right time, and organizing data into useful Libraries and subtopics. RocketDocs allows us to manage more than 10 different lines of business and keep our data organized and structured. The use of freeform Tags for each record is an excellent advantage for each user to tag items as they see fit for easy locating in the future. As a manager, the Reporting allows me to review the productivity of each team member and review when responses are outdated and in need of SME updates. We can maintain a comprehensive list of SMEs and their direct managers using custom fields without assigning each SME a login. For many organizations, getting SMEs into the system is difficult, but getting them on the phone to answer a quick question is much easier. Review collected by and hosted on G2.com.

Elizabeth F.

Associate, Institutional Business Development

Mid-Market (51-1000 emp.)

11/9/2021

"Efficient and Quality RFP Response Management"

4/5

What do you like best about RocketDocs?

RocketDocs helps me manage my time efficiently and enables me to craft quality RFP responses that are accurate, approved, and put our best foot forward. Review collected by and hosted on G2.com.

What do you dislike about RocketDocs?

I look forward to the migration to the new environment. I sometimes found the current UX design not very intuitive, but once you got used to it, it was easy enough to navigate. One technical issue I have had is that sometimes, I would like to edit attributes of an RFP that I've uploaded to RocketDocs, because I've noticed an error in my original upload, but so far, I have not been able to figure out how to do that. Review collected by and hosted on G2.com.

What problems is RocketDocs solving and how is that benefiting you?

RocketDocs helps us to ensure we provide consistent responses to similar questions for all RFPs and DDQs as applicable. Also, it helps us reduce the number of times our team needs to reach out to Subject-Matter Experts for one-off questions if it has already been covered and approved via RocketDocs. Review collected by and hosted on G2.com.

Verified User in Education Management

Mid-Market (51-1000 emp.)

8/30/2022

"Fantastic tool for proactive proposals"

5/5

What do you like best about RocketDocs?

Rapid Doc templates and the content library management system's capabilities Review collected by and hosted on G2.com.

What do you dislike about RocketDocs?

Salesforce integration is not very user friendly Review collected by and hosted on G2.com.

What problems is RocketDocs solving and how is that benefiting you?

We needed clean templates for our various solutions that we could quickly export for customer-facing proposals. We have a dozen or so templates that we're using to rapidly create solutions, export them as a Word file, do a final line edit and distribute to the customer. This feature allowed us to create 45-60 proposals in a given month. Review collected by and hosted on G2.com.

Response from Michaela Fallon of RocketDocs

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Thanks so much for taking the time to review our platform - we're glad that you're enjoying RapidDocs!