The G2 on Rev

Rev Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Rev's high accuracy in transcription to be superior to competitors, enhancing their overall experience. (72 mentions)

Users love Rev for its efficient and accurate transcription, enhancing their learning and simplifying the transcription process. (71 mentions)

Users appreciate the time-saving aspect of Rev, noting its quick and reliable transcriptions for meetings. (63 mentions)

Users appreciate the ease of use of Rev, which allows for quick and intuitive transcription and recording. (58 mentions)

Users appreciate the exceptional transcription accuracy of Rev, making it the best choice for their needs. (58 mentions)

Users report AI inaccuracy in transcripts, citing issues like grammatical errors and sync problems in captions. (21 mentions)

Users express frustration with inaccurate transcription, highlighting frequent errors and a lack of contextual understanding. (19 mentions)

Users report notable text recognition issues with Rev, including errors in names, context, and synchronization problems. (16 mentions)

Users find AI limitations in Rev, noting issues with line breaks, crashes, and incomplete transcripts. (13 mentions)

Users face user interface issues with Rev, including upload problems and challenges with organization and formatting. (12 mentions)

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Lawrence G.

Attorney

Small-Business (50 or fewer emp.)

9/26/2022

"Efficient, Accurate, Cost-Effective"

5/5

What do you like best about Rev?

Ease of use. App is easy to navigate. Transcripts return quickly with a high degree of accuracy. Review collected by and hosted on G2.com.

What do you dislike about Rev?

I'd like the phone app to integrate with the system recorder. Review collected by and hosted on G2.com.

Verified User in Motion Pictures and Film

Mid-Market (51-1000 emp.)

11/15/2022

"Easy to use, fast, and affordable"

5/5

What do you like best about Rev?

Ease of use and upload. Lots of configuraiton options Review collected by and hosted on G2.com.

What do you dislike about Rev?

I can't think of any downsides unless you have very specific captions (ex- titles with burned in subtitles that require sound captions) Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

11/15/2022

"Solid live speech to text product"

4/5

What do you like best about Rev?

More affordable than cloud providers but also get hands on customer support Review collected by and hosted on G2.com.

What do you dislike about Rev?

Pricing is very ala carte. Different prices for different languages and features. Lots of employee turnover at Rev recently Review collected by and hosted on G2.com.

Verified User in Education Management

Small-Business (50 or fewer emp.)

11/21/2022

"The transcription was spot on. Only 1 word missed."

5/5

What do you like best about Rev?

It is super easy to use and very accurate. I appreciated how quickly it transcribed the content. Review collected by and hosted on G2.com.

What do you dislike about Rev?

No downsides. I wouldn't change a thing. Review collected by and hosted on G2.com.

Verified User in Research

Enterprise (> 1000 emp.)

11/15/2022

"Rev.com makes transcription easy"

5/5

What do you like best about Rev?

Quick response time. Transcripts are very accurate. Review collected by and hosted on G2.com.

What do you dislike about Rev?

On some occasions, there have been small errors or inconsistencies between transcribers. Review collected by and hosted on G2.com.

Verified User in Management Consulting

Mid-Market (51-1000 emp.)

11/15/2022

"It is simple to process."

5/5

What do you like best about Rev?

You can select what level of detail you want. Review collected by and hosted on G2.com.

What do you dislike about Rev?

The transcripts aren't always perfect and there can be errors. Review collected by and hosted on G2.com.

Sarah T.

VP Products

Small-Business (50 or fewer emp.)

12/14/2021

"Dramatically streamlines market research and analysis"

5/5

Describe the project or task Rev helped with:

I do market and user research, and as part of that will sometimes record the conversations. But I much prefer to ultimately work with text rather than voice, so the recordings need to be transcribed before they're useful. I used to do this by hand, and because the recordings were generally 30-60 minutes long, it was very time-consuming. Rev was an enormous boost to my speed and productivity. Review collected by and hosted on G2.com.

What do you like best about Rev?

Rev's transcriptions were accurate, returned quickly, and were priced reasonably enough that even our tiny company could afford them. Because I didn't have to do the transcriptions myself, I was able to do more research calls without fear of creating more work for myself, and I could spend more time on the analysis. Review collected by and hosted on G2.com.

What do you dislike about Rev?

Rev had a harder time with non-standard accents, people who talk very quickly, or the industry jargon. I could add some of the jargon keywords myself, but the reality is that every industry has its own dialect, so that always needed a minor scrub. Review collected by and hosted on G2.com.

Recommendations to others considering Rev:

Rev is a great transcription choice. I used them for dozens - many dozens - of transcriptions and was very pleased with the accuracy, turnaround, and ease of use. They do a great job. Review collected by and hosted on G2.com.

What problems is Rev solving and how is that benefiting you?

Personally, I was solving the problem of transcribing market research and user interviews. For good research analysis, you can't just take highlights from the conversations - it's important to preserve and analyze the actual words used because that communicates emotion and understanding. The transcriptions were essential for later analysis and sharing of the insights. They helped communicate to stakeholders how our prospects and users are actually feeling. Essential! Review collected by and hosted on G2.com.

Verified User in Research

Enterprise (> 1000 emp.)

10/4/2022

"Very efficient and affordable"

5/5

What do you like best about Rev?

It was all online - just uploaded my .mov file to the platform and had the transcription within days Review collected by and hosted on G2.com.

What do you dislike about Rev?

The transcript is not a hundred percent accurate, and some of the extras are a bit pricey Review collected by and hosted on G2.com.

Verified User in Legal Services

Small-Business (50 or fewer emp.)

9/26/2022

"Rev is an excellent choice"

5/5

What do you like best about Rev?

Fast, efficient, low cost transcription. Review collected by and hosted on G2.com.

What do you dislike about Rev?

Nothing. I found Rev easy to use and cost effective. Review collected by and hosted on G2.com.

Michael C.

Google Ads Manager

Small-Business (50 or fewer emp.)

12/21/2021

"Works well as expected"

5/5

What do you like best about Rev?

Rev is very easy to use. It helps give me a clear understanding when I overhear a conversation call. I use this with CallRail. Review collected by and hosted on G2.com.