The G2 on Rev

Rev Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Rev's high accuracy in transcription to be superior to competitors, enhancing their overall experience. (72 mentions)

Users love Rev for its efficient and accurate transcription, enhancing their learning and simplifying the transcription process. (71 mentions)

Users appreciate the time-saving aspect of Rev, noting its quick and reliable transcriptions for meetings. (63 mentions)

Users appreciate the ease of use of Rev, which allows for quick and intuitive transcription and recording. (58 mentions)

Users appreciate the exceptional transcription accuracy of Rev, making it the best choice for their needs. (58 mentions)

Users report AI inaccuracy in transcripts, citing issues like grammatical errors and sync problems in captions. (21 mentions)

Users express frustration with inaccurate transcription, highlighting frequent errors and a lack of contextual understanding. (19 mentions)

Users report notable text recognition issues with Rev, including errors in names, context, and synchronization problems. (16 mentions)

Users find AI limitations in Rev, noting issues with line breaks, crashes, and incomplete transcripts. (13 mentions)

Users face user interface issues with Rev, including upload problems and challenges with organization and formatting. (12 mentions)

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Heidi S.

Interim Director of Donor Relations

Small-Business (50 or fewer emp.)

9/27/2022

"Good Service, Reliable - fast and high Quality"

5/5

What do you like best about Rev?

I like that their website is easy, it is easy to upload and choose what you want done. I've asked customer service about a question, and the response time was really quick. And of course the pricing! Review collected by and hosted on G2.com.

What do you dislike about Rev?

At the moment I have not found a downside to Rev. If I must pick - visibility, marketing. But I guess when they are good at what they are doing, word of mouth is enough marketing :) Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

5/23/2023

"great little tool that I've used for years"

5/5

What do you like best about Rev?

Easy, fast, accurate translation that I can use for contractors and my team Review collected by and hosted on G2.com.

What do you dislike about Rev?

It's another tool that I have to move things back and forth from. Not inherently its fault. Review collected by and hosted on G2.com.

Ryan R.

Associate Pastor

Small-Business (50 or fewer emp.)

9/26/2022

"Quick & seamless, Rev is my secret weapon!"

5/5

What do you like best about Rev?

The best thing about Rev is the quick turnaround and the fact that the AI technology is near perfect! The fact that I can send a file and it have it processed to be sometimes within minutes? Amazing. Review collected by and hosted on G2.com.

What do you dislike about Rev?

I don't have a single bad thing to say about Rev. I wish I had known about it sooner. So I guess the only thing I dislike is that it was hidden from me for so long. Throw some money into marketing to get the word out. Review collected by and hosted on G2.com.

Kolyo P.

Director, Client Delivery Operations

Mid-Market (51-1000 emp.)

11/15/2022

"This is a transcriber service that works!!"

5/5

What do you like best about Rev?

There are many things that I like about rev.com. The speed at which they can turn around. the tool that allows you to edit and download. The notifications that I can send to team members. Review collected by and hosted on G2.com.

What do you dislike about Rev?

To be honest not much. Sometimes the quality is bad but when I ask for re-do I get it in a few hours in perfect quality. Review collected by and hosted on G2.com.

Lindsay F.

Head of Production

Small-Business (50 or fewer emp.)

11/15/2022

"Great service, quick & easy to use"

4/5

What do you like best about Rev?

I have used both the AI automated transcripts and the human-generated ones. Both serve a purpose. My favorite feature of Rev.com is the captions editing. Review collected by and hosted on G2.com.

What do you dislike about Rev?

I wish the AI transcripts were a bit more accurate. I also with that the human-generated captions were more consistent. Some specify speaker and music, others do not, etc. Review collected by and hosted on G2.com.

Kandice T.

Founder

Small-Business (50 or fewer emp.)

9/26/2022

"So easy to create captions!!"

5/5

What do you like best about Rev?

Rev is super easy to use. The turnaround is always fast, even when I don't select the option for fast delivery. The accuracy is very good, I usually make just a few corrections. Review collected by and hosted on G2.com.

What do you dislike about Rev?

The only thing I don't like is that there doesn't seem to be a consistent practice for sound effects, etc. For example, in my videos there is a "ding" sound at the beginning. Sometimes the caption comes back as "ding" sometimes as "bell rings" or something else. But that's not a big deal. Review collected by and hosted on G2.com.

Simon A.

Software engineer

Mid-Market (51-1000 emp.)

10/14/2022

"Saved my day"

4.5/5

What do you like best about Rev?

It was so simple. I uploaded an audio recording made using Voice Memo on my iPhone. I was in a Google Meet, so I just hit record and laid the phone on the laptop next to the trackpad. Review collected by and hosted on G2.com.

What do you dislike about Rev?

Nothing yet has come up that I would say I dislike. Nothing yet has come up that I would say I dislike. Nothing yet has come up that I would say I dislike. Nothing yet has come up that I would say I dislike. Review collected by and hosted on G2.com.

Noah D.

Associate Consultant

Mid-Market (51-1000 emp.)

11/15/2022

"Rev"

4/5

What do you like best about Rev?

I like the glossary feature and the ability to add accents. The find and replace feature is also very useful. Review collected by and hosted on G2.com.

What do you dislike about Rev?

You should be able to edit your glossaries and create new ones without having to upload new audio. Also recent updates don't let you download the file in m4a format. Review collected by and hosted on G2.com.

Verified User in Entertainment

Mid-Market (51-1000 emp.)

11/15/2022

"great service"

5/5

What do you like best about Rev?

the price and the speed of the service are second to none Review collected by and hosted on G2.com.

What do you dislike about Rev?

there has not been any thing to dislike about this service Review collected by and hosted on G2.com.

Pedro A.

Consultant

Small-Business (50 or fewer emp.)

11/15/2022

"Rev is a core part of our business operations!"

5/5

What do you like best about Rev?

We at Clozd are constantly looking for ways to improve the quality of our deliverables and after many testing, Rev came as the most reliable transcription provider. Review collected by and hosted on G2.com.

What do you dislike about Rev?

I understand it's very difficult for AI to capture different accents, terms, or names. I think Rev does a great job and being flexible on transcription adjustments, I'd just suggest they continue to enhance their AI to get better and better at transcribing correctly. Review collected by and hosted on G2.com.

What problems is Rev solving and how is that benefiting you?

At Clozd, we interview buyers of our competitors and add the interview transcription onto our platform. We interview them through Zoom, which is then exported to Rev and then exported to our platform. Rev is automating a major part of our processes, which otherwise would be extremely time-consuming. Review collected by and hosted on G2.com.