The G2 on Rev

Rev Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Rev's high accuracy in transcription to be superior to competitors, enhancing their overall experience. (72 mentions)

Users love Rev for its efficient and accurate transcription, enhancing their learning and simplifying the transcription process. (71 mentions)

Users appreciate the time-saving aspect of Rev, noting its quick and reliable transcriptions for meetings. (63 mentions)

Users appreciate the ease of use of Rev, which allows for quick and intuitive transcription and recording. (58 mentions)

Users appreciate the exceptional transcription accuracy of Rev, making it the best choice for their needs. (58 mentions)

Users report AI inaccuracy in transcripts, citing issues like grammatical errors and sync problems in captions. (21 mentions)

Users express frustration with inaccurate transcription, highlighting frequent errors and a lack of contextual understanding. (19 mentions)

Users report notable text recognition issues with Rev, including errors in names, context, and synchronization problems. (16 mentions)

Users find AI limitations in Rev, noting issues with line breaks, crashes, and incomplete transcripts. (13 mentions)

Users face user interface issues with Rev, including upload problems and challenges with organization and formatting. (12 mentions)

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Verified User in Real Estate

Small-Business (50 or fewer emp.)

4/10/2025

"Insane value for the price."

5/5

What do you like best about Rev?

Being able to save time doing call reviews with my team Review collected by and hosted on G2.com.

What do you dislike about Rev?

I would like if we could have AI summaries as well Review collected by and hosted on G2.com.

Kirstie G.

Small-Business (50 or fewer emp.)

9/28/2023

"Excellent transcription of medical terms!"

5/5

What do you like best about Rev?

It's the best transcription service for interviews that I've found to date - very clear and fast. Review collected by and hosted on G2.com.

What do you dislike about Rev?

The price per month could be a little lower. Review collected by and hosted on G2.com.

Apryl C.

Freelance Writer

Small-Business (50 or fewer emp.)

9/4/2023

"Highly Recommend"

4/5

What do you like best about Rev?

Excellent service; easy to use and efficient. Review collected by and hosted on G2.com.

What do you dislike about Rev?

nothing; nothing to dislike; all positive Review collected by and hosted on G2.com.

Jarrett C.

Administrative Assistant

Small-Business (50 or fewer emp.)

11/23/2022

"Life saver"

4/5

What do you like best about Rev?

Rev makes it easy to get captions to make any video more accessible in any way you desire. You can easily get captions burned directly on videos, or get them as a seperate caption file to be an optional track on a site like YouTube Review collected by and hosted on G2.com.

What do you dislike about Rev?

The "speaker" function doesn't work so you cannot enter the names of speakers so those will be spelled right consistently. Also would prefer there to be a place to enter keywords (names of counties/cities or other things said multiple times) so those are spelled correctly. Review collected by and hosted on G2.com.

What problems is Rev solving and how is that benefiting you?

Rev is making it much easier for us to make our videos not only complaint but accessible to anyone who watches so they can enjoy our content. That benefits us by making our videos more appealing to people who may have hearing issues or want to have that caption track so they can follow along with what is said. Review collected by and hosted on G2.com.

Geoffrey C.

Director of Volunteer Engagement

Enterprise (> 1000 emp.)

11/15/2022

"Headache-saving, easy-to-use product"

5/5

What do you like best about Rev?

For years, I have been transcribing videos on my own and sometimes the captions can take as long as the initial edit. This tool is so easy. The fact that it comes back in a format that not only makes everything accessible for our audiences but also makes it easy to identify each speaker and pull specific quotes - and does all of that within a few hours - has saved me time and headaches. I can't imagine ever going back to the old way. Review collected by and hosted on G2.com.

What do you dislike about Rev?

I truly haven't found any aspect of Rev that I do not like. Since I began using it, I have found that the user interface is simple and straightforward, and the product's end result is exactly what I am looking for. No complaints! Review collected by and hosted on G2.com.

What problems is Rev solving and how is that benefiting you?

My videos are often produced under the shadow of a tight deadline. As a company that is required by law to make its content accessible on the Internet, we need captions and they can sometimes be an exhausting last step. Rev's services allow me to wrap up my edit and know that the transcription is being provided quickly without me needing to do any work of my own, so I can focus on writing the copy for a social media post or an email and not the transcription. Review collected by and hosted on G2.com.

Heather G.

Executive Assistant to VP of Marketing

Mid-Market (51-1000 emp.)

11/15/2022

"Highly recommend Rev to everyone!"

5/5

What do you like best about Rev?

We have been using Rev at our institute for a couple of years, and it's amazing! The website/portal is very easy to maneuver, find past orders, request new orders and get the information you need. I use it a few times a week, and it's so simple. The few times we have needed support to assist us with adding team members or finding something have been great too! The turnaround times is almost always quicker than promised. I highly recommend Rev to anyone that needs this service. You will not be disappointed. Review collected by and hosted on G2.com.

What do you dislike about Rev?

Nothing! No complaints at all. The platform works great, the emails are responded to quickly, and support is so nice and helpful. I cannot find anything I dislike. Review collected by and hosted on G2.com.

Einstein G.

Editor

Small-Business (50 or fewer emp.)

11/15/2022

"Very professional, a little pricey"

3.5/5

What do you like best about Rev?

The turnaround time is fast and the work is very professional and detailed. The specific mention of music, sounds and other details are accurate. It is evidently the work of experts in grammar and in the creation of subheadings. Review collected by and hosted on G2.com.

What do you dislike about Rev?

When we send different works simultaneously, we notice that other criteria are handled regarding subtitling. For example, in the introduction of our programs, we have happy Hebrew style music, some transcribers place: happy music, other Hebrew music, other Jewish music, other traditional music... there is no single criterion.

Also, what annoyed us the most was that before, they moved the subtitles on the screen according to the lower thirds that the programs use, but now you have to pay an extra fee for that. That really hurt us a lot. Review collected by and hosted on G2.com.

Scott K.

Medical Media Consultant

Small-Business (50 or fewer emp.)

9/27/2022

"Easy to use, accurate."

5/5

What do you like best about Rev?

Using Rev is super easy. The drag-and-drop feature for audio files is quick and seamless. The accuracy of transcripts is great, and the ability to add unique words to the dictionary (I work in the medical field, so we have lots of these) makes life much easier when I receive a transcript. Rev saves me time, money, and headache. I would recommend the company to anyone. Review collected by and hosted on G2.com.

What do you dislike about Rev?

I haven't found a downside to Rev yet. I've used them for a few years, and I've seen the software and UI improve, so I know they're working to respond to customer feedback. Review collected by and hosted on G2.com.

What problems is Rev solving and how is that benefiting you?

Rev saves me time by allowing me to quickly and easily order accurate transcripts without the slow interactions I used to have with other companies. Once my interview with a subject is complete, I send off my transcript to Rev, who gets started on it while I execute different parts of the project. By the time I need the transcript, it's ready for me. Review collected by and hosted on G2.com.

Tim D.

Expert Contributor

Small-Business (50 or fewer emp.)

9/26/2022

"Very fast and accurate transcription, even from a marginal recording"

5/5

What do you like best about Rev?

I do a lot of telephone interviews for articles I write for web content. I had been using human transcription services via Fiverr, but they were sometimes slow to respond and complete the job. My first try with Rev was a recording of a VOIP phone call that was less than top quality. The transcript was produced within a few minutes and contained very few errors and/or dropouts. One handy feature is that most paragraphs are tagged with the time index of the recording, making it easy to go back and verify any missed words. I truly did not expect the transcript to be as good as it was. Review collected by and hosted on G2.com.

What do you dislike about Rev?

I was apprehensive about using a new service, especially one that is AI-powered. I no longer have that anxiety. Rev will be my go-to from now on. Review collected by and hosted on G2.com.

Samara B.

Senior Content Producer

Mid-Market (51-1000 emp.)

9/26/2022

"A solid go-to solution"

5/5

What do you like best about Rev?

Rev.com has become a helpful, recurring solution in our agency's video workflow. Many of our clients ask for authentic, story-driven videos to be created from interview footage. Rev's transcripts are some of the best I've found in terms of rate, value, speed, and quality. They accept audio files or video links, making it easy to work with various post workflows. They send updates on how quickly orders will be executed. We love the versatility of downloading a PDF and listening to the audio from the interview itself to hear the delivery or flow of the speaker. Their turnaround is reliably quick, and it's straightforward to track down receipts for billing as their site is easy to navigate. We've been delighted with their service and highly recommend them. Review collected by and hosted on G2.com.

What do you dislike about Rev?

The only element of the site I find challenging to navigate is entering speaker names and making sure it's clear which speaker is which for the transcriber. That very well may be a user error. Fortunately, it hasn't caused any problems for us as we are familiar enough with the content to see past it. Review collected by and hosted on G2.com.