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Resolve
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Resolve
30 Resolve Reviews
4.5 out of 5
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CC
Christopher C.
Consultative Sales Associate
Mid-Market(51-1000 emp.)
What do you like best about Resolve?
The user interface is pretty easy to navigate. It allows for team collaboration to happen wuickly and effectively. This program in particular has certain features that helps it to stand out from other programs I have used. Review collected by and hosted on G2.com.
What do you dislike about Resolve?
Sometimes the system does not respond as quickly as I would like it to. It takes a decent amount of time to update information. Review collected by and hosted on G2.com.
CM
Clark M.
Administrative Assistant
Hospital & Health Care
Enterprise(> 1000 emp.)
What do you like best about Resolve?
Using this system helps cut down on expenses for IT and security issues. I like the real time reporting and how it keeps records of the resolutions. Review collected by and hosted on G2.com.
What do you dislike about Resolve?
I have yet to come across any issues with this program. I think everything is how it should be. Review collected by and hosted on G2.com.
AA
Verified User in Accounting
Mid-Market(51-1000 emp.)
What do you like best about Resolve?
The best thing about Resolve Systems is that they deliver a very efficient and organized approach for many incident responses. All incident related activities are properly recorded with really good detail. They provide them with fully automated responses. I have also heard that there are a lot of successful workshops which I might like to attend. Review collected by and hosted on G2.com.
What do you dislike about Resolve?
It seems very complicated at some times, and the sales seem very immature therefore I would advise that you ask a lot of questions when you have problems. Review collected by and hosted on G2.com.
SP
SHRIKANT P.
Manager, Premium Account Receivable
Enterprise(> 1000 emp.)
AC
Verified User in Chemicals
Enterprise(> 1000 emp.)
Rating Updated ()
Original
AI
Verified User in Information Technology and Services
Small-Business(50 or fewer emp.)
What do you like best about Resolve?
Escalation pattern is very important in operation tracking and investigation.the feedback tracking helps to see that at any points in Time issue is attended by someone who can handle or who cannot or Incase Some one forget Review collected by and hosted on G2.com.
What do you dislike about Resolve?
You have to key in every word even when You has reported same thing on that system before.the database should be predictive of same history Review collected by and hosted on G2.com.
UI
Verified User in Information Technology and Services
Enterprise(> 1000 emp.)
What do you like best about Resolve?
I like how easy it is to search for an issue. Review collected by and hosted on G2.com.
What do you dislike about Resolve?
Incident tickets don't have all of the fields needed to fully document the issue other than free form text Review collected by and hosted on G2.com.
UG
Verified User in Government Relations
Small-Business(50 or fewer emp.)
UI
Verified User in Information Technology and Services
Small-Business(50 or fewer emp.)
Rating Updated ()
Original
AI
Verified User in Information Technology and Services
Enterprise(> 1000 emp.)
What do you like best about Resolve?
nice experience i like ussing the app, it has various options and wide usages Review collected by and hosted on G2.com.
What do you dislike about Resolve?
it is somewhat slow responding app, when compare to other application Review collected by and hosted on G2.com.
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